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bestelbus.nl Reviews 428

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

As south-european customer we bought a nice mini-Van at Van Kleyn Vans. After our complain about an issue, the manager sales was responsible for the fantastic after sales services. Problem solved... See more

Rated 5 out of 5 stars

its best experience, but if you put representantive who knows Greek Language, your sale goes up! Greek Market in this moment search cars and vans and truck but Greek people need direct people. Think t... See more

Company replied

Rated 5 out of 5 stars

A very pleasant experience! Special thanks to Mr. Bogdan Dumitru who guided me step by step and offered me all the support I needed. The van was exactly as it was presented to me in the pictures... See more

Company replied

Rated 4 out of 5 stars

The car was in good shape, information correct, fair price, shipping available. Only perhaps the shipping could have started a bit quicker than 9 days after receiving the money over transaction...

Company details

  1. Car Dealer
  2. Motor Vehicle Dealer

About bestelbus.nl

Written by the company

bestelbus.nl is één van de grootste onafhankelijke dealers op het gebied van gebruikte bestelbussen. Wij snappen hoe belangrijk de juiste bus is voor jouw onderneming. Daarom heb je bij ons de ruimste keuze uit alle merken bussen. Wij regelen ook jouw accessoires, opbouw en financiering. Óók voor starters.

Bij bestelbus.nl kun je direct langskomen om de bedrijfswagen van jouw keuze te bekijken. Met een voorraad van +700 bestelbussen van alle merken, bouwjaren en prijsklassen is er altijd een bus die past bij jou. Daarnaast hebben we bij ons kantoor in Vuren alles wat je zoekt rondom je nieuwe bedrijfswagen op één plek. Snel, voordelig en betrouwbaar.

Door onze ervaring en deskundigheid weten we bij bestelbus.nl waar we over praten. Daarnaast krijgt elke bestelbus bij binnenkomst een technische controle onder toezicht van TÜV Nord. De volledige informatie uit het testrapport wordt standaard bij elk voertuig meegegeven. Zo weet jij precies wat je koopt.

Bezoek onze website

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

428 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super experience as always

Super experience as always. Highly recommended. They are doing wonderful job there. Thanks!

February 4, 2026
Unprompted review
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Reply from bestelbus.nl

Thank you very much for your review! We’re really happy to hear you always have a great experience with us. We’d like to wish you many safe kilometres!

Rated 5 out of 5 stars

Nice people

Quick responses, good prices, the duth staff is very nice.

Also, they send you Christmas gifts 😁

December 21, 2024
Unprompted review
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Reply from bestelbus.nl

We’re very happy to read about how satisfied you are! Enjoy the Christmas gift and wishing you many safe kilometres with your van.

Rated 4 out of 5 stars

Super good service

Super good service, from the beginning till the end,
Super happy with the vehicle also.
Keep up

May 14, 2025
bestelbus.nl logo

Reply from bestelbus.nl

Thank you for your positive review. We're happy to read that you’re satisfied with both our service and your vehicle. We wish you many safe kilometres!

Rated 3 out of 5 stars

Very slow work

Good cars, very slow work.

July 21, 2024
bestelbus.nl logo

Reply from bestelbus.nl

Thank you for your review, we are happy to hear that you are satisfied with our stock. However, we regret that the speed of our service did not meet your expectations. We will address this internally and wish you many safe kilometres!

Rated 3 out of 5 stars

Overall I was happy with my purchase…

Overall I was happy with my purchase however was not made aware the windscreen was cracked in the driver's view area but still somehow was sold with a full inspection. Extra costs when I returned home that I was not expecting.

June 17, 2024
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Reply from bestelbus.nl

Thank you very much for your review. We are glad to hear you are overall satisfied with your van. However, we are sorry to hear about the windscreen. Please call us on 0183-668 444, so we can look into your situation together.

Rated 5 out of 5 stars

Good company good auto and good service.

I bought Mercedes Benz Sprinter from this company, the employers gave me good service and he told me everything clearly and honestly about this auto and now i go everyday to my work in this auto and i say thanks to kleynvans to give me such a good auto its en amazing auto.

April 21, 2024
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Reply from bestelbus.nl

Thank you for your review, we are very glad to hear you're satisfied with our service provision. We'd like to wish you many safe kilometers in your Mercedes Benz Sprinter!

Rated 1 out of 5 stars

Very disappointed

We bought a van at your company, and we spent over 2000 eur to fix all the problems it had. The van didn’t have any mechanical check before we made the purchase. It showed mechanical problems only 10km after driving it.
Definitely we wont by anymore at your company, and wouldn’t recommend to anyone.

March 3, 2024
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Reply from bestelbus.nl

We're sorry to hear you are experiencing problems with your van. We’ll be happy to look into your situation with you. You can always contact us on 0183-668444.
Kind regards, Team Kleyn

Rated 5 out of 5 stars

Great people

Great people, fast response!

February 8, 2024
bestelbus.nl logo

Reply from bestelbus.nl

We're delighted to hear that you had a positive experience with our team and appreciated our fast response! Thank you for your kind review!

Rated 5 out of 5 stars

A very pleasant experience!

A very pleasant experience!
Special thanks to Mr. Bogdan Dumitru who guided me step by step and offered me all the support I needed.
The van was exactly as it was presented to me in the pictures and videos.
Oh, thank you for the tank full of diesel, AdBlue, the sunglasses and the coffee thermos, all provided for free.
I give Kleyn Vans five stars for their service.

January 19, 2024
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Reply from bestelbus.nl

Thank you very much for your great review! We're thrilled to hear that you had such a pleasant experience with us.

It's fantastic to know that Mr. Bogdan Dumitru was able to assist you with your purchase. We'll be sure to pass along your special thanks to him.

Thank you for choosing Kleyn Vans!

Rated 1 out of 5 stars

Bought two vehicles - never again

Bought two vehicles.
Whilst the vehicles were not in great shape, the Paperwork for both vehicles was not corresponding to the description available on the website.
It is an unacceptable flaw, which I am following up on legally, and I will never deal with this company again.
xxx
Update 19/01/2024 : Bestelbus.nl offers me a financial compensation...which does not resolve my problem as both vehicles' papers remain not ok...and we still can't register the vehicles.

December 24, 2023
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Reply from bestelbus.nl

We’re sorry to hear not all agreements have been completely fulfilled as expected. I understand from my colleague that we have since contacted you to resolve the situation. We want to provide you with a solution.

Kind regards, Team Kleyn Vans

Rated 4 out of 5 stars

The car have a damage in one of the…

The car have a damage in one of the seats, that kleyvans didn't advise on the photos or even by email.

I went from Portugal...

November 23, 2023
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Reply from bestelbus.nl

Thank you very much for your review, we are sorry to hear you're not completely satisfied with your vehicle. Please contact us on 0183-668222, so we can look into your situation together.

Rated 5 out of 5 stars

its best experience

its best experience, but if you put representantive who knows Greek Language, your sale goes up! Greek Market in this moment search cars and vans and truck but Greek people need direct people. Think this!

October 19, 2023
bestelbus.nl logo

Reply from bestelbus.nl

Thank you for the advice, we will take it in consideration! Meanwhile, thank you for your positive review, we wish you many safe kilometers.

Rated 5 out of 5 stars

Bedankt for a job well done

Bedankt for a job well done. It was nice to have communication when arranging transport.

Alexander.

October 8, 2023
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Reply from bestelbus.nl

We are very happy to read that you are satisfied with our service and communication. We aspire to deliver the best service possible! Many safe kilometers with your van and we hope to do business again.

Rated 5 out of 5 stars

Good agreement.

Well, we had a good understanding and collaboration with Kleyn Vans co. and we are satisfied with the Van we bought. Thanks also to Mr. Ronald for his assistance.

September 24, 2023
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Reply from bestelbus.nl

On behalf of Ronald, thank you very much for your review, we are glad to hear you're satisfied with our service provision. We'd like to wish you many safe kilometres with your Van!

Team Kleyn

Rated 1 out of 5 stars

I bought a van

I bought a van, I paid 800 for repairs at their service, I got to German and the engine warning light came on, I got it home, I took it to the service and wherever the mechanics went, they wouldn't even put the screws.

August 18, 2023
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Reply from bestelbus.nl

Thank you for your review. During office hours our collegue of customer service can help you with your complaints. We will contact you because it is highly important to us to keep you, our client, satisfied.

Rated 5 out of 5 stars

hello

hello, I recently purchased a cargo van from this company, a very serious team! professional! or moved very quickly I was very satisfied with this company !! I recommend it.

June 6, 2023
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Reply from bestelbus.nl

Thank you very much for your review, we are very glad to hear you’re satisfied with our service provision. We look forward to seeing you again!

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