Bestofsigns Reviews 

956
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the printed products, noting that everything arrives well packaged and accurately matches the online previews. Consumers also appreciate the straightforward ordering process, affordable pricing, and responsive support when making quick design adjustments for their business needs. However, some customers also noted frustrating shipping delays, inflated delivery estimates, and unexpected transit issues that negatively impacted their event schedules. A few other people also felt that customer service was difficult to reach and unhelpful when attempting to resolve these serious order and printing problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with many customers expressing... See more

Order

Users describe ambiguous interactions with order, highlighting a stark division in their overall experiences.... See more

Customer service

Customers had ambiguous experiences with customer service, as reviews are sharply divided on the support... See more

Quality

Customers consistently note positive experiences with quality, praising the extremely good print definition... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service, reflecting high disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed window decals for my small business, and BestofSigns had a great selection to choose from. I also ordered 50 customized men's polo shirts, and they all turned out excellent. The ordering proc... See more

Company replied

Rated 4 out of 5 stars

Have used this site many times now and they continue to provide consistent quality. Recently ordered custom banners and table covers for a trade show. Everything arrived well packed and looked profess... See more

Company replied

Rated 4 out of 5 stars

My experience with this site was excellent. I ordered vinyl banners for my store, and the most amazing thing was that there were many sizes, from which I picked the one based on my requirement. The vi... See more

Company replied

Rated 5 out of 5 stars

Ordered canopies for my retail store. The canopie is not just eye catchy but also made with premium quality. My entire staff was impressed with the print quality. The signs were durable and handled wi... See more

Company replied


Company details

  1. Digital Printing Service

Written by the company

Design Print Banner LLC(DBA: www.bestofsigns.com) was established with a vision to serve customers online. Shopping online has lot of benefit to customers including lower price, faster turn-around time and time saving of going to the retail stores. For companies like us with online only business model it helps to keep our overhead in check and optimize our operations resulting in better product at low price.


Contact info

3.7

Average

TrustScore 3.5 out of 5

956 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.7

All reviews

(956)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value and service.

June 12, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Ron! We are delighted to hear that you are pleased with our service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Excellent …

Time and customers services was absolutely amazing just added to more orders

May 28, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Nick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Very simple and well executed

Very simple and well executed. Good value.

June 6, 2024
Unprompted review
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Reply from Bestofsigns

Hey Tom! We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words! 

Rated 5 out of 5 stars

Great quality and Cheap

Great quality and Cheap, Customer Service was outstanding, not what I expected.

June 1, 2024
Unprompted review
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Reply from Bestofsigns

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 1 out of 5 stars

Zero- Express from India?

I paid for express delivery and thought it was coming from Georgia. It was supposed to arrive (2 purchases) on Tue and Fri for my event on Saturday. They arrived the following Wednesday, days after my event. I was embarrassed to not have any signage! It came from India or something! If I had known it was coming across the world “express", I never would have expected it to arrive on time. I had no signage at my event, so zero stars.

May 29, 2024
Unprompted review
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Reply from Bestofsigns

Hello Trayce, we apologize for the inconvenience caused. While we strive to deliver products on time, we have no control over third-party carriers. Additionally, as a global business, we cannot guarantee the location of production for each product and order; it may be manufactured in the United States or abroad. These details are available on our website. As we can see, our team has contacted you via email. We request that you please check and revert back to us so we can provide you the best possible resolution. 

Rated 5 out of 5 stars

fast delivery easy application and price

June 4, 2024
Unprompted review
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Reply from Bestofsigns

Hey Russ! We are delighted to hear that you are pleased with our turnaround time and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Wow just phenomenal

Wow! My 8’x8’ vinyl banner with grommets is soo beautiful. The banner came out literally exactly how I designed it; it’s amazing. I created a design using cavna and uploaded to Best of Signs in pdf. I was so worried initially because I read reviews that the company was located in India. I’m in California. I selected the ability to see the proof. Each time, my proof was reviewed and responded to in about 2 hours. I requested a proof 2-3 times because I initially made a rectangle design but ordered a square banner (my error). Best of Signs stretched the photo to a square, in hopes of satisfying me and providing me with an alternative, but I opted to reconstruct my design, because the stretch did not look good. I resent it in and they sent me another proof, which i approved. I love that the proof shows a close up so that you can see the colors/design. The colors came out vibrant, just as I sent it. They were very patient with my many requests, and I was able to communicate great with the representatives. You will receive a text message for each proof, and it’s important to check the proof fast for faster process. The text will have a link to their site where you will review the proof and you have an option to accept or decline and provide a reason or new file. Please do not forget to mark the box requesting to receive a proof. It adds an extra hour or two but you know what you’re getting. I only had to call them on the phone once and that was before I even ordered to confirm that they were a real site because the prices and reviews were both great; it almost seemed too good to be true. My only issue is that I paid $15ish for priority and received an expected date of Thursday but did not receive the order until the following Monday. Luckily, I have many days before my event. And honestly, the banner is so beautiful that I cannot be mad at the 4 day delay (includes a weekend). Shipment was vid FedEx. No stars deducted for this beauty. I have already received so many compliments in just less than a day!

June 2, 2024
Unprompted review
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Reply from Bestofsigns

Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Good Printer, Good Business Ethics

They have been real good. Be sure to keep a copy of your order, if you use super saver shipping it may take some time and you may lose track. Also, if you request "proof" your order will not ship until you approve their proof. You must be proactive to review your proof. If you drop the ball your order will be on hold! MarkMannM2

May 19, 2024
Unprompted review
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Reply from Bestofsigns

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

I've been using this company for about…

I've been using this company for about 3 years now and they have been good for my business needs. I come back every time I need anything from window clings to wind signage. They always provide satisfactory services and work.

May 9, 2023
Unprompted review
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Reply from Bestofsigns

Dear Danielle! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code SAVEMORE for a 25% discount on your next purchase with us. Please visit our website: https://bit.ly/3JSV64a

Rated 5 out of 5 stars

Placing the order was so easy to do

Placing the order was so easy to do, just followed the directions and everything I ordered met my expectations! Definitely will continue using Bestofsigns!

May 2, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Ronald! We are delighted to hear that you are pleased with our product and order process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 3 out of 5 stars

After having an issue with my first…

After having an issue with my first sign, markings and scratches, I was happy that this company re-made my sign.

April 2, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Thank you, Debra, for letting us know we were able to help you out! If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again! 

Rated 5 out of 5 stars

Happy Customer

I am grateful for the wonderful quality of your products. I ordered a table runner which arrived in perfect condition exactly as I ordered it. As a result, I am ordering a pull up banner. Andy, your customer service representative, was wonderfully patient and helpful. He walked me through each phase of my order. I truly appreciate his knowledge and assistance.

May 1, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Not that I understand the software…

Not that I understand the software (slight learning curve) it is easy!! Good quality product and quick turnaround! The chat function is wonderful, very responsive and helpful.

April 29, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Great prices

Great prices, great products, great support. I am happy.

April 29, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hi, Izhar, we're thrilled to hear that you're happy with our prices, products, and support! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us.

Rated 5 out of 5 stars

Great quality items - great customer service

Last year, I ordered a big 10x4 outdoor, double sided banner. It was beautiful!!! The quality was way better than expected. They contacted me with a clarity issue and they fixed it and did such an amazing job. Customer service was great. So great, that I just put in another order this year for another 10x4' banner and a 4x2' banner. I know that I will get a quality item.

April 26, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Leaha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Simple Process

Simple process and great prices.

April 17, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey! We are delighted to hear that you are pleased with our process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 1 out of 5 stars

flags did not come with poles

flags did not come with poles. then they tried to say I didn't order. called customer service they could not help. I had to send email and wait for response. shipping was paid for priority and did not arrive priority. asked for refund. Response was expected and just excuses review will stand

April 14, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hello, we are sorry for the inconvenience caused to you. We always look forward to shipping out the product as ordered and try our best to deliver it on time. As you have shared your feedback with us, we have escalated the same to the respective team. They will contact you soon to address your concerns. 

Rated 5 out of 5 stars

Freight and cost are perfect

Freight and cost are perfect, and quick return, love Bestofsigns company.

April 13, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Hector! We are delighted to hear that you are pleased with our pricing, delivery and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Good products, Good service, Good prices

Good products, good service, good prices. I can't complain.

April 9, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 1 out of 5 stars

Unreliable and takes your money!

Do not use this company!! Unable to deliver on time even when paid extra to be delivered quickly. Gives excuse and continues to say check back... I spoke with fed ex multiple times and hold up was not with fed ex, hold up is actual company getting to fed ex late. Company is from India and not local in US states. Would not use this company unless you like throwing away money. Unreliable and never even saw the quality of product.

April 1, 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hello Michelle, we sincerely apologize for the inconvenience caused to you. We request that you please contact us at grievance@bestofsigns.com with your order number and concern, as we are unable to find the actual order by your review comment and name. Please rest assured that our team will thoroughly investigate and offer the best possible solution.

Moreover, we are a global business. It cannot guarantee where the production will happen for each product and order. Your order may be manufactured in the United States or abroad. The same is mentioned on the Terms of Use.

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