I ordered TWO wigs- I received ONE empty wig box. When I called them they claimed that the weighed each box and directly called me a liar. Also claimed that they'd emailed me about the missing w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible customer service. When asked about shipping to an European country the dry reply was 'there's nothing we can do'. At least an explanation could be given. This sounded like whoever answere... See more
I had ordered a wig which when it arrived was too large and voluminous for my face and looked really fake but since it was on sale I thought the sale was final. Gave a review as requested and a very... See more
Company replied
I loved doing business with Best Wig Outlet. Their products are first-rate, their website makes it fast and easy to search for and find what you're looking for, and the ordering process is quick and u... See more
Company details
Written by the company
Find the best wigs at Best Wig Outlet. You'll find great prices on everything from wigs and hairpieces, to beauty accessories. Click to shop.
Contact info
Orangethorpe Ave, 92801, Anaheim, United States
- (714) 947-1500
- info@bestwigoutlet.com
- www.bestwigoutlet.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great wig but there's processing delays
It took longer than I expected for my order to ship (as warned on the website) but once it shipped, I got it within days. I'm really happy with the wig though, so it was worth the wait.
arrived promptly but wrong color
arrived promptly but wrong color. return denied
Not the company for me
I will only order from wigoutlet from now on and not Bestwigoutlet. As you know buying wigs online is hit or miss. With wigoutlet you received you order within a couple days and if it doesnt suit you the return process is simple they provide a return label and you are charged shipping both ways which is fair however with best wig outlet shipping is much longer and you are charged shipping both ways ok thats fair but the restocking fee is Crazy high and and you have to provide your own label. Much harder to return and and much more expensive if your wig doesnt work for you. Charging crazy high restocking fees just cost you future business in my opinion.
Package was delivered by USPS to the…
Package was delivered by USPS to the wrong address. Luckily I have honest neighbors.
I received my Wig in a timely manner
I received my Wig in a timely manner. I am very pleased to get it in time for my Grandson's Wedding!
Be careful
Be careful, there is a reason their stuffs are cheaper than other's. I got a smelly topper, and in wrong length. Customer service is very bad.
No problems
I have ordered several wigs from Best Wig Outlet, and have been perfectly satisfied with each order.
I received my order in a timely manner
I received my order in a timely manner. It was as described!
Perfect Topper
This is the first topper I have purchased that was ready to wear. No thinning, trimming or glossing down. You offered the best price I found online and I received it quickly. Thank you
My wigs seems tighter than my other…
My wigs seems tighter than my other ones ordered.
Overall
Overall, BWO has provided a great quality wig and have had quick ship times every time. The four stars vs five is just due to price compared to others I’ve purchased from
Love my Reese!
Fits perfectly. Received quickly. Love the way it looks.
Very bad representation of the color
Very bad representation of the color. It did not match the color on the internet. Totally different !!!!
Beautiful but not large enough
Beautiful wig but just not really large. After adjusting the little straps inside, it still did not fit. I'm returning it.
Just not what I expected
Just not what I expected. A little too full and not easily able to style.
They kept me informed threw out the…
They kept me informed threw out the process of delivery. My wig was delivered 1 day ahead of schedule:)) YEA! The quality is great! Thank You!
Received the wigs and are what I…
Received the wigs and are what I expected.
I received my wig in a timely manner
I received my wig in a timely manner. I am very happy with my wig. I have gotten lots of compliments about the way it looks on me. I was very happy with the way the wig was packaged and mailed to me. It got here in perfect condition.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








