bet365 Reviews 

6,970
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Gone down hill massively. Ive used Bet365 for over 10 years. As someone previously mentioned, they used to be the best bookies. Bonuses, fast deposits/withdrawals, nowadays they're awful. Ive... See more

Rated 1 out of 5 stars

So they take a $1000 deposit but then will accept an $18 bet on the footy at $1.90. Call them to ask for a deposit straight back considering they had no intention to turn over my deposit anyway, but t... See more

Rated 1 out of 5 stars

Worst place ever. Won $1700 requested withdrawal so they banned me and couldn't tell me anything as to why except negative verification checks & yet i supplied all they asked for including, 2 lots of... See more

Rated 1 out of 5 stars

Customer for years, placed a bet and it won 10ew at 22/1. Horse was later disqualified and they wouldn't honour first past the post like two other major bookies did for my pals. When questioned on liv... See more


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1.3

Bad

TrustScore 1.5 out of 5

7K reviews

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1.3

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(6,970)

1,282 reviews in the last 12 months

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Rated 1 out of 5 stars

rubbish software

As usual with this website, its a big betting day and you can't do a betbuilder or any multiple bets. This happens all to frequently. Perhaps the CEO should accept a lower bonus and put some of their money into improving the software.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a casino

Absolute joke of a casino! I’m putting in sometimes £100 a day and when I say I NEVER win I never win the most I’ve had out is like £80! Rigged games for sure! I will play on a game not win go back on it a few hours later still no win an repeat that’s how you know Summat isn’t right when you constantly play the same games an nothing no win! You’re a disgrace of a scam! I always win on places like coral and gala NOT THIS SHIT SITE! Absolutely avoid!!

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a bookies.

Absolute joke of a bookies.

Whilst every other bookies includes winning a penalty as an assist, these don’t.

Robbed me of a win and are being left behind by the others.

Will never be using this bookies again - they’re a joke.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Scam and stealing

It is really no surprise for me to see what the users are facing when using this app, I am going to post my story as well and warn others to be cautious while using this app and to know what they can expect.

I see many comments about casino, now although I don't play casino games, as a football fan I occasionally bet here and there on some football matches. Unfortunately, I have come to believe that this type of betting is also a huge casino scam as well. Basically I betted on four football games. On the first match, I was able to close the bet using the Cash Out function and won €22, however at the end of the match it happened that I guessed correctly I my predictions and I would have actually won over €200, but of course that is the idea of the Cash out function; to reduce your own risk. On the second football game however, the Cash Out option never appeared at any point during the game ( 2 hours full hours ) and it is misleading to offer a feature like this without providing clear and transparent criteria explaining to their users when, how, or why it is available and how it works. I have raised my concerns with the support team I was provided with very vague answers sort of like
- the option is not guaranteed
- you should not expect to be available
- read our page it’s stated there

When I have tried to engage in the conversation to understand more about their services I was told that this feature is being evaluated and accordingly enabled/disabled by internal trading team. Here is the thing me as a user/customer really means I have no way of knowing in advance whether I will actually be able to use it, I of course understand that the option may temporarily disappear while a goal, red card, or other key incident is being reviewed for a few minutes during the match itself, but cmon.. having the feature available for one match but not for another, without any clear explanation or pointing that on the website feels deliberately unfair ( game of cat and mouse between users and provider;, to basically outmaneuver each other ). Now if this isn’t pure scam then I do not know what it is.. Also after confronting this with the support they are of course being unable or unwilling to provide a specific explanation of when or why it is un/available. Also after leading this long conversation with the live chat agents who take every 10m to reply you get the fishy smell eventually leading the conversation and they will suspend your account, because I eventually waited like 30mins for their reply at the very end and when I refreshed the app I got a message that my account is limited and I am of course welcome to withdraw my funds if I have any, after trying to reconnect to the chat, I was unfortunately unable to. I also have screen record video of the app, but sadly I didn’t make a video where I was banned and refused any assistance from the support nor idea how to submit a complaint

EDIT; adding this part
I also want to point out that I was not rude, disrespectful, or aggressive toward the agents at any point. In fact I remained respectful and asked straightforward questions, but I was surprised that my account was suspended without any prior indication or explanation during the conversation. From my perspective taking such action without first providing clarification or a warning felt unexpected, unprofessional and unfair.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

I tried to contact bet365

I tried to contact bet365. The live chat window showed an error. I filled out the contact form and that also showed an error: "Webform Submission failed, please try again later"

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

It was my mistake I wanted to bet on…

It was my mistake I wanted to bet on world cun and have fun I’m so stupid that I dident went to the kiosk down of my house do it in fun without investigations like police just because I wanted to have fun they block my accces they kept the funds and dident relase my funds even that I dident replace even a bet!!! They took my joy to bet and make it as hell and when I ask for help they told me give me 3-5 mins to investigate and always answer same shit answeres without to sort my problem I wish them to close and go bankrupt amen !!! Rabbish thieves

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid bet365

They randomly limit your wager amounts and ban you from promotions without reason. If you win too much or bet markets they don't like, they will close your account.
Luckily I was allowed to withdraw everything.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

1 star is generous

1 star is generous. The absolute worst betting app ever, I know people say this all the time that a betting app never returns but serious, bet365, you never ever win. The most I have won has been £100 and I had been playing for months with substantial deposits. Hardly any bonus’ either. Avoid, keep your money.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

False advertising

Just joined up after receiving offer of £30 of free bets. Offer states to qualify for bet credits you must successfully verify your account. Once you have completed verification you can then claim your bet credits. Offer still
Showing I need to verify and when I queried they are now saying I need to complete £10 of bets. It will be a short stay with bet365

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

If you live in Alberta

If you live in Alberta, you have just got scammed on your bets. They have removed all your bets everything. This website is a disgrace scam and should be shut down.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE EXPERIENCE

scam app. just disconnected me right before i won the hand. then took me to automated rng that showed different result and gave me losing hand. terrible unfair app. do not reccomend. i heard this from other people and now experienced it. not fair.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Gianni s is sexist

Gianni s is sexist, provides the worst customer service ever. my male fiance is allowed to have an account, but I am not? because they can is the only reason provided. its sexist is what it is.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Shit app shit company wouldn’t waste…

Shit app shit company wouldn’t waste your money with these scammy bastards can’t even have a paid out bet that should’ve won but they decided to change the rules a win is a win but they can’t help themselves

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

This company limits your bet once you…

This company limits your bet once you start losing effectively never allows you to have a chance to punt. Why do that ? If you didn't want my business just don't let me place my first bet. Shady fraudulent company.

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from slots RTP doesnt exist…

Stay away from slots RTP doesnt exist almost impossible to get a bonus and if you do get a bonus your lucky to get over 10x payout. Ive spent thousands of pounds and overall return is about 2/300 pound.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

These guys are next level fraud and…

These guys are next level fraud and slow. I opened an account and uploaded my documents. It took them a minute to review them and decide to close the account , although i uploaded a pic of my id taken directly with the phone and a utility bill. They allowed me to deposit before i sent out the documents and now its been over 8 days REVIEWING my documents which they already declined for them to return my money. In addition, they sent an email threatening not to open another account. All what i did is deposit, upload an id copy and pdf of my electricity bill. Theyre a joke. Im still waiting for review to end until today. NEVER USE THEM

July 2, 2026
Unprompted review

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