Gone down hill massively. Ive used Bet365 for over 10 years. As someone previously mentioned, they used to be the best bookies. Bonuses, fast deposits/withdrawals, nowadays they're awful. Ive... See more
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So they take a $1000 deposit but then will accept an $18 bet on the footy at $1.90. Call them to ask for a deposit straight back considering they had no intention to turn over my deposit anyway, but t... See more
Worst place ever. Won $1700 requested withdrawal so they banned me and couldn't tell me anything as to why except negative verification checks & yet i supplied all they asked for including, 2 lots of... See more
Customer for years, placed a bet and it won 10ew at 22/1. Horse was later disqualified and they wouldn't honour first past the post like two other major bookies did for my pals. When questioned on liv... See more
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rubbish software
As usual with this website, its a big betting day and you can't do a betbuilder or any multiple bets. This happens all to frequently. Perhaps the CEO should accept a lower bonus and put some of their money into improving the software.
Absolute joke of a casino
Absolute joke of a casino! I’m putting in sometimes £100 a day and when I say I NEVER win I never win the most I’ve had out is like £80! Rigged games for sure! I will play on a game not win go back on it a few hours later still no win an repeat that’s how you know Summat isn’t right when you constantly play the same games an nothing no win! You’re a disgrace of a scam! I always win on places like coral and gala NOT THIS SHIT SITE! Absolutely avoid!!
Online games are rigged
Online games are rigged, whole company is a shambles. Don’t waste your money or time
Absolute joke of a bookies.
Absolute joke of a bookies.
Whilst every other bookies includes winning a penalty as an assist, these don’t.
Robbed me of a win and are being left behind by the others.
Will never be using this bookies again - they’re a joke.
Scam and stealing
It is really no surprise for me to see what the users are facing when using this app, I am going to post my story as well and warn others to be cautious while using this app and to know what they can expect.
I see many comments about casino, now although I don't play casino games, as a football fan I occasionally bet here and there on some football matches. Unfortunately, I have come to believe that this type of betting is also a huge casino scam as well. Basically I betted on four football games. On the first match, I was able to close the bet using the Cash Out function and won €22, however at the end of the match it happened that I guessed correctly I my predictions and I would have actually won over €200, but of course that is the idea of the Cash out function; to reduce your own risk. On the second football game however, the Cash Out option never appeared at any point during the game ( 2 hours full hours ) and it is misleading to offer a feature like this without providing clear and transparent criteria explaining to their users when, how, or why it is available and how it works. I have raised my concerns with the support team I was provided with very vague answers sort of like
- the option is not guaranteed
- you should not expect to be available
- read our page it’s stated there
When I have tried to engage in the conversation to understand more about their services I was told that this feature is being evaluated and accordingly enabled/disabled by internal trading team. Here is the thing me as a user/customer really means I have no way of knowing in advance whether I will actually be able to use it, I of course understand that the option may temporarily disappear while a goal, red card, or other key incident is being reviewed for a few minutes during the match itself, but cmon.. having the feature available for one match but not for another, without any clear explanation or pointing that on the website feels deliberately unfair ( game of cat and mouse between users and provider;, to basically outmaneuver each other ). Now if this isn’t pure scam then I do not know what it is.. Also after confronting this with the support they are of course being unable or unwilling to provide a specific explanation of when or why it is un/available. Also after leading this long conversation with the live chat agents who take every 10m to reply you get the fishy smell eventually leading the conversation and they will suspend your account, because I eventually waited like 30mins for their reply at the very end and when I refreshed the app I got a message that my account is limited and I am of course welcome to withdraw my funds if I have any, after trying to reconnect to the chat, I was unfortunately unable to. I also have screen record video of the app, but sadly I didn’t make a video where I was banned and refused any assistance from the support nor idea how to submit a complaint
EDIT; adding this part
I also want to point out that I was not rude, disrespectful, or aggressive toward the agents at any point. In fact I remained respectful and asked straightforward questions, but I was surprised that my account was suspended without any prior indication or explanation during the conversation. From my perspective taking such action without first providing clarification or a warning felt unexpected, unprofessional and unfair.
I tried to contact bet365
I tried to contact bet365. The live chat window showed an error. I filled out the contact form and that also showed an error: "Webform Submission failed, please try again later"
It was my mistake I wanted to bet on…
It was my mistake I wanted to bet on world cun and have fun I’m so stupid that I dident went to the kiosk down of my house do it in fun without investigations like police just because I wanted to have fun they block my accces they kept the funds and dident relase my funds even that I dident replace even a bet!!! They took my joy to bet and make it as hell and when I ask for help they told me give me 3-5 mins to investigate and always answer same shit answeres without to sort my problem I wish them to close and go bankrupt amen !!! Rabbish thieves
Avoid bet365
They randomly limit your wager amounts and ban you from promotions without reason. If you win too much or bet markets they don't like, they will close your account.
Luckily I was allowed to withdraw everything.
1 star is generous
1 star is generous. The absolute worst betting app ever, I know people say this all the time that a betting app never returns but serious, bet365, you never ever win. The most I have won has been £100 and I had been playing for months with substantial deposits. Hardly any bonus’ either. Avoid, keep your money.
False advertising
Just joined up after receiving offer of £30 of free bets. Offer states to qualify for bet credits you must successfully verify your account. Once you have completed verification you can then claim your bet credits. Offer still
Showing I need to verify and when I queried they are now saying I need to complete £10 of bets. It will be a short stay with bet365
If you live in Alberta
If you live in Alberta, you have just got scammed on your bets. They have removed all your bets everything. This website is a disgrace scam and should be shut down.
HORRIBLE EXPERIENCE
scam app. just disconnected me right before i won the hand. then took me to automated rng that showed different result and gave me losing hand. terrible unfair app. do not reccomend. i heard this from other people and now experienced it. not fair.
Gianni s is sexist
Gianni s is sexist, provides the worst customer service ever. my male fiance is allowed to have an account, but I am not? because they can is the only reason provided. its sexist is what it is.
England just won in extra time 2-1…
England just won in extra time 2-1 Bet365 NOT PAY AVOID BIG I’m staying with Ladbrokes as they pay me
If you a bet365 account don’t bother with them thief’s JUST PAY OUT !!!!!
Please avoid!
Shit app shit company wouldn’t waste…
Shit app shit company wouldn’t waste your money with these scammy bastards can’t even have a paid out bet that should’ve won but they decided to change the rules a win is a win but they can’t help themselves
Ridiculous site
Ridiculous site, withdrawals processed within 2hours.
2 weeks more like
This company limits your bet once you…
This company limits your bet once you start losing effectively never allows you to have a chance to punt. Why do that ? If you didn't want my business just don't let me place my first bet. Shady fraudulent company.
Stay away from slots RTP doesnt exist…
Stay away from slots RTP doesnt exist almost impossible to get a bonus and if you do get a bonus your lucky to get over 10x payout. Ive spent thousands of pounds and overall return is about 2/300 pound.
These guys are next level fraud and…
These guys are next level fraud and slow. I opened an account and uploaded my documents. It took them a minute to review them and decide to close the account , although i uploaded a pic of my id taken directly with the phone and a utility bill. They allowed me to deposit before i sent out the documents and now its been over 8 days REVIEWING my documents which they already declined for them to return my money. In addition, they sent an email threatening not to open another account. All what i did is deposit, upload an id copy and pdf of my electricity bill. Theyre a joke. Im still waiting for review to end until today. NEVER USE THEM
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