They promised to deliver the book within 3 to 4 days. We ordered it on 26/3 and all we got is a message that delivery is “ in preparation” ! No other communication, really a pitty. Great books, very... See more
Company replied
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They promised to deliver the book within 3 to 4 days. We ordered it on 26/3 and all we got is a message that delivery is “ in preparation” ! No other communication, really a pitty. Great books, very... See more
Company replied
Beta plus is a must for anyone who wants to learn more about interior design, architecture, and gardens. Their books are of the highest quality, with breathtaking photographs and top-notch layout and... See more
SO HAPPY WITH BETAPLUS! I found Beta Plus when I was looking for a housewarming gift for one of my friends. They recently purchased this superb seaside house and they couldn't wait to introduce all... See more
I recently stumbled upon Betaplus, and I couldn't be more thrilled with their collection of high-quality interior design books. As someone with a deep passion for all things related to interior desi... See more
Beta-Plus publishes high quality coffee table books about architecture, interiors and gardens since 1987. We are based in Brussels, Belgium. We offer free worldwide shipping for each order above 100 EUR.
avenue Louise 367, 1050, Bruxelles, Belgium
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They promised to deliver the book within 3 to 4 days. We ordered it on 26/3 and all we got is a message that delivery is “ in preparation” ! No other communication, really a pitty. Great books, very bad delivery and communication!!!!

Reply from Betaplus
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Placed an order for £2,256 worth of books in April 2024 and still have not received my goods - nearly 12 months later!
I have been emailing ‘Wim’ for the last 12 months to chase and chase and have been told every time they will send tracking number with ‘BPost’ and I have never received this. How is it acceptable to take my money and not deliver the goods? Utterly shocking. I will be taking legal action against this company.

Reply from Betaplus
Appalling. 3 weeks and still waiting. Had to raise a dispute with my bank. Tracking number promised and not sent. Follow up email went unanswered. I’ve had mail delivered to the UK quicker from New Zealand and the Tibetan Plateau. Avoid at all costs. Having to source the book elsewhere and spend my Saturday morning on the phone to my bank to resolve things.
Dear Beta Plus: Firstly, the book was showing as ‘in stock’ when I ordered it. There was nothing to suggest it was on back order. Secondly, I have checked my junk mail and inbox and the last communication I had from you is as follows on 28th May:
Dear Client,
thank you for your order. We will send tracking from BPost today.
Kind regards,
Wim Pauwels
Beta-Plus Publishing
So two questions immediately spring to mind: How could you send tracking for an item you didn’t have in stock? To whom did you address the several emails you claim to have sent regarding the delay because they certainly were not sent to me.
Lastly, I have yet to be informed by my bank of an incoming refund, so I will come back to you if it isn’t advised.
Perhaps you should specialise trading in fairy stories only?
Alex

Reply from Betaplus
I have had the same experience with Beta Plus - placed an order in October for over $500 and I have yet to receive a book - "it is stuck in customs" "we will send again with tracking information" "it will be there next week and if not we will refund" - no books and no refund.

Reply from Betaplus
Here again.
We are an architecture firm, FABIO FANTOLINO, a renowned company that has been scammed by BETA-PLUS.
More than a year ago, we made the fatal mistake by purchasing numerous copies of their publication, "EXCLUSIVE LIVING IN THE MOUNTAINS", where our prestigious architectural project was to be presented.
After paying a considerable amount of money, what did we get in return? Absolutely nothing! Not a single book has crossed our threshold. And so began the incessant bombardment of emails, the constant hassle for updates, just to be satisfied with empty promises and unnecessary guarantees.
They teased us with the ability to reprint and send us back, urging us to exercise further patience, all while spinning refund stories.
Not a penny has returned to our coffers. It is a clear case of fraud.
Beta-Plus made us feel robbed, leaving us empty-handed.
False answers here too.
Consider this a warning to all those who dare venture into the murky waters of Beta-Plus: do not fall into their lure of exclusive publications and great promises.
In conclusion, share all these problems. Do not buy anything from Beta-Plus under any circumstances. Stay away or you risk becoming the next unlucky victim.
We are ready to review BETA-PLUS negatively every day.
Now we move on to legal proceedings, even if a lawyer should cost us more than the initial cost of lost books.

Reply from Betaplus
Has anyone else ordered books online and not received them? I have sent numerous queries and had replies promising a delivery.
I ordered 3 books in November last year, and they have still not arrived, despite being told they would arrive 2 days ago…
Beautiful books, but the b……. is hard to understand…

Reply from Betaplus
Ordered a book on 25/2. Thought it was odd that there was no notification of shipping after a week. Checked with them via email - was informed that they're waiting for the book's shipment 'next week'.
2 weeks later (note that it's now 3 weeks after placement of order), I follow up with an email requesting tracking details - was told they will send me tracking details 'tomorrow'.
It's now 3 days since 'tomorrow' and I can only conclude that I am now the latest victim to this scam business.
Wish I had searched them online before placing an order. I didn't spend that much but it makes me furious that they are allowed to get away with such dishonest behaviour.
Have initiated small claims proceedings but it'll be tough for an international transaction.
I strongly urge all victims to reach out to the biggest book retailers out there to inform them of their practice and to encourage them to delist both the individual (Wim Pauwels) as well as the publishing house from their inventory.
We can also publicly shame them on their Instagram @betapluspublishing but I have no doubt their strategy will be to just block and delete comments. Still worth a shot.
Don't let scammers get away for free!

Reply from Betaplus
We have bought numerous book stands to the tune of over 2000€ and have never received anything.
They have a fantastic response system whereby every email one writes they respond very nicely saying that the goods will arrive or a refund will be made. I see that even on Trust Pilot they respond the same way.
DON'T TRUST THEM AND DON'T BUY ANYTHING

Reply from Betaplus
I ordered a book many weeks ago. Hasn’t been shipped. Limited contact from the company after emailing many times. Seems to be a fake website

Reply from Betaplus
I have always been an interior design enthusiast and was looking for inspiration for my new flat. I took advantage of an offer and I have to say that Beta plus books have amazing visual compositions, turning reading into a captivating sensory experience. High-quality images, thoughtful layout and refined printing techniques bring the beauty of each page to life. I am truly captivated, I recommend it!
I loved your products; their quality is truly exceptional. They helped me immensely in finding inspiration for my interior design business. Without a doubt, I'm going for more.
This is one of my favorite websites to browse ideas and to get new inspiration for new projects. I highly recommend it to anyone who is into design!
These books on interior decoration are absolutely fabulous. I love how the website is built to make the user experience so easy to be able to choose wisely the best book that is needed to learn more about interior or exterior design.
I came across beta-plus when I was searching for design ideas regarding the new place I bought. I started scrolling through their Instagram page and couldn't wait to buy one of their books. It's truly one of the best books and gave me ton of ideas with illustrations.
It's more than just a service provider; it's a lifestyle enhancer. Whether you're looking for a luxurious getaway, a memorable dining experience, or a wellness retreat, Betaplus.com is your trusted companion on this extraordinary journey.
I'm so glad to have discovered Beta Plus, as a total book lover and researcher of the crossovers between architecture and nature, I found in this store a new universe to explore. Books like Garden's Quintessence by Jan Joris or the Selected works of Nicolas Schubroek were a total revelation, and I'm very satisfied with them because otherwise I wouldn't have been able to acquire them. The editions are beautiful, not only for their contents but also for honoring the design of a space in our personal corner at home.
Game changer trends!
Recently my husband and I have a big shout-out to interior design and their digital book collection. It's seriously awesome!
First off, the pictures in these books are mind blowing. They have this eye for capturing the essence of interior design: the colors, the shapes, and all the cool stuff that makes a space pop ◡̈
Exactly what we was looking for.
Beautiful aesthetics and modern products that elevate your interior. I adore it.
Absolutely delighted with my purchase of "Quite Luxury" from Beta-Plus! The book's content and production quality exceeded my expectations. As a design enthusiast, I couldn't be happier with their selection of coffee table books.
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