BetPlays Reviews 324

Complete scam if you win you are blocked from login and sent email saying you are money laundering and banned

Betplays is like video games! Betting at betplays is like playing a video game, it's fun to play, but you don't get paid. If you want to actually withdraw your winnings, bet at another online casino or sportsbook.

I find it’s pretty funny that they respond to every review saying they have no record of your account existing, when I took screenshots of everything, including my interactions with their chat, assuring me my verification was in process and there would be no issues getting my winnings. Let this be a warning to anyone who’s debating using this site: they will inevitably steal your money, claim you cheated, and say you violated terms. Then, in the same breath, when you speak up, they claim you never had an account. If that’s the case, Betplays, explain this.
Sent to me on 2024-11-21

Dear Customer,

We regret to inform you that after conducting a thorough review of your recent betting activity, we have identified certain actions that are in violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with this activity will not be paid out.

We take these matters very seriously in order to maintain the fairness and integrity of our platform for all users. We encourage you to review Betting Rule 3 & Rule 9 for more details on the specific regulations that apply to your case. You can access the relevant section of our terms and conditions using the following link

If you have any further questions or concerns regarding this decision, please feel free to contact us. However, please note that this suspension is final unless new, relevant information is presented.

Thank you for your understanding.

Best regards,
BetPlays Team

Good site over all good bet choice for sport and server is fluid they try to improve every day I think But the withdraw timefram is very long ...it take minimum a week to get back the money in bank account . some other site transfert the money in the next hours ... At the time they will improve that part this will be a good betting site

BEWARE – SCAM ALERT!!!!!!!!!

I was using betplays a couple months ago and started playing as usual. I grew my account to $30,000 and they were still allowing me to bet, didn't limit it any any way. Everything seemed fine until I tried to make a withdrawal – and that’s when the trouble began!!!!

First, they delayed the withdrawal process for weeks, giving me vague excuses every time I reached out to their support team. Then, out of nowhere, they sent me an email accusing me of violating their terms and conditions by engaging in “bonus abuse” and “irregular betting activity.” This made no sense because I never used any bonuses, and I always played by the rules.

To make matters worse, they didn’t just confiscate all of my winnings – they took my initial deposit too! I’ve only ever had one account in my name, with all my information verified (ID, address, bank details, etc.), so these accusations are completely baseless.

After doing some digging, I found countless reports from other users who had experienced the same thing. It’s clear this platform has a pattern of targeting people who win, fabricating reasons to avoid paying them, and then keeping their money.

I’ve now hired a lawyer and am taking legal action. I’ve saved every email, chat transcript, and screenshot to prove that this company is operating fraudulently. If you’re considering using this platform, DON’T. They’ll take your money and make up lies to justify it.

HERE THEY EVEN SAY CONGRATS ON MY WINNINGS!!!

UPDATE:
Account ID: 14036322
Username: Alfonzosbets

Their “evidence” against me is completely made up, and I’m more than willing to share proof with anyone who wants to see how they operate. Do yourself a favor and stay far away from this scam. Find a trustworthy platform instead of falling victim to this one.

Scamming thieves! They stole my withdrawal of close to $6,800 and sent an email that I violated some bogus terms. I asked them to provide any kind of evidence and they responded saying the decision is final.

I filed a complaint with Curacao EGaming and they responded and said they don't manage Betplays.

If anyone has any success getting their stolen funds back please let me know.

Avoid this site like the plague. I don't know how they are still operating.

betplays it is very simple they are swindlers,if you lose all is well if you gain a little one pays you once or twice, on the other hand if you gain large it is the terms and conditions 3 and 9 which will be used against you, then please do not try to say anything here if you did not try to withdraw a more or less important sum, me I always await my 6000 euros, A bunch of crooks I'm telling you and I'll say it again, they tried to contact me through trustpilot as if they were making an effort to understand what was going on, but in reality they sent me nothing and never contacted me by email, Worse, even when I contact them through their site, as soon as they find out it was me, they turn a deaf ear, I will continue to say what I have to say against this site and other sites like noxwin, campeonbet, betrebels, etc etc
my username patron712000, i hope you answer here because you always use terms 3 and 9 against users that win much money, i carry on saying that i played normally i bet 100 eur every bet, i don't have multiple accounts , i have no relation with anyone ..and you decided to not to pay that's all..

Hi Casino Guru,

I and my siser creat our account with betplays.com and we deposited around 15k $ for this website . After we won around 20k $ , we requested withdrawn and verified successfully all their requirements and they said we need wait 5 days for the money go through our bank . But after 4 days they send a email and said that they have banned our account because we did some thing wrong with their rule 3 and rule 9 . After carefully reviewing the terms they provided, we think we have not violated or accidentally fallen into some unreasonable terms from the website they provided:

First, my account and my sister's are 2 completely separate accounts, how can I log into her bank and transfer money to them? WHY they dont regret our money if they realized we are same address . As well as KYC verification, how can I verify if she is impersonated?

Second, we have participated in many betting sites for 15 years now, and creating the same home address and withdrawing money is almost common, because we often participate in playing together, including my wife. The rule they provided means that I cannot introduce anyone to their website if I am satisfied?

Third, our accounts have deposited money without claiming any bonus from them , which proves that we are not cheating and participating seriously.

Fourth, how can a betting website that makes up ridiculous rules to rob players of their money survive in the long run?

I will find a lawyer to make a dispute with them , but PLEASE EVRYONE SHOULD BE CAREFULLY THIS SCAMMER WEBSITE .
REPLY BETPLAYS :
My account is Maimap , Tinumap and Skymap .
I put our account in here 3 weeks ago but you did not answer and you pretend to ask again as if you really care. Don't act here with everyone.

Stay away from this scam site. They will not let you withdraw your money and will suspend your account for no reason.

(Update: Now BetPlays "requests more information", which they already have and their "support" is still not responding to any messages. Again: stay away from this site!)

Many nice slots and excellent service. I haven't had any problems since i started playing. Everything works as it should.

A reliable online casino where I can play from my mobile, as I can't always be near a computer but still want to play. Constant bonuses like free spins and deposit bonuses make it my favorite.

I've been playing at this online casino for 4 months and I'm already in the black. I don't know how long it will last, but I'm very satisfied with betplays.com.

Betplays scam, confiscate all my money!

Played here for almost 2 months. Had just 305 CAD and tried 3 weeks ago to cash out 200 CAD (approc 130 usd). Meanwhile, I fully verified my account. Betplays kept saying me that the withdrawal will not take more than 5 days to be processed (although many casinos now pay in seconds, not in days...). After the 5 day window was gone, they did not respond to me anymore. Yesterday they sent me an email that my funds were confiscated for violating the terms. No specific term which I "violated" was mentioned. Nothing, just they took my money. Please stay away

I can say from my experience that BetPlays is a top-notch casino. I won a major pot and had no issues getting the funds; they paid me at a time when I needed it. I also spend too much time playing pokies because of the quality of their service.

This is a good casino that has a lot of popular games. I think the profit is quite high or I'm lucky. There are many ways to replenish your account, which is very convenient, and you can deposit in crypto.

i got a failed deposit but the money is deducted to my acc, and its been 4days already they even told me that my payment didnt went thru so i need to wait. My points is i have all the profs of my deposit but its like they are not doing some actions to it.

I require is C$1300 withdrawal on September 15, after 12 days still pending! Inquire the customer service,they keep giving u the same answer” the relevant department is processing it”,no time frames when u could get the money! It s ridiculous! It seems they don’t want to pay out money over 1000! I don’t know if I could get the money back! My account id:13024540

I got to play at this casino thru good reviews on trust pilot, the games are good also support seemed ok, i was verified on my documents and put in a request for a withdrawal since i won. i
Iwas disappointed that i had to wait 5 business days for it but i did it, i am now since the 16th of September i had requested the funds to today the 26th still pending i keep on chatting with support it has been 4 days they tell me they escalated the issue to the paying departement and they will advise me, but nothing is happening it is so frustrating and they keep telling me to be
patience, i have asked them number of time to let me chat with a manager by he was never there it has been almost 10 day waiting i am very disappointed.

so I signed up a couple months ago and played like usual, I managed to get my account $15,300 CAD until they finally limited my play which is fine, The problem was when I went to withdraw it was taking TWO weeks, but I gave it time, after two weeks and MANY talks on chat Betplays sent me an email accusing me of breaking their terms and conditions for MULTI ACCOUNTING (which isn't true because its my ONLY account and under my name, address, DOB etc.) not to mention I passed verification AND also accused me of "collusion" which makes no damn sense, so basically they confiscated all my winnings and then ONE MORE SLAP they confiscate my deposit as well, after this happened I checked ask gamblers for help and I see countless complaints that they do this to anyone who wins, PLEASE DON'T PLAY HERE, i've already contacted a lawyer and we will be persuing damages against Betplays in the coming weeks in which my lawyer told me he has dozens of cases he gathering against them because nothing they accused me of is true, id rate 0 if I could, SCAM COMPANY!!!!!!

EDIT:
My ID is 14548886 and my username is : JordanM92

this is beyond rediculous as i've done absolutely nothing wrong. all this "evidence" i broke terms is completely FALSE which add to my scam claims.

I have everything documented and all screenshoots to prove this scam is wrong, to make matters worse, they confiscated ALL my winnings and even stole my deposit. ive actually hired a lawyer to persue this matter as these guys are a legit SCAM that will steal your money and just make false claims, DO NOT PLAY HERE, anyone that wants proof im telling the truth, feel free to hit e up and ill will provide all the proof so you can see for yourself that they are a scam

I have been playing on betplays for about 2 years. After 1 year they invited me to their VIP program. Recently I went on a winning run and got my account to 41k CAD.

My limits where cut so I went to withdraw my money. After about 5 days I was getting concerned that my withdrawal hadn't been processed because on their site if you are in the VIP level it says it will be processed in 72 hours. I contacted the VIP team and they assured me everything was fine, my funds are safe and there is nothing to be concerned about.

2 days later I get an email from betplays saying they have blocked my account and they will not pay me my winnings. They claim I broke rule 3 (multi-accounting) and rule 9. (criminal activity). When I ask them to explain how I broke these rules they don't explain anything and have since refused to reply to my messages even though on their gambling licence it says they have to provide communication to its players.

On the multi-accounting, I only ever opened 1 account, my bets are unique in that I did a lot of betting on live Australian rules so I am certain there wont be one account with the same bets as me.

On criminal activity, I have never been involved with criminal activity and have a clean record so I honestly have no idea what they are talking about nor will they explain.

I emplore people not to play on this site as I can see the same thing has happened to others who have left reviews here.

My player ID: 6386948

Betplays if you are reading this, please just save everyone time and just pay me my winnings. Since I was concerned you were not going to pay me I have screenshots of everything, it's all documented.

Update: Betplays responded to this complaint again asking me for my account ID even though my account ID is in the complaint. These are the games they play. They absolutely have all my information. If I go on to their live chat, their agents just close the chat without responding. Reading all the other reviews on here, they are stealing other peoples money too and its all an identical process. Everyone is magically breaking the exact same terms without any proof being provided. Betplays owners are committing massive fraud and stealing people's winnings, they should be thrown in jail, these people are criminals!