Nicely kept and reasonably clean. Shame about the attitude and service of the staff. Stick with online booking and keep interactions to a minimum ! Don't bother with the cafe either. Waiting over 20 m... See more
Company replied
Location
Switch locationNorth Parade Road, BA2 4ET Bath, GB
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See what reviewers are saying
I’ve really enjoyed my experience with you so far. Everyone has been very friendly and welcoming. I have had a lot of questions and the staff have always had time to answer any small query I have. I l... See more
Company replied
Poor Cleanliness Ongoing lack of general cleaning Staff are tasked but not monitored Build up of hair in showers Dust running the cubicles Static dust to all structural pillar cladding and c... See more
Company replied
Had great fun doing Puttify at Bath Sports and Leisure Centre. It’s a futuristic take on crazy golf, great fun, keep a track on your score on the screens so no worries about updating a scorecard, grea... See more
Company replied
Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
North Parade Road, BA2 4ET, Bath, United Kingdom
4.3
Excellent
89 reviews
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Friendly staff and great facilities
September 24, 2023
Reply from Better - Bath Sports and Leisure Centre
Hi Ben,
Thank you for your review.
We are happy to hear you are enjoying the facilities and staff at Bath Sports and Leisure Centre.
Warm Regards
Hazal
I spoke to a gym member of staff who…
I spoke to a gym member of staff who guided me through the membership options. He was informative and suggested the best deal for me.
August 30, 2023
Reply from Better - Bath Sports and Leisure Centre
Good Afternoon Philip,
Thank you for your review.
We are really happy to hear that our staff were able to assist you with our membership options and how to join online. Hopefully you have now managed to purchase the correct membership type for your needs and can now utilise the centre. We hope you can now enjoy the great activities available at the Bath Sports centre. I will pass on your feedback for the attention of the centre.
Hope this helps.
Kind regards,
Charmaine
Very disappointing trampolining party…
Very disappointing trampolining party at Bath Leisure Centre. Complained to the duty manager who promised he would get the general manager to contact me…heard nothing. Contact Better via their webpage and no one bothered to contact me either.
A lot of children were seriously let down with a number of failings (not to mention the data breach of another parties waiver form being left on the reception desk for anyone to see). AVOID!!
June 24, 2023
Unprompted review
Reply from Better - Bath Sports and Leisure Centre
Good Morning Aleisha,
Thank you for your response.
I will now email you directly so please keep an eye on your inbox.
Kind regards,
Charmaine
For forgetting to cancel my membership…
For forgetting to cancel my membership with 20 days notice, they have me a 50% refund, which I was satisfied with.
July 14, 2023
Unprompted review
Reply from Better - Bath Sports and Leisure Centre
Hi Adam,
Thank you for your review.
We are happy to hear that we were able to assist you.
Warm Regards
Hazal
Reply from Better - Bath Sports and Leisure Centre
Hi Oladapo,
Thank you for your concise and to-the-point review! :-)
We appreciate your feedback.
We look forward to continuing to welcome you to our centres.
Kind regards
Ivy
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