Better Health International, Inc Reviews 10

TrustScore 2 out of 5

2.1

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Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Information provided by various external sources

Discount vitamins, nutritional supplements, herbs, and other natural products. Free Shipping Offers


Contact info

2.1

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

VERY disappointing experience ❌

VERY disappointing experience.
We ordered supplements for our then sick uncle, and the order never arrived. No clear communication, no support, no refund, NOTHING. Completely unacceptable service. I would not recommend this company to anyone.

January 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad experience

Bad experience. Don’t deliver products and don’t respond on email.

Don’t order from this scam company!!

October 15, 2025
Unprompted review
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Rated 1 out of 5 stars

I placed an order worth €300 with…

I placed an order worth €300 with Better Health International that was never delivered. The order was eventually cancelled by them, but I have still not received my refund. Despite multiple attempts to contact them, the company does not respond at all. Very disappointing service, and I advise everyone to be cautious!

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

They don’t deserve one star

They don’t deserve one star! Have been waiting for over a year now for my refund. Still no respond nor excuses! I ordered the supplements for a very sick family member and still no refund nor excuses. Shame on you!!!!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

False extra invoice from Better Health

False invoice for customs received. When in Sweden we understood that this invoice was false and we requested the money back. We received several threats to pay for this extra invoice from Better Health and we were forced to pay the additional invoice regarding "customs" to get our package.

We always for US orders only pay for customs to Postnord in Sweden. We have had many similar orders in the US during many years and never before paid extra for customs to UPS.

We shall never pay twice for customs to Sweden.

We have asked Better Health for a verification of the payment for customs to the Swedish state. The payment has been stayed within Better Health. No answer.

We wait for a serious reply from Better Health,
So far the replies have been very ignorant and wrong. We consider Nathalie not enough competent.
Now we do not receive any reply from Better Health. No verification regarding payment to the Swedish state.
We have contacted US border control after advice from the Federal Department FDACS and expect action from them.

Better Health has been silent
We ask Trustpilot to contact Better Health about this simple thing of double payment of customs to Sweden

We have also get a contact with the US government. They have obviously approved that we have to pay double import fees without giving us a proof of the extra import fees to Better Health. Terrible.

Regarding health we also have the patient law (patient lagen) which says that the medical treatment must be set in the first place before anything else like the company short term greed.

It is soon time to repeat the order. We will now of course use another reliable company.

Any other advice?
Avoid Better Health completely. We will. A most terrible company.

May 16, 2024
Unprompted review
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