BettyandBiddy Reviews 

161
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the jewelry is absolutely stunning, beautifully packaged, and holds up wonderfully over time without losing its visual appeal. Many people also genuinely appreciate the exceptionally prompt delivery services and the friendly, highly responsive customer assistance when ordering special gifts for family. However, some customers also noted frustrating issues with items tarnishing very quickly, turning green, or completely losing their gold coating. A few reviewers additionally experienced significant delays with delivery, missing packages, and completely unresponsive support teams when trying to resolve these urgent problems.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the stunning designs and brilliant quality of... See more

Quality

People report positive experiences with quality, highlighting the stunning design, brilliant craftsmanship,... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting super fast and... See more

Order

Consumers experience great satisfaction when ordering, as reviewers frequently highlight the fantastic... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stunning range of high quality affordable and fashionable jewellery - cant recommend highly enough. Very prompt delivery. Very very happy customer! 5 star rating for sure. Avril

Rated 5 out of 5 stars

Unbelievable customer service - they could not have done anything more 🤩 Sold out item arrived in time for my sister’s birthday all thanks to the amazing team at Betty & Biddy! Ordered Friday receive... See more

Rated 5 out of 5 stars

Always my go to place for genuinely amazing pieces for all occasions. So tasteful and great quality. Super delivery time also. Love love love!

Company replied

Rated 5 out of 5 stars

I started purchasing betty and biddy products for my wedding in 2022 and I could not believe the quality absolutely blown away by how amazing the jewelry is. 4 years later and the earrings and bracele... See more


Company details

  1. Costume Jewelry Shop

Written by the company

We are Betty and Biddy and we believe in jewelry as an expression of yourself. We believe you can style and edit your look with jewelry to show the world the best version of you. Our in house designs are made to empower, inspire and elevate. We create everyday statements for you to shine in.


Contact info

3.7

Average

TrustScore 3.5 out of 5

161 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(161)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

Got a necklace that looked nothing like…

Got a necklace that looked nothing like the picture. Really cheap tacky yellow gold. Looks like something you’d get in a Christmas cracker. So disappointed as it was a present for my daughter. Definitely won’t order from here again!

November 13, 2020
Unprompted review
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Rated 5 out of 5 stars

Definitely recommend

My order didn't arrive so I got in touch with customer service who were super helpful and resent the package the day after! Beautiful jewellery, definitely recommend.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

Brilliant service. I received gorgeous earrings : Green huggies and multicolour huggies. There was a small mixup to which they responded by immediately sending out a new pair of huggies. Excellent products. Will definitely shop again!

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect quality jewellery

I recently bought the Eire coin necklace and it is absolutely beautiful! It is even prettier in person & I couldn't be happier with it. The price was so reasonable, delivery was quick and the website was easy to use. The quality of the necklace is perfect, it is exactly what I was looking for and more!

April 17, 2020
Unprompted review
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Rated 1 out of 5 stars

poor quality jewellery

Unfortunately I found the quality of the jewellery very poor, a pair of earrings snapped before I got to wear them. I returned most of the jewellery I bought because it looked completely different to the pictures, I would have returned everything but they don’t take earrings back. Will not be buying from here again, very disappointed.

October 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great costumer service

Betty and Biddy appart from being a great place to buy your every day necklaces and earrings has a great costumer service. One of my necklaces got stained and they sent me a new one straight away. I highly recommend them.

December 8, 2018
Unprompted review
Rated 1 out of 5 stars

Got 2 pairs of earrings and so…

Got 2 pairs of earrings and so disappointed backs all bent and ears went black after wearing them once ..... I also seen same earings on AliExpress for 89 cent and i paid 15 euro for my pair will never buy off them again

December 1, 2018
Unprompted review
Rated 5 out of 5 stars

Cool Jewellery at Affordable Prices

Nice range of jewellery with cool designs and affordable prices. The website is very easy to use and the whole ordering process is very easy to follow. Email sent out once my order was dispatched.

Overall very happy with my purchases and the whole process.

March 8, 2018
Unprompted review
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