Had to give my change of bank card proof of ownership for security reasons. Was a little suprised at the request but was handled efficiently by the customer team who told me why they were asking. All... See more
Company replied
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See what reviewers are saying
Sign up, verify you, deposit, bet Try to sign back in and of course account suspended. All these companies are just thieves. Avoid
Company replied
I occasionally used betuk after trying several others that were confusing to use. I'm not a regular in betting. I just need something with an easy layout and easy access. A week or so ago I moved... See more
Company replied
Nice quick and easy sign up process, good welcome offer and, from what I've seen so far, a fantastic choice of slots. It's one of the few Casino sites that I've joined recently that have a decent Trus... See more
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
At BetUK we offer everything for the sports bettor. We have LIVE Racing - Free to view over 40,000 horseraces from around the world including UK, Ireland, USA, South Africa and Australia! + LIVE Dogs – Free to view over 55,000 Greyhound races! Plus video form, tips and much, much more! Great odds and specials on all the big events. And - we have all the tools you will need to help keep your betting in control and help you gamble responsibly.
Contact info
United Kingdom
- support@betuk.com
- www.betuk.com
You should know
3.1
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BetUK
Hi there Matty,
Thank you for your fantastic feedback.
We are absolutely delighted to hear you find our games great fun and truly love the experience, as providing engaging entertainment is central to our mission.
We are committed to continuously expanding our game library and ensuring a fantastic gaming experience for all our players.
Regards
The Bet UK Team
Reply from BetUK
Hi there Paul,
Thank you for your feedback.
We are delighted to hear that everything is 'all good' so far, as delivering a seamless and positive experience is our priority.
We are committed to continuously upholding this high standard.
Regards
The bet UK Team
Very good experience and reliable web…
Very good experience and reliable web site and app
April 15, 2026
Unprompted review
Reply from BetUK
Hi there Joao,
Thank you for your feedback.
We are absolutely delighted to hear you've had a very good experience and find our website and app reliable, as these are crucial elements for your peace of mind and enjoyment.
We are committed to continuously upholding these high standards and ensuring your continued satisfaction.
Regards
The Bet UK Team
Specialist was great and helpful
April 12, 2026
Unprompted review
Reply from BetUK
Hi the donald,
Thank you for your feedback.
We are absolutely delighted to hear that our specialist was great and helpful, as delivering excellent support is our top priority.
We are committed to continuously upholding this high standard and ensuring every interaction with our team is just as positive.
Regards
The BetUK Team
Easy to use app
April 11, 2026
Reply from BetUK
Hey there,
We acknowledge the positive feedback regarding our app. We are pleased to hear that customers are finding the application easy to use. We are committed to maintaining a user-friendly and efficient platform for everyone.
Kind Regards,
Bet UK.
Reply from BetUK
Dear Pawel,
We have noted your kind comments about our customer service. It is rewarding to know that our support team's efforts are being positively received. We will continue to work hard to deliver a reliable and helpful service for everyone.
Kind Regards,
Bet UK.
Reply from BetUK
Hey there,
We have noted the kind comments about our great site and fast withdrawals. It is rewarding to know that our efficient service is being well-received. We will continue to work hard to deliver a reliable and prompt experience for everyone.
Kind Regards,
Bet UK.
Nice easy website to use
Nice easy website to use. The sign up bonus easy to get as well
April 7, 2026
Reply from BetUK
Hello Malcom,
Thank you for your kind words!
We're delighted to hear you're finding the website user-friendly and that the sign-up process was smooth. Our goal is to make everything as straightforward and enjoyable as possible for our customers.
We hope you continue to enjoy your time with us.
All the best, BETUK
Was very quick and efficient in sorting…
Was very quick and efficient in sorting out my account withdrawal was quick and easy no complaints great service highly recommend
April 7, 2026
Reply from BetUK
Hi there Alfie,
Thank you for your fantastic feedback.
We are absolutely delighted to hear that our service was very quick and efficient in sorting out your account, and that your withdrawal was quick and easy, leading to your high recommendation.
We are committed to continuously delivering this great service and ensuring every interaction is seamless and satisfactory.
Regards
The Bet UK Team
You don’t get any bonuses or nothing…
You don’t get any bonuses or nothing when joining like free spins in most accounts
April 1, 2026
Reply from BetUK
Hi there Andrew,
Thank you for your feedback regarding the absence of bonuses or free spins upon joining.
We understand your disappointment when you don't receive the expected welcome incentives that many other platforms offer.
We are committed to reviewing our new customer offers and promotional structures to ensure they are competitive and rewarding.
Regards
The Bet UK Team
Faster payouts please
Payouts could do with being faster like other betting companies it's nearly instant but this has to be approved and then 2 to 5 working days
April 4, 2026
Reply from BetUK
Hi there Karl,
Thank you for your feedback regarding payout speeds.
We understand your frustration when withdrawals are not instantaneous, especially when compared to other betting companies, and that the approval process and 3 working days timeframe can be inconvenient.
We are committed to continuously streamlining our withdrawal processes to be as swift and efficient as possible for all our players.
Regards
The Bet UK Team
Waste of time
Set up a new account, not allowed to deposit. No reason why not, spent a while on chat they said they would email, they didn't. At least tell me the reason, what a waste of time.
April 3, 2026
Unprompted review
Reply from BetUK
Hi there,
Thank you for your feedback regarding your frustrating experience setting up a new account and attempting to deposit.
We understand how incredibly frustrating it is to be blocked from a core function like depositing without clear reason, and then not receive the promised follow-up email, making it feel like a waste of your valuable time.
We are immediately investigating why your deposit was declined, why you weren't informed, and why our support failed to follow up, to ensure a swift and clear resolution.
Regards
The Bet UK Team
Reply from BetUK
Hi Joanne,
Thank you for your kind words! We're delighted to hear you find our site easy to navigate and enjoy your overall experience with us. We always strive to make things as smooth as possible for our players.
Kind Regards, BetUK
Very bad casino they blocked my account…
Very bad casino they blocked my account after i was winning avoid at your own costs
February 6, 2026
Unprompted review
Reply from BetUK
Hi there Terry,
Thank you for your extremely serious feedback.
We are profoundly sorry and deeply concerned to hear that your account was blocked after winning, which is an unacceptable experience and raises serious questions about fairness.
We are immediately launching a thorough investigation into this matter to understand precisely what occurred, rectify any error, and ensure fair treatment for all players.
Regards
The Bet UK Team
Reply from BetUK
Hi there Halina,
Thank you for your feedback.
We are absolutely delighted to hear you find us a 'great bookie', as delivering service excellence is our top priority.
We are committed to continuously upholding this high standard and ensuring your betting experience remains exceptional.
Regards
The Bet UK Team
Quick and value for money had every…
Quick and value for money had every chance of winning and felt confident about my chances,I will consider bet uk should I need there services in the future.
February 8, 2026
Reply from BetUK
Hi there Kelvin,
Thank you for your positive feedback regarding our quick service, value for money, and your confidence in your chances.
We are delighted to hear you felt well-supported and are considering us for future needs, as this reflects our commitment to player satisfaction.
We are dedicated to consistently delivering this high standard to ensure every experience with us remains rewarding.
Regards
The Bet UK Team
I like the Bet UK website and the range…
I like the Bet UK website and the range of markets available. I had lots of losing bets and then had two or three winners on the bounce and they restricted my account to a maximum bet of £2 which is ridiculous. There are better bookmakers out there.
March 26, 2026
Reply from BetUK
Hi there Mark,
Thank you for your feedback regarding our website and markets, and your concern about account restrictions.
We understand how incredibly frustrating and disappointing it is to have your account limited, especially after a few wins, making you feel undervalued.
We are committed to reviewing our staking policies and the specific circumstances of your account to ensure fairness and transparency.
Regards
The Bet UK Team
Is very good service
October 26, 2025
Reply from BetUK
Hi there Vladimir,
Thank you for your feedback.
We are delighted to hear you find our service very good, as delivering excellence is our top priority.
We are committed to continuously upholding this high standard and ensuring every interaction with us is just as positive.
Regards
The Bet UK Team
I play the roullette a lot on other…
I play the roullette a lot on other websites aswell,aswell as the football and horses betting,i think yous are one of the best sites to be honest,i was up all night,and all night entertainment on your site only cost me 30 or 40 quid,itz all about entertaining myself living alone
March 23, 2026
Reply from BetUK
Hi there Simon,
Thank you for your fantastic feedback.
We're truly delighted to hear that our site provides such great all-night entertainment, especially enjoying the roulette, football, and horse betting, and that it offers valuable companionship.
We are committed to continuously delivering this level of engaging content and excellent betting opportunities to ensure your continued enjoyment.
Regards
The BetMGM Team
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