Last month i spend 1500, month before same,another month same. I have deposit limit to play that in a month and loosing in few weeks. Never you can win, dont know how ppl making 3 pieces or winning ja... See more
Company replied
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See what reviewers are saying
Had to give my change of bank card proof of ownership for security reasons. Was a little suprised at the request but was handled efficiently by the customer team who told me why they were asking. All... See more
Company replied
I occasionally used betuk after trying several others that were confusing to use. I'm not a regular in betting. I just need something with an easy layout and easy access. A week or so ago I moved... See more
Company replied
Nice quick and easy sign up process, good welcome offer and, from what I've seen so far, a fantastic choice of slots. It's one of the few Casino sites that I've joined recently that have a decent Trus... See more
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
At BetUK we offer everything for the sports bettor. We have LIVE Racing - Free to view over 40,000 horseraces from around the world including UK, Ireland, USA, South Africa and Australia! + LIVE Dogs – Free to view over 55,000 Greyhound races! Plus video form, tips and much, much more! Great odds and specials on all the big events. And - we have all the tools you will need to help keep your betting in control and help you gamble responsibly.
Contact info
United Kingdom
- support@betuk.com
- www.betuk.com
You should know
3.1
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Small stakes punter looking for a home
I am a small stakes punter with 1000 pounds per annum wagered so not a high roller i feel betuk will suit my needs
November 24, 2025
Reply from BetUK
That's great to hear! We're glad you feel BetUK is a good fit for your betting needs. We strive to provide a positive and enjoyable experience for all our players, regardless of their stake size.
All the best,
BetUK
Reply from BetUK
Dear Dyo,
We're pleased to hear you find our platform easy to play. However, we also understand your disappointment at not feeling rewarded.
Our aim is to provide an entertaining experience, and we appreciate your honest feedback.
Kind regards,
BetUK
Did not get any bonus when…
Did not get any bonus when registering,and cant always watch a race i bet on otherwise.not too bad.
November 22, 2025
Reply from BetUK
That's fantastic to hear! 😄 We're thrilled you appreciate our reliable bet acceptance and fast withdrawals!
All the best,
BetUK
Too SLOW on Witdrawal
Too fast when you deposit. Too slow when withdrawal. It takes ages . Not to be Recommended
November 18, 2025
Reply from BetUK
Thanks for your feedback, Char.
We understand your frustration with the withdrawal times and want to assure you that BetUK is committed to reviewing its withdrawal processes to ensure they are as efficient as possible.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
BetUK
The application is good but when…
The application is good but when withdrawing it is pathetic, you have to wait a long time
November 18, 2025
Reply from BetUK
Thanks for your feedback! We're glad you're enjoying our app.
Also, we appreciate you highlighting the need for faster withdrawals.
We are committed to reviewing our withdrawal processes to ensure they are as efficient as possible.
All the best,
BetUK
Worst site ever and some not all of the…
Worst site ever and some not all of the staff the arrogance is unreal dont bet here they'll close your account soon as if I could give minus stars I would
November 18, 2025
Unprompted review
Reply from BetUK
Hi there Luke,
Thank you for your candid feedback.
I am truly sorry to hear that your experience has been so negative, leading you to describe us as the "worst site ever" and to encounter arrogance from staff.
This is certainly not the standard of service we aim to provide, and I understand your extreme disappointment.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards
The BetUK Team
Bet uk ..one of the best gaming sites
The experience was great as there is everything on the site you need ..I won a pretty good amount, and when I withdrew ,it was in my bank account within a couple of hours, and also what's very helpful is all the tools they have for you not to just keep gambling, would definitely recommend..cheers Peter
November 15, 2025
Reply from BetUK
Hello Peter,
Thank you for sharing your fantastic review!
While it appears this was meant for Bet UK, we're thrilled to see what you value in a top gaming site. Fast payouts and robust responsible gambling tools are pillars we are also incredibly passionate about. Thanks for sharing your great experience on our page! 🦁
Kind Regards,
BetUK
Reply from BetUK
That's fantastic to hear! 😄 We're thrilled you find our site easy to use and appreciate our good promotions for both sports and casino!
All the best,
BetUK
My withdrawal of £90 was received within 4 hours, won £1000 at casino tho still waiting for it its been more than 9 hours i will let you guys know how it goes.. I’ll come back and update everyone..
So far experience with Bet Uk app was pretty decent. Ive tried both sports bet and casino.. would be nice if they make specials odds and betbuilder odds on sports especially on football matches.. i might switch on this app and recommend it to my friends who plays sports betting and casino online once i received my withdrawal today without any issues.
November 14, 2025
Reply from BetUK
Thanks for your feedback and for sharing your experience.
We're glad to hear you found our app decent and your initial withdrawal was processed quickly.
Also, we appreciate your suggestion for more special odds and bet builder options on football matches.
Best regards
BetUK
I was stopped from promotions.
November 14, 2025
Reply from BetUK
That's fantastic to hear! 😄 Congratulations on your win! We're thrilled you're having a lucky streak on BetMGM!
All the best,
BetMGM
Reply from BetUK
Thanks for your feedback and We're sorry to hear you haven't received your withdrawal.
We want to assure you that BetUK is committed to resolving this issue for you as quickly as possible.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
BetUK
Reply from BetUK
Hello Malcolm,
Thank you for taking the time to share your positive experience.
It is good to know that our efforts to provide fast payments and a good choice of games are valued by our players.
Kind Regards,
BetUK
Reply from BetUK
Dear Lewis,
We're delighted to hear you appreciate the quick settlement of bets and prompt payouts.
We know that efficiency and reliability are crucial, so we’re pleased that your experience reflects this.
Kind regards,
BetUK
Poor odds and existing customer offers.
November 9, 2025
Reply from BetUK
Hi there Rachel,
Thank you for your feedback regarding our odds and existing customer offers.
I understand your frustration when you feel that the odds are not competitive and that the offers for existing customers are not appealing.
Please be aware that I have sent you an internal request through Trustpilot for me to be in a position to contact you directly and to be in a position to handle your concerns.
Regards
The Bet UK Team
Quick with betting restrictions if you…
Quick with betting restrictions if you win anything. Being able to bet £1 isnt any use to anyone.
November 6, 2025
Reply from BetUK
Thanks for your feedback.
We understand your frustration with the betting restrictions imposed on your account, especially after a win and want to assure you that BetUK is committed to reviewing its betting limits policy and the factors that influence them to ensure fairness and transparency for all players.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
BetUK
Very bad SITE
Very bad SITE
i had account for a while used it for some ante post bet n horses and sometimes on day of race no football betting or casino and slots,never had problem....
then i started to place multi bets on 2026 cheltenham and then had major problems all i wanted was trebles,four folds,five folds,six folds and a acc
intotal 7 horses the bets are between 80p and acc was £1 every time i tried it asked to reduce stake ok i thought if all won bet be £80,000 i can reduce then asked again reduce stake i thought get rid of big price horse and make it 6 horses and again cannot place bet i used the help portal and see what is going on i was told after 5 mins my account just had a restiction placed on it that was first i was told and from now on all sports bets will be restricted?/ BUT this is the best bit i can PLACE AS MUCH AS I WANT ON CASINO AND SLOTS not very responcible in my view i can lose as much as i want on rigged games but i cannot bet on horses that might not run and the racing is in 4 months time
THIS COMPANY IS NOT RESPONSIBLE COMPANY AND SHOULD LOSE IT'S LICENCE TO OPERATE
These companies are run by robots,when a issue comes up what do thay say it is in our TERMS AND CONDITIONS but this is the problem as a single punter if we do not AGREE with terms we be refused an account,so what rule did i break the one if my horse bet came in i win £80000 ? i tried to place a bet 3-4 times or i am not allowed to place bets on a thurday i cannot see what rule i broke unless your company which is gambling are just GUTLESS AND PANTIE WETTERS IF THE BET WON......
PS i have sent and spoke with GAMBLING COMMISION
November 6, 2025
Unprompted review
Reply from BetUK
Hi Robert,
Thanks for your feedback in regard to the restrictions you mentioned when attempting to place multiple horse racing bet scenarios.
Bet UK reserves the right to decline, all, or part of, any bet requested. This decision, while carefully considered, is final. While we are unable to provide specific details, these limitations are in line with our terms and conditions, which are designed to ensure a fair and sustainable betting environment for all our customers.
For a detailed explanation and to review your specific concerns, please speak with our team on live chat.
Regards, BetUK.
Very poor
Terrible. Ability to claim rewards easily to bet slips is hidden and unclear for new customers compared with other providers. Will not use again and recommend to avoid.
November 5, 2025
Reply from BetUK
We're sorry to hear you found our rewards system unclear and difficult to use. I understand your frustration when a feature meant to enhance your experience becomes a barrier. We're reviewing the process for claiming rewards to bet slips to make it more intuitive, and your feedback will be invaluable in this process.
Kind Regards, BetUK.
Website very easy to use
Website very easy to use. Good payment schedule and all round very good.
November 3, 2025
Reply from BetUK
Dear Tom,
We are delighted to hear that you find our website very easy to use and appreciate our good payment schedule.
Providing a seamless and reliable experience is our top priority, so your feedback that it is 'all round very good' is a fantastic compliment to our entire team.
Kind regards,
BetUK
Amazing Company
November 1, 2025
Reply from BetUK
Dear Majid,
We are absolutely thrilled to hear you think of us as an 'Amazing Company'. Your kind words are a huge source of motivation for our entire team.
We always aim to deliver an outstanding experience, and your feedback is a wonderful confirmation that we are on the right track.
Kind regards,
BetUK
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