This Sportsbook is the best in the business will help you in anyway they can if you are losing or winning. They have great bonuses and Terrence is 5-star VIP rep, highly recommend him. After losing my... See more
Company replied
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See what reviewers are saying
So far this place seems legitimate. The only downside is that verification take 3 days before you can withdraw and they want a actual picture of your debit card which is kind of sketchy. I see a ton... See more
Company replied
Worst site to gamble on, after my late husband passed away I was unable to claim his cash earnings. I provided legal forms, which I sent 3 times and called over 6 times to verify. BETUS without reason... See more
Company replied
Betus.com is the number one sports betting site in the nation! My account manager Toby Cruz is not only the best account manager but is considered a genuine great friend along the way! Lots of extra... See more
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Company details
About BetUS Casino & Sportsbook
Written by the company
BetUS is one of the pioneers in the legal online sports betting industry and is licensed in Curacao. We provide a safe and secure place for sports wagering to more than 1 Million Clients. BetUS started in 1994 and has been in operation for more than 30 years. Our Mission is to provide recreational sports bettors with an unparalleled experience in which to indulge their passion for sports and sports wagering.
Contact info
Financial Park Tower, NA, Panama City, Panama
- 1 (800) 792-3887
- custhelp@betus.com.pa
- www.betus.com.pa
You should know
3.8
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good to play good good
July 3, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
We're so glad to hear you enjoyed playing! Your positive feedback means a lot to us. Thank you for your kind words.
THEY WILL NEVER PAY...
THEY WILL NEVER PAY...
NO MATTER IF ITS FROM A BONUS OR FROM A STRAIGHT DEPOSIT WITH A CARD OR BY CRYPTO THEY WILL NOT PAY YOU EVER. THE FEW TIMES I WAS ABLE TO WIN AT THEIR BRUTALLY DIFFICULT SLOTS OR DEALER FRIENDLY TABLES I WAS MET WITH A ROAD BLOCK OF REDICULOUS REQUESTS AND WHEN I CLEARED A HERDAL THEY ADDED ANOTHER AND ANOTHER UNTIL THEY FOUND ONE THAT I COULDNT CLEAR AND THEY RODE THAT MF TO THE MOON. THEY GOT ME WITH THE "WE NEED YOU TO SEND US A FRONT AND BACK PICTURES OF THESE SPECIFIC 5 CARDS THAT YOU USED FOR DEPOSITING. I ONLY HAD TO OF THE 5 STILL WITH ME. 2 OF THOSE CARDS WERE EITHER EXPIRED OR WAS REPLACED AFTER A SECURITY NOTIFICATION BY THE BANK. THE LAST ONE THEY ASK FOR I HAD NO CLUE OR RECORDS OF EVER HAVING A CARD ENDING IN THOSE NUMBERS. I ASKED WHY THIS REQUEST? THEY SAID IT WAS TO PREVENT FRAUD AND TO VERIFY MY IDENTITY AND ACCOUNTS SECURITY CHECK. I TOLD THEM THAT THEY DIDNT HAVE TO VERIFY SHIT FORM ME WHEN I MADE DEPOSITS WHICH WOULD MAKE SENSE SO WHY NOW VERIFY CARDS AND ACCOUNTS. PLUS to make it even more suspicous and shady NONE OF THE 5 CARDS WERE THE ONE I USED TO DEPOSIT THE FUNDS THAT I WAS TRYING TO WITHDRAW. WHEN I TOLD THEM I CAN FIND RECORDS OF 1 OF THE CARD TO LATCHED ON TO THIS AS THERE ANCHOR AMD GO TO METHOD OF NOT PAYING ME WITHOUT PROOF OF OWNERSHIP OF THAT 1 CARD ALONG WITH 4 OTHER CARD. I DEPOSITED WITH CRYPTO THINKING THAT IT WOULD MAKE EVERYTHING EASIER AND QUICKER FOR WITHDRAWING BECAUSE THATS WHAT THEY ADVERTISE ON THE SITE "FASTEST BITCOIN WITHDRAWALS" BUT NOOOOO.
WENT TO WITHDRAW WITH BITCOIN AND SAME SHIT (ASKING FOR PICS OF THE 5 FUCKEN CARDS). BITCOIN DEPOSIT HAD NOTHING TO DO WITH THIS WITHDRAWAL BUT THEY SAID ITS A COMPANY RULE BS . SO YEAH YOU GUYS THEY WILL NEVER PAY. DONT TRUST THEM OR ANYTHING THEY SAY OR PROMISE. ALL THEY ARE IS A SCAM...
April 4, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Juan,
We’re sorry to hear about your experience and understand how frustrating this situation must feel.
For security and regulatory reasons, additional verification steps may sometimes be required before processing withdrawals, and these checks can vary depending on account activity and payment methods used. We understand this can be inconvenient, but they are in place to help protect both customers and the platform.
We’d like to review what happened and ensure your case is properly handled. Please reach out to our support team with your account information so we can assist you directly.
This company has no integrity
This company has no integrity. They promise free payouts but I have never got one. They take it out of your account and give you free play with à rollover. I can give many exemples. 1 star for this book
April 6, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Ray,
We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating this must feel, and we appreciate you taking the time to share your feedback. We'd like the opportunity to review your concerns and clarify what happened. Please reach out to our support team directly so we can look into your account and work toward a resolution.
You've never heard of them for a good reason
Every bet you make on sports ends with the same message - "You Have a Bet", after its completion.
Unfortunately, that is NOT true. Some will mysteriously disappear. To counteract that, they recommend you print out EVERY bet you make. Like that's not a hassle. Their system is so weak and fraudulent, YOU are required to monitor it, not them.
I made the mistake of trying them years ago and now they frequently send me $25 free bets. I only use those. DO NOT put any money on this site.
June 27, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Rick,
We're sorry to read about your experience and understand why this left you feeling frustrated. We take concerns about bet history and account activity seriously, and this isn't the experience we want our players to have. We'd appreciate the opportunity to review what happened and address your concerns directly. Please reach out to our support team so we can investigate your case and assist you further.
Finally CLOSED my account 1220581
Finally CLOSED my account 1220581. Betus has neglected to credit my account for a GLITCH in a REDSPARROW single deck blackjack that costed me $50 There's a open ticket since 06-10-26 and the is progress they say. Spoke to Jeff and Lola they say be patient. They are working on it. Good luck people. KEEP AN EYE ON YOUR BALANCE AS YOU PLAY.
June 10, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Andy,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it can be when an issue remains unresolved.
Our team is committed to investigating concerns thoroughly to ensure they are handled accurately, and we'll continue working toward a resolution through the appropriate support channels.
We value your feedback and hope to have the opportunity to restore your confidence in our service.
Biggest pc of shit company
Biggest pc of shit company. They gave me 60 dollar free play which I turned into over 900 and the wouldn't pay me. Said I can only cash out 125. Do not waste your time with this crap company. I even spoke with someone and he said yes ypu went through the amount I needed to play and said they would send me a check only to get a email 2 days later saying nope ypu only get 125.amd it. Osts 50 to send me a check. F them and that pc of crap betting site. Do not waste your time.
June 18, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Eric,
We are truly sorry for the frustration regarding your winnings.Please note that complimentary Free Play bonuses are subject to specific Terms and Conditions, including maximum cashout limits and standard processing fees.
We apologize for any miscommunication and invite you to please feel free to reach us back so we can review your account.
SCAM SCAM SCAM
June 23, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Devin,
We are truly sorry to hear that you feel this way about your experience with us. Your satisfaction is our top priority, and we want to do everything we can to turn this around. Please feel free to reach us back with your account details so we can investigate what happened and help you resolve this issue immediately.
Don't do it!
Betus casino has gotta be one of the worst casinos I've ever tried. They show NO LOVE . Period. When it comes to luck you better be lucky because they literally rob u left and right. How convenient for it to freeze up after you place a large bet and then once it unfreezes it wants you to bet more when u didn't even get to see what happened with the last one they peeled you for. That happened numerous times but when it's all said and done I am so glad there are many other online casino options so I never have to get tricked, stolen from and just disrespected again. Don't trust it.
June 22, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Christopher, thank you for sharing your experience.
We’re sorry to hear that you left feeling frustrated and disappointed. We understand how concerning it can be to experience interruptions during gameplay, particularly when wagers are involved.
Providing a reliable and fair gaming experience is extremely important to us, and we take reports of technical issues seriously. We would welcome the opportunity to review the situations you described and investigate any concerns regarding gameplay or account activity.
Please reach out to our support team directly with your account details so we can look into this further and address your concerns. We appreciate your feedback and the opportunity to improve.
Worst bonuses ever got a free chip but…
Worst bonuses ever got a free chip but was canceled by payout days before. With deposit in-between.
June 21, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Anthony,
We’re sorry to hear that your experience with the bonus did not meet your expectations. We understand how frustrating this can feel, especially when you’ve made a deposit and are expecting consistency in how promotions apply.
Bonus offers are subject to specific terms and conditions, which can sometimes affect eligibility and timing, but we regret that this came across as unclear or disappointing in your case.
We’d appreciate the chance to review what happened with your account and provide clarification. Please contact our support team directly so we can assist you further.
They make withdraws a pain in the ass!
October 17, 2025
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Jr,
We're sorry to hear that your withdrawal experience did not meet your expectations. We understand how important a smooth and timely payout process is for our customers.
While withdrawals may sometimes require additional verification or review steps, these measures are in place to help ensure the security of all accounts and transactions. If you have any outstanding concerns, please reach out to our support team and we'll be happy to assist further.
It's rigged they are the biggest thieves…
I've played with them for years now and cashed out towards the end of last year like $1,200 and I've played every couple weeks since then and if not won a freaking dime it's rigged it's not set up for us All they are worried about is getting your money. 6 months straight without a win how do you do that? They told me once that since I cashed out the 1200 that they had to get their money back before I would be eligible to cash out again and I still have the messages. Stay away from this site keep your money
June 12, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Joshua,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your frustration and understand how disappointing a long period without a win can feel, especially after previously enjoying success on our platform.
We want to assure you that game outcomes are determined by certified random systems and are not influenced by previous wins, withdrawals, or account activity. We would also like to clarify any concerns regarding the information you were given, as this does not reflect our policies.
We take your comments seriously and would appreciate the opportunity to review your experience in more detail. Please contact our support team directly so we can investigate the matter and address any concerns you may have.
Really fast and quick customer service…
Really fast and quick customer service with constant explanations on rules and regulations. In addition, bets are always graded instantly, and withdrawals and deposits are seamless.
June 12, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Alejandro,
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our customer service, fast bet grading, and smooth deposit and withdrawal processes.
We appreciate your support and look forward to continuing to provide you with the service you expect.
THEY SAY I HAD NO MONEY IN MY ACCT IN…
THEY SAY I HAD NO MONEY IN MY ACCT IN 2022. WELL IN 2022 THEY GAVE ME A 20 DOLLAR BONUS. I BUILD THAT 20 DOLLARS BONUS INTO 1,006 AND WHEN I WENT TO WITHDRAW IT IN 2026 THEY SAID I COULD ONLY HAVE 100 DOLLARS OF IT. THEY SAID THEY TOLD ME THAT IN THE BEGINNING B.S !!THIS SITE SEEMS TO HAVE A PROBLEM GIVING FOLKS BACK THERE WINNINGS COME WITHDRAW TIME !!!! BEWARE !!!!!
May 10, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Ron,
We understand your disappointment and appreciate you sharing your concerns. Promotional bonuses are provided subject to specific terms and conditions, including maximum cashout limits, which are disclosed when the bonus is credited to an account.
We recognize that these terms can be frustrating when a bonus balance grows into a larger amount. If you have any questions regarding how your withdrawal was processed, please contact our support team, and we'll be happy to review the details with you.
THEY ARE LIARS
THEY ARE LIARS , THEY ARE RUDE , THEY ARE NOT EVEN IN THE TOP 100 SPORTSBOOK RATEINGS, GOOGLE THEM AND YOU WILL SEE FOR YOURSELF ,
June 8, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Fred,
We’re truly sorry to hear about your experience. We take feedback like yours very seriously and are committed to improving. If you’d like to discuss this further, please reach out to our support team so we can better understand and address your concerns. Thank you for your perspective.
All good
Have a great selection. Customer service always there if you need them. Fair honest and pay with out hassle in a timely reasonable fashion. 🙄
June 8, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Edward,
Thank you for your kind words! We’re thrilled to hear you had a smooth experience and found our customer service helpful. We really appreciate your support and look forward to continuing to provide you with an enjoyable gaming experience!
Bet us Casino is the most satisfying…
Bet us Casino is the most satisfying online casino I ever played . The help and customer service is fast and very helpful. Thier amazing they helped me so much step by step and answered every question I had . And they enjoyed doing it . I tryed other casinos on line and they always had a problem helping . . I recommend BetUS to everyone who wants a Vegas experience at home.
June 4, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Robert,
Thank you for your wonderful review and for sharing your experience with us. We're delighted to hear that our customer service team was able to provide the support and guidance you needed throughout your experience.
We truly appreciate your trust and are grateful to have you as part of our community. We look forward to continuing to provide you with an enjoyable gaming experience.
Biggest scam website ever
Biggest scam website ever, had a like 500$ rollover attached to my account even with a 0$ balance because they give free plays and then when I deposited it added it to that deposit rollover too, couldn’t withdraw and they won’t let you cancel rollover bonuses as they say they can’t see it on their website, wouldn’t let me withdraw, they won’t even let you close your account without calling in, they don’t let you withdraw, stay far away from this website
June 5, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Bryson,
Thank you for taking the time to share your feedback. We’re sorry to hear that you were dissatisfied with your experience.
We understand that situations involving account terms, promotional requirements, and withdrawals can be frustrating, and we appreciate the opportunity to hear your concerns. Our team is committed to maintaining a fair and transparent environment for all customers, with account activity and promotional offers operating in accordance with our Terms and Conditions.
If you would like us to review your specific situation further, we encourage you to contact our support team directly so we can look into the details of your account and address any outstanding questions.
Reply from BetUS Casino & Sportsbook
We are so happy you love our slots! We appreciate your kind words.
Great site,easy money
May 28, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Fitzgerald,
Thank you for your kind words! We’re thrilled to hear you had a smooth experience. Your feedback motivates us to keep making things easier for our customers. We look forward to serving you again soon!
THIEVES AND LIARS
Absolute garbage online casino. They are scammers. They did not let me withdraw the 5000 dollars I won from my casino bonus. After I completed the 40X rollover which is insane then I proceeded to withdraw my winnings they said my winnings have another 40X rollover and when I asked them if they can provide me the rules and regulations stating casino bonus have 40X rollover twice they failed to provide me that information. I am currently disputing all my deposits from and I will not stop disputing all my transactions until they stop sending me voicemails. This online casino is very hideous, avoid it at all cost! They will call your family members and leave nasty remarks if you do not listen to their demands! They violate their own terms and conditions regarding privacy, so I will continue to claim fraud with all my transactions with them until they leave me alone.
May 28, 2026
Unprompted review
Reply from BetUS Casino & Sportsbook
Hello Mike, thank you for your feedback, please note that all bonuses and withdrawals are subject to our promotional terms and conditions, including rollover requirements that must be completed before funds become eligible for withdrawal. We take concerns regarding account activity, communication practices, and customer privacy very seriously. Our team would like the opportunity to review your case in detail and clarify any misunderstandings regarding the bonus rules and account status.
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