I have now been working on Bewley sites for many years and are currently working on a Bewley Homes site in Bishops Green. The site is very well organised by the team of Rick & George with weekly meeti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Welcome to Bewley Homes
Brimpton Road, RG26 5JJ, Baughurst, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having posted back in 2023 a glowing review. The rose tinted glasses have well and truly been ripped off. Do not buy from Bewley. Scammers. Garden replaced 3 times, still a joke. Estate not adopted properly by a management company. Council refuse to adopt roads that are already crumbling. Cost cutting is shocking. Leaks for lots of houses 3 or 4 years on. Missing insulation. Awful service. Really beware before buying from them. Very very disgruntled neighbours
Having previously posted a balanced but glowing review following the purchase of our house last year, it is only right that I now provide an equally balanced but not so glowing review that addresses the post completion process.
Bewley cannot do enough for you when purchasing a house, yet as we and others on our estate are finding out, they do as little as they can to close out snags and resolve issues once they have your money. Stalling, deferring, and avoiding, are words that generally apply about the post sales services when speaking to neighbours.
8 months after moving in, Bewley have simply given up closing out snags that were reported at handover. The post sales team work on the basis that either customers will eventually stop complaining or give up and deal with the matters themselves.
The plans and images that they share to help you buy into the 'Bewley Dream' evaporate as soon as they have your money, and the reality, which the brochure fails to prepare you for, is a surrounding landscape of flat mudded areas, dead plants, dead grass, dying trees, and incomplete areas, which despite initial messages of support to address the issues, translates in to a wait and see approach until the next planting season, some 12-15 months after residents first moved in and started to raise concerns. Stalling and deferring at its best
In summary, the after sales service does not compare to the pre sales service, so anyone considering a new purchase, I would suggest that you keep your expectations low when you move in to avoid an inevitable disappointment.
Very professional and accommodating. Clint was very good and understanding
Location at Kings Water is lovely

Reply from Bewley Homes

Reply from Bewley Homes
Similar experience to the other 1 star reviews in regard to deadlines on exchange of contracts, they basically act like bullies when they don't get their own way and threaten you. They ended up putting the house back on the market because they were being inpatient, even though they knew the hold up was with the council releasing some paperwork over the X-mas holidays. I won't deal with them again and warn people away due to what we went through. They don't care much for the stress they put you under, especially considering it wasn't a cheap house we bought.

Reply from Bewley Homes
Bewley homes have not disappointed. We have been looked after right from the get go in our journey of buying our new home. There were some minor snagging issues as would be expected with new homes but these have been dealt with swiftly. I am happy to recommend Bewley Homes to any potential buyers out there. You will be well cared for!

Reply from Bewley Homes

Reply from Bewley Homes
Poorly built homes, poor customer service. The problems have been endless. It would take me hours to go through everything. If you want to avoid misery, do not buy a home from Bewley.

Reply from Bewley Homes
The whole process has been smooth from first viewing to fixing of small snags after completion. Would highly recommend. We were nervous about buying a new build due to horror stories you hear but we have been very impressed by Bewley. Their attention to detail, quick responses and quick fixing of small snags has been very reassuring. So glad we chose them.

Reply from Bewley Homes
Gavin has been extremely helpful from the very moment we made an initial enquiry about the Regency Garden site. He has been great at keeping in contact with us regarding the status of the development and has always been happy to spend time with us answering our questions and showing us around the site. We really look forward to keeping in contact with Gavin with regards to the purchase of our new home.
We are also extremely impressed with the quality of the homes available.

Reply from Bewley Homes
We have had lots of communication with Gavin regarding Regency Gardens in Benson. He has been extremely helpful, responsive and friendly. I would highly recommend Bewley and we look forward to closing a deal with Gavin this year.

Reply from Bewley Homes
We have recently experienced serious electrical problems with our property built by Bewley, which resulted in the fire brigade being called out in the middle of the night! Please avoid.
Update- following on from Bewley homes response. They have since excepted no liability for the negligence and are happy to put human lives at risk! We have since had a Bewley homes operative out to fix the issue, but I’m
sorry to say it’s been a shambles and they have still left it unsafe. Bewley homes never take responsibility and are a disgrace to housing developers! If you want a safe home for your family, then please don’t buy from Bewley homes.

Reply from Bewley Homes
Sue Farmer was so helpful as she always is
sorted everything and had them paid
i wish everyone was like her
Property Pathways Finance Director

Reply from Bewley Homes
I've worked alongside Bewley for nearly 30 years and am as impressed now as I have always been. A great technical and land team, as well as the senior management. It's been fantastic to be part of their growth and to see them establish themselves as a market-leading, quality house builder

Reply from Bewley Homes
I really appreciate Bewley Homes for engaging with the local community by supporting construction students from Newbury College. As well as a site visit to Princess Gardens, Peter Carpinelli came to the college and gave a motivational and educational talk to the carpentry students today. All of this is an invaluable for our future trades people or house builders!

Reply from Bewley Homes
Working with Bewley Homes over the last five years has been consistently positive. They are organised, professional and genuinely value strong supplier relationships. Communication is clear, payments are reliable, and their team is supportive and easy to collaborate with. Bewley sets high standards but works with you to achieve them, making the partnership both rewarding and straightforward. A great company to work with as a supplier.

Reply from Bewley Homes
Visited the Benson development and was really impressed with Gavin . The show home was impressive.

Reply from Bewley Homes
My wife and I and our young daughter recently moved into our new Bewley home at Kings Water and have been really impressed. The sales team were approachable, friendly and made the whole process straightforward and stress-free. Since moving in, the aftercare team have been quick to respond and easy to deal with, which has made settling in much easier.
The build quality is solid, and the attention to detail is clear throughout. The development itself is peaceful and well designed, with plenty of green space. Overall, we’re very happy with our new home and would definitely recommend Bewley to others!

Reply from Bewley Homes
We’ve recently moved into our new Bewley Home at King’s Water and couldn’t be happier! From our first visit, the sales team were so welcoming, friendly and knowledgable and they made the whole buying process smooth and stress-free.
The aftercare and site team have also been great which really makes such a difference when you’re settling in.
Our home is beautifully built with a quality finish. The development itself is peaceful, surrounded by greenery, and thoughtfully laid out. We’re so glad we chose Bewley Homes and would happily recommend them to anyone looking for a new home!

Reply from Bewley Homes
The team on site at Kings Water, Ashton Keynes were extremely helpful and knowledgeable about the development and the local area and showed us around the stunning show home. We were also greeted by the local wildlife as a deer ran across the field behind the property while we were there. It was also really helpful to be able to see the development in full in the sales office on their virtual tour of the site and to be able to see the location on the different house types.

Reply from Bewley Homes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.