Bewley Homes Reviews 

323
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff members who go above and beyond to ensure everything runs smoothly from the initial inquiries through to final purchase. Consumers also appreciate the peaceful developments, beautiful scenic locations, and thoughtfully designed properties featuring excellent build quality and attention to detail throughout. Some reviewers were not happy with the post-sales customer service and aftercare support provided after completion. These individuals mentioned that ongoing communication became increasingly difficult and that getting remaining property snags resolved required considerable patience, time, and repeated follow-up efforts.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Service

Users describe positive interactions with service, highlighting a helpful and professional sales team that... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the solid build, solid... See more

Location

Consumers find location to be positive, highlighting peaceful developments surrounded by greenery. Reviewers... See more

Customer service

Customers had ambiguous experiences with customer_service, reflecting a wide split in opinions regarding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now been working on Bewley sites for many years and are currently working on a Bewley Homes site in Bishops Green. The site is very well organised by the team of Rick & George with weekly meeti... See more

Company replied

Rated 5 out of 5 stars

Bewley homes were a pleasure to deal with. Their sales team were helpful, informative and always went the extra mile if any issues arose. Particular praise to Danielle and Clint at Kings Water. Their... See more

Company replied

Rated 5 out of 5 stars

Worked alongside Bewley for over 10 years now and consistently had positive experiences dealing with the site teams. The Bishops Green project is well managed and both Rick & George are approachable a... See more

Company replied

Rated 5 out of 5 stars

I've worked with Rick H (Senior Site Manager) on a number of sites, over a number of years and he's been a pleasure to work with. He's always been helpful and supportive and strives for excellence a... See more

Company replied


Company details

  1. Home Builder

Information provided by various external sources

Welcome to Bewley Homes  


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

323 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(323)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Having posted back in 2023 a glowing…

Having posted back in 2023 a glowing review. The rose tinted glasses have well and truly been ripped off. Do not buy from Bewley. Scammers. Garden replaced 3 times, still a joke. Estate not adopted properly by a management company. Council refuse to adopt roads that are already crumbling. Cost cutting is shocking. Leaks for lots of houses 3 or 4 years on. Missing insulation. Awful service. Really beware before buying from them. Very very disgruntled neighbours

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Post Sales Service

Having previously posted a balanced but glowing review following the purchase of our house last year, it is only right that I now provide an equally balanced but not so glowing review that addresses the post completion process.

Bewley cannot do enough for you when purchasing a house, yet as we and others on our estate are finding out, they do as little as they can to close out snags and resolve issues once they have your money. Stalling, deferring, and avoiding, are words that generally apply about the post sales services when speaking to neighbours.

8 months after moving in, Bewley have simply given up closing out snags that were reported at handover. The post sales team work on the basis that either customers will eventually stop complaining or give up and deal with the matters themselves.

The plans and images that they share to help you buy into the 'Bewley Dream' evaporate as soon as they have your money, and the reality, which the brochure fails to prepare you for, is a surrounding landscape of flat mudded areas, dead plants, dead grass, dying trees, and incomplete areas, which despite initial messages of support to address the issues, translates in to a wait and see approach until the next planting season, some 12-15 months after residents first moved in and started to raise concerns. Stalling and deferring at its best

In summary, the after sales service does not compare to the pre sales service, so anyone considering a new purchase, I would suggest that you keep your expectations low when you move in to avoid an inevitable disappointment.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and accommodating

Very professional and accommodating. Clint was very good and understanding

Location at Kings Water is lovely

April 24, 2026
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Reply from Bewley Homes

Thank you for your kind response. The Team at Kings Water work very hard to ensure they provide every visitor with a great experience and I will ensure they see your feedback.

Rated 5 out of 5 stars

friendly and efficient

friendly and efficient. process of buying was seamless

March 13, 2026
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Reply from Bewley Homes

Thank you for your positive feedback. It is always appreciated when the hardwork of the Team is recognised. Kind regards. Bewley Homes

Rated 1 out of 5 stars

Similar experience to the other 1 star…

Similar experience to the other 1 star reviews in regard to deadlines on exchange of contracts, they basically act like bullies when they don't get their own way and threaten you. They ended up putting the house back on the market because they were being inpatient, even though they knew the hold up was with the council releasing some paperwork over the X-mas holidays. I won't deal with them again and warn people away due to what we went through. They don't care much for the stress they put you under, especially considering it wasn't a cheap house we bought.

January 30, 2026
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.

We understand that this can be a challenging time and we regret that you felt pressured during this time. Providing a supportive and transparent experience for our customers is important to us, so it’s disappointing to hear that this was not how the process felt for you.

We appreciate you bringing this to our attention and will ensure your feedback is shared with the relevant team.

We wish you many happy memories in your new Bewley Home.

Bewley Homes Team

Rated 5 out of 5 stars

Wonderful Company

Bewley homes have not disappointed. We have been looked after right from the get go in our journey of buying our new home. There were some minor snagging issues as would be expected with new homes but these have been dealt with swiftly. I am happy to recommend Bewley Homes to any potential buyers out there. You will be well cared for!

January 31, 2026
Unprompted review
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Reply from Bewley Homes

Thank you for your kind review. We’re delighted to hear that your experience was efficient and that our team were helpful and pleasant to deal with.

Kind regards,
The Bewley Homes Team

Rated 5 out of 5 stars

My New home

Very efficient very nice people to deal with all sorted within hours.

February 27, 2026
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Reply from Bewley Homes

Thank you for your kind review. We’re delighted to hear that your experience was efficient and that our team were helpful and pleasant to deal with.

Kind regards,
Bewley Homes Team

Rated 1 out of 5 stars

Poorly built homes

Poorly built homes, poor customer service. The problems have been endless. It would take me hours to go through everything. If you want to avoid misery, do not buy a home from Bewley.

August 26, 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience has been disappointing and that you’ve encountered ongoing issues with your home.

Providing high-quality homes and a positive customer experience is extremely important to us, so it’s concerning to hear that we have fallen short in your case. Please continue to speak with our Customer Service department they will do the best they can to support you and resolve your issues.

Bewley Homes Team

Rated 5 out of 5 stars

Quality and great service

The whole process has been smooth from first viewing to fixing of small snags after completion. Would highly recommend. We were nervous about buying a new build due to horror stories you hear but we have been very impressed by Bewley. Their attention to detail, quick responses and quick fixing of small snags has been very reassuring. So glad we chose them.

February 12, 2026
Unprompted review
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Reply from Bewley Homes

Thank you so much for your lovely review. We’re delighted to hear that you have had such a positive experience.

We truly appreciate your feedback. We wish you many happy memories in your Bewley Home.

Rated 5 out of 5 stars

Gavin - Regency Gardens

Gavin has been extremely helpful from the very moment we made an initial enquiry about the Regency Garden site. He has been great at keeping in contact with us regarding the status of the development and has always been happy to spend time with us answering our questions and showing us around the site. We really look forward to keeping in contact with Gavin with regards to the purchase of our new home.
We are also extremely impressed with the quality of the homes available.

February 8, 2026
Unprompted review
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Reply from Bewley Homes

Thank you for your lovely review! We’re really pleased to hear how helpful and responsive Gavin has been while supporting your purchase at Regency Gardens in Benson, he’ll be delighted to read this.

Thank you for recommending Bewley Homes. We’re excited to continue the journey with you.

Rated 5 out of 5 stars

Gavin - Regency Gardens

We have had lots of communication with Gavin regarding Regency Gardens in Benson. He has been extremely helpful, responsive and friendly. I would highly recommend Bewley and we look forward to closing a deal with Gavin this year.

January 23, 2026
Unprompted review
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Reply from Bewley Homes

Thank you for your lovely review! We’re really pleased to hear how helpful and responsive Gavin has been while supporting you at Regency Gardens in Benson, he’ll be delighted to read this.

Thank you for recommending Bewley Homes. We’re excited to continue the journey with you and wish you all the best with finding your new home.

Rated 1 out of 5 stars

We have recently experienced serious… update 2nd February.

We have recently experienced serious electrical problems with our property built by Bewley, which resulted in the fire brigade being called out in the middle of the night! Please avoid.

Update- following on from Bewley homes response. They have since excepted no liability for the negligence and are happy to put human lives at risk! We have since had a Bewley homes operative out to fix the issue, but I’m
sorry to say it’s been a shambles and they have still left it unsafe. Bewley homes never take responsibility and are a disgrace to housing developers! If you want a safe home for your family, then please don’t buy from Bewley homes.

December 31, 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your review. We’re sorry to hear about the situation you’ve described and understand how concerning an incident like this can be.

We are aware of the matter and understand that the appropriate organisation are arranging an inspection and will address any works required directly with you.

kind regards,

Bewley Homes Team

Rated 5 out of 5 stars

Super Sue Farmer

Sue Farmer was so helpful as she always is
sorted everything and had them paid
i wish everyone was like her
Property Pathways Finance Director

December 15, 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your lovely review. We’re delighted to hear how helpful Sue Farmer was in getting everything sorted quickly and ensuring the payments were made smoothly.

Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

High Quality House Builder

I've worked alongside Bewley for nearly 30 years and am as impressed now as I have always been. A great technical and land team, as well as the senior management. It's been fantastic to be part of their growth and to see them establish themselves as a market-leading, quality house builder

December 12, 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your kind words and for working alongside Bewley Homes for nearly 30 years. We’re proud to hear such positive feedback about our teams and truly value your long standing support as part of our growth journey.

Kind regards,
Bewley Homes

Rated 5 out of 5 stars

Supporting the next generation of construction workers

I really appreciate Bewley Homes for engaging with the local community by supporting construction students from Newbury College. As well as a site visit to Princess Gardens, Peter Carpinelli came to the college and gave a motivational and educational talk to the carpentry students today. All of this is an invaluable for our future trades people or house builders!

December 11, 2025
Unprompted review
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Reply from Bewley Homes

Thank you very much for your kind words and for taking the time to leave such a positive review.

We’re delighted to hear that the visit to Princess Gardens and Peter Carpinelli’s talk at Newbury College were so well received. Supporting and engaging with local students is something we’re genuinely passionate about, and it’s fantastic to know these experiences were valuable and inspiring for the carpentry students.

We firmly believe in investing in the next generation of tradespeople and house builders, and we’re proud to work alongside local colleges to help provide real-world insight into the industry. Please pass on our thanks to everyone involved, and we wish the students every success in their future careers.

Kind regards,
Bewley Homes

Rated 5 out of 5 stars

Great Company to Work With: Strong Supplier Partnership with Bewley Homes

Working with Bewley Homes over the last five years has been consistently positive. They are organised, professional and genuinely value strong supplier relationships. Communication is clear, payments are reliable, and their team is supportive and easy to collaborate with. Bewley sets high standards but works with you to achieve them, making the partnership both rewarding and straightforward. A great company to work with as a supplier.

November 21, 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your kind feedback! We’re delighted to hear that your experience working with Bewley Homes has been so positive. We look forward to keeping up with our high standards.

Thank you, Bewley Homes

Rated 5 out of 5 stars

Visited the Benson development and was…

Visited the Benson development and was really impressed with Gavin . The show home was impressive.

November 1, 2025
Unprompted review
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Reply from Bewley Homes

Thank you for leaving such a positive review, we are delighted you had a good visit and look forward to seeing you again soon.

Rated 5 out of 5 stars

Very impressed with Bewley Homes!

My wife and I and our young daughter recently moved into our new Bewley home at Kings Water and have been really impressed. The sales team were approachable, friendly and made the whole process straightforward and stress-free. Since moving in, the aftercare team have been quick to respond and easy to deal with, which has made settling in much easier.

The build quality is solid, and the attention to detail is clear throughout. The development itself is peaceful and well designed, with plenty of green space. Overall, we’re very happy with our new home and would definitely recommend Bewley to others!

November 7, 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to share such a positive and detailed review. We’re delighted to hear that you, your wife, and your daughter are settling in well at Kings Water. It’s wonderful to know that our sales team made the buying process smooth and stress-free, and that our aftercare team has continued to offer quick and helpful support.

We’re especially pleased that the build quality, attention to detail, and the peaceful design of the development have all met your expectations. Your recommendation means a great deal to us.

Wishing you and your family many happy years in your new Bewley home. If there’s anything more we can assist with, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

We love our Bewley Home!

We’ve recently moved into our new Bewley Home at King’s Water and couldn’t be happier! From our first visit, the sales team were so welcoming, friendly and knowledgable and they made the whole buying process smooth and stress-free.

The aftercare and site team have also been great which really makes such a difference when you’re settling in.

Our home is beautifully built with a quality finish. The development itself is peaceful, surrounded by greenery, and thoughtfully laid out. We’re so glad we chose Bewley Homes and would happily recommend them to anyone looking for a new home!

November 6, 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for sharing your wonderful review. We’re delighted to hear how happy you are in your new home at King’s Water. It’s fantastic that our sales team helped make the buying process smooth and stress-free, and that the aftercare and site teams have continued to support you as you settle in — it really does make all the difference.

We’re thrilled that you’re enjoying the quality of your new home and the peaceful, green surroundings of the development. Your recommendation means a great deal to us.

Wishing you many happy years in your Bewley home, and please don’t hesitate to get in touch if there’s anything more we can assist with.

Rated 5 out of 5 stars

Beautiful development and friendly staff

The team on site at Kings Water, Ashton Keynes were extremely helpful and knowledgeable about the development and the local area and showed us around the stunning show home. We were also greeted by the local wildlife as a deer ran across the field behind the property while we were there. It was also really helpful to be able to see the development in full in the sales office on their virtual tour of the site and to be able to see the location on the different house types.

November 4, 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for your lovely review. We’re delighted to hear that your visit to Kings Water was such a positive experience. Our team will be thrilled to know that their knowledge and guidance helped you get a real feel for both the development and the local area.

It’s wonderful that you were able to enjoy a glimpse of the local wildlife too — moments like that really highlight the setting’s natural beauty. We’re also glad the virtual tour in the sales office helped you visualise the layout of the development and the different home types.

We truly appreciate your feedback and hope to welcome you back to Kings Water again soon.

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