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Company details

  1. Computer Repair Service
  2. Cell Phone Store
  3. Computer Store
  4. Electronics Store
  5. Mobile Phone Repair Shop

Written by the company

Bienvenido a BGR Solutions, tu socio de confianza para todas tus necesidades de dispositivos digitales. Nos destacamos en la reparación y venta de teléfonos móviles, tabletas y portátiles. Nuestros técnicos certificados tratan cada dispositivo con precisión y cuidado. Ya sea para revivir un querido smartphone o encontrar un nuevo portátil, estamos aquí para ti. Nuestro extenso inventario cuenta con los últimos gadgets. Además, nos enorgullece ofrecer entrega gratuita en cada pedido. La satisfacción del cliente es primordial para nosotros, y nuestras opiniones reflejan nuestra dedicación. Elige BGR Solutions para una experiencia inigualable en soluciones de dispositivos digitales. Tu confianza alimenta nuestra pasión.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great company

They helped me a lot with my business

March 3, 2026
Unprompted review
BGR Solutions logo

Reply from BGR Solutions

Hello Peter,

We take reviews and customer concerns very seriously. However, after carefully checking our records we cannot find any transaction, support request, or customer interaction under your name relating to the situation you describe.

BGR Solutions is a Canary Islands–based company, and our website currently functions primarily as a holding page for our retail brands Informática Canarias and FixItCanarias. We do not offer any AI-related services, so the claim that this was an “AI scam” does not correspond with any service we provide.

At this time we also have no record of any payment, order, or communication from you.

If you believe you have interacted with our company, please contact us directly so we can investigate immediately:

📧 contact@bgrsolutions.net

Please include:
• The date of the transaction
• The amount paid
• Any invoice or payment reference

Without this information, it appears this review may have been posted in error or may relate to another company with a similar name.

If we do not receive further details, we will request that Trustpilot review this post for accuracy, as we currently have no evidence of a genuine customer interaction.

Kind regards,
BGR Solutions

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Rated 5 out of 5 stars

Coffee vs Laptop Success thanks to BGR

On Monday I managed to spill coffee all over my laptop keyboard - and I mean all over it! I work for myself and I use the laptop every day so this was a major problem. I called BGR, asked for their advice, I followed their advice (turn it off and get it into them asap) and got it into them. They cleaned the laptop thoroughly and got it back to perfect working order the next day!! I thought it was curtains for my laptop but the guys in BGR worked their magic. Superb service AND very reasonable, would highly recommend.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

BGR solutions, a massive thank you!!

BGR solutions, you don't need to look anywhere else for your repairs or electronic purchases. 5 star service, a massive thank you, especially to Ethan. He really perservered until he managed to solve the problem with my phone. I can't recommend highly enough!

July 26, 2025
Unprompted review
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Rated 5 out of 5 stars

BGR a great service

We started using BGR when they first started up in a little shop and 2 staff they have gone from strength to strength Have used them for repairs ect and always found them to be help full and always with a smile on there faces and nothing is too much trouble ....I always advise my family and friends to use BGR ......also I have words with a most helpfull Alice over the internet with problems I,ve had with my TV and box and always have excellent service a thumbs up to all who work there

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Hello I had a problem with my mobile…

Hello I had a problem with my mobile phone on lobster and a new phone but couldn't remember Gmail password.
So like the old tv show, If you have a problem and can't find any help, call the A Team.
In this case it was Alice and Allandro at BGR solutions.
Thanks.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service at BGR

Another great service in the all new BGR service centre. my poor old phone had a black screen, the guys ordered me a new one from the mainland fitted it tested and 😀 all good till the next time.

Cheers guys, brilliant service.

August 31, 2024
Unprompted review
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Rated 5 out of 5 stars

I went to BGR solutions 2 days ago as I…

I went to BGR solutions 2 days ago as I needed a very important document sorting and printing off.
My mobile phone was playing up and the gentleman from BGR took his time to sort it and managed to print off my documents.
I found the whole experience as soon as I walked through the door to be fantastic and will definitely go back to BGR in the future.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Good company

This company was recommended to me by several people. My husband’s iPhone needed a new battery and BGR did an excellent job.

December 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. They go above and beyond. It's so refreshing to have a company speak to you in your language. Customer service is great and they have great knowledge of the products they sell.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great service always on point with…

Great service always on point with anything I need and always try and give the best price available in most cases undercutting the larger chain stores (who most of don’t speak English anyway) great staff and always a good experience

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

I contacted the company re services and…

I contacted the company re services and was set up on the same day.......Very efficient in my book. Required support during the setup process and it was provided immediately.......Very happy customer so far.......

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid if you want after service or help…

Not brilliant bought a laptop and printer promised a free set up. Eventually after calling back again got someone to call and set up link to printer. Just mine not my hubbies. Called in to again to add got at an unhelpful young guy that said I need to ask my boss and get back to me the silence has been deafening. Also got a TV box from then paid one year upfront now need to go home for covid vacinne cannot freeze this. Avoid like the plague not helpful don't get back to you and completely not understanding about covid restructions

June 27, 2021
Unprompted review
BGR Solutions logo

Reply from BGR Solutions

Hi Maureen

Im sorry to hear you have had this experience. We are always happy to setup new devices for customers im not sure why they would need to speak to the boss unless a call out was required? Or something needs to be authorised.

We always go above and beyond to help customers so im not sure what has happened.

And of course you can pause your subscription this is a service we offer and advertise and have done during covid for many places you can even take your box back to the uk.

If you would like to contact us tomorrow so we can investigate this further.

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Rated 5 out of 5 stars

Technically efficient - Client Friendly

I've been using BGR Solutions in Los Cristianos Tenerife for about a year. Their technical abilities shine through, from internet TV, to computer sales and service. Nothing is too much trouble for them, they just sort it out, and don't charge you the earth.
Experts in their field, thanks to Ben and Nick

September 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

BGR have provided me with their online TV service and IT repairs for the past 2 years and I have nothing but praise for them - I’ve received fantastic customer service and priceless support. Highly recommended! They seem to be able to repair anything and everything!

August 21, 2018
Unprompted review
Show reviews in all languages. (22 reviews)

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