Too complicated
I've used bike-sharing systems in a variety of countries. This one just has way too many steps before you can rent a bike, with bad UX, I just gave up.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I've used bike-sharing systems in a variety of countries. This one just has way too many steps before you can rent a bike, with bad UX, I just gave up.
Hideous bikes, dreadful user experience, borderline scam. These guys rent out terrible bikes, they're heavy, ugly to look at and have no gears, so prepare to be dripping with sweat.
Worst of all, because of poorly designed docking station and a bad UX app, it's easy to return the bike "incorrectly", and then they'll charge you €3/h for this cheapo ugly bike, just about the price of renting a €25.000 electric automobile for an hour. The app is made so that it doesn't warn you the rent is still active so you might run up a €2.000 bill in a month renting a bike not even worth €100. Stay away from this borderline scam!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.