BidPrime Reviews 

50
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As a contract and bid proposals manager, I work with many different bid notification providers. I have to say BidPrime remains at the top in reference to their customer service and AI feature sets.... See more

Company replied

Rated 5 out of 5 stars

This platform has helped my small business grow by keeping all RFPs organized and easy to view in one simple place. It clearly shows when opportunities become active and when they expire, which makes... See more

Company replied

Rated 5 out of 5 stars

BidPrime has been a valuable tool for finding and tracking relevant bid opportunities in one place, saving us time compared with searching multiple agency portals manually. The alerts, document access... See more

Company replied

Rated 5 out of 5 stars

Bid Prime provides the ability to ask for and or view documents. This has saved our team an incredible amount of time in qualifying opportunities. Our bid response times are much quicker. Six month... See more

Company details

Information provided by various external sources

Find government bids and contracts from over 110,000 government agencies, including US federal, state, cities, counties, and schools.


Contact info

  • South Interstate 35 Frontage Road 1301, 78741, Austin, United States

  • www.bidprime.com

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.7

All reviews

(50)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Since we started using BidPrime

Since we started using BidPrime, we've increased the number of RFPs we respond to in our commercial décor business. The platform has helped us gain great growth, and in the past two years, we've been awarded projects in several new cities—an exciting step forward for our company.

Jared, our account representative, has been excellent. He regularly checks in, walks us through new features, and checks on our keyword tracking is effective. The support has been outstanding. I highly recommend BidPrime to any business looking to grow through public sector opportunities!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best app ever!

February 7, 2025
Unprompted review
BidPrime logo

Reply from BidPrime

Thank you so much for the kind words, Esme! We are thrilled to hear you are receiving value from BidPrime. We look forward to continuing to help you and your team identify and qualify opportunities.

Rated 1 out of 5 stars

Scammers- The service was of no use to us

The service was of no use to us.
They auto renew on your credit card without authorization. They emailed an employee in my company who has no authority to purchase anything, he was added as a user. My card was charged without my approval and they will not refund. Lesson learned do not give your card for anything. I have lost my card and it’s been replaced so once they have your cc you’re going to be billed. No relief from bid prime or AMEX. Makes you wonder about those relationships.

April 22, 2025
Unprompted review
BidPrime logo

Reply from BidPrime

Thank you for taking the time to share your experience with BidPrime. We are truly sorry to hear about the frustration this caused and appreciate the opportunity to clarify and improve.

First, we understand how important it is for billing and subscription communications to be directed to the correct individuals within your organization. Our system allows users with access to add or invite team members, and it’s not uncommon for companies to designate various users with different permissions. However, we never intend to override internal purchasing policies. If a user was inadvertently added or authorized without proper internal clearance, we apologize for any resulting confusion or disruption.

Regarding the auto-renewal and billing concerns, we want to assure you that BidPrime does not process charges without prior notice. Our policy is to send multiple reminder emails ahead of each renewal – typically 60 and 30 days in advance – to the primary email associated with the account. We also include clear instructions for managing auto-renewal settings from within the user dashboard or by contacting our support team. That said, we recognize that these emails may not have reached the right person in this case, and for that, we are sorry.

We also regret to hear that your request for a refund was not resolved to your satisfaction. We meticulously follow industry standards for subscription-based services, including outlining our terms at sign-up, while always aiming to work with our customers to find a fair and reasonable resolution.

We take your comments seriously and are actively reviewing our internal processes to ensure alignment with our customers’ billing and user management expectations. We remain committed to transparency, fairness, and your trust.

Please feel free to reach out to me at [bculhane@bidprime.com] if you would like to discuss your experience further.

Sincerely,

Bill Culhane
COO
BidPrime

Rated 5 out of 5 stars

BidPrime is reliable. Rick always takes the time to answer any questions I may have, and provides me with all the options available.

I am of the opinion that BidPrime's solutions and support are superior in comparison to their competitors or other platforms. BidPrime exerts considerable effort to provide exceptional service and obtain the necessary documentation and data for our team to quickly qualify leads, thereby avoiding any unnecessary delays.

November 11, 2024
Unprompted review
Rated 4 out of 5 stars

Irreproachable support from account Manager

Irreproachable support from account manager (Rick) is PROACTIVELY checks on account regularly.

He was instrumental in setting up the first draft filters and improving them.

Only improvement needed to get to 5 stars are not regarding the support we get from Rick but rather the quality of the database and search engine. Here are examples of improvements which would be highly benefitical:
- There are frequently duplicated bid opportunities because folks handling the data entry are not consistent. It would also be extremely helpful if folks document the bid opportunities used AI such as ChatGPT to create a consist and factual summary of the bid opportunities
- We occasionally (rarely, but not never...) miss opportunities because they were not tracked in BidPrime and/or tracked too late (e.g. 3 weeks after the opportunity was released, leaving less than a week to place a bid response) and/or because the keywords were not documented correctly
- We get a lot of false positive because the keyword filters are sometimes too broadly used.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

BidPrime has been an asset to our…

BidPrime has been an asset to our company. They provide with up to date and current RFP's with all details and contact information. We have gained business from partnering with BidPrime. We highly recommend them.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Search

They seem to have a very effective search feature that provides us the RFQs containing the items we are looking to quote.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Invest in Your business

This is the first service that has yielded me so many opportunities. We have found so many bid opportunities that it has paid for itself. I recommend BidPrime. The customer service is fantastic, and the product itself delivers. Take the next step up. We work in a specific industry and have tried a few different bid services, and this is the only service that has presented so many opportunities for us to get additional work. If you want to grow, get the trial work with the agent to get you great search results, and start bidding!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with BidPrime!

I love getting the emails everyday with potential RFPs. We are finding that Bid Prime has all of the RFPs that we find everywhere else.

The sales rep worked with us to ensure not only did we get the right package, but also walked us through customization and followed up promptly.

We will absolutely continue to use BidPrime for our RFP searches!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

BidPrime Works

BidPrime has been an excellent source of bids for us in 2024. Chrissy in Client Services has consistently been quick to answer any questions we have and even checks in periodically to ensure everything is running smoothly.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Bidprime Works

Bidprime Works

Bidprime provides and excellent service and allows our company to stay ahead of the competition when it comes to bidding on local and regional projects

June 30, 2024
Unprompted review

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