While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The box was beautifully packaged and the gift choices were perfect. Personal customer service was also a huge bonus - they ensured my package was delivered on time and even helped me making sure the c... See more

Company replied

Rated 5 out of 5 stars

Constance was a huge help, and the items we ordered were a tremendous hit! The variety and quality of the gifts was great; our recipients were delighted. We will definitely order again and highly reco... See more

Rated 5 out of 5 stars

Bifties Gifts did not come to play. I ordered two gift boxes and honestly the person I sent them to didn’t even want to open them, that’s how pretty they were. The presentation was immaculate, sh... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly pleased with my order. Not only did my gift box arrive before expected, but it also pleased the eye. The box was too pretty to open. I loved the contents, too. The order was missing o... See more

Company replied

Company details

  1. Corporate Gift Supplier

Written by the company

Bifties Gifts allows you to be social by sending a gift to someone special, including yourself, all while conveniently supporting Black-owned brands! It's a gift that keeps on giving because we donate 5% of our build-a-box and online marketplace sales to organizations doing work in or for Black communities! Give B(l)ack with Bifties!


Contact info

4.9

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bifties is the best!

For years Bifties has been my go-to for curated gift boxes. From large corporate orders to personal individual boxes they are unmatched in every way. They offer thoughtful boxes that are beautiful and can tailored for a wide variety of occasions, and reflect the vast richensss of our culture. On top of all that excellence, Bifties customer service is impeccable.

January 25, 2025
Bifties logo

Reply from Bifties

Thank you so much Naimah for this awesome review and being a great customer! Truly appreciate it!

Advertisement
Rated 4 out of 5 stars

My friend loved the giftbox

My friend loved the giftbox. The website was a bit confusing.

December 19, 2024
Bifties logo

Reply from Bifties

Thank you Gigi, so glad your friend loved the gift. We are always looking to improve so I would love to know what part of the process was confusing so I could look into it. Thanks!

Rated 5 out of 5 stars

Would shop again

lightning-fast delivery, super responsive, and handwritten notes to accompany! Would shop again.

October 30, 2024
Bifties logo

Reply from Bifties

Thank you so much Abby!

Rated 5 out of 5 stars

Loved the customization

Loved the customization, selections, and customer support. My clients loved their gift boxes!

July 18, 2024
Bifties logo

Reply from Bifties

So happy to hear this! Thank you for your review! Means a lot!

Advertisement
Rated 5 out of 5 stars

I had such a wonderful experience with…

I had such a wonderful experience with Bifties. The gift needed for a speaker needed to be received by a certain date and time, and I was late in ordering it HOWEVER they worked it out!

June 24, 2024
Bifties logo

Reply from Bifties

YAY!! So glad it worked out! Thank you so much for gifting with us!

Advertisement
Rated 5 out of 5 stars

Amazing all the way through!

The process for getting our Bift's out was amazing. Constance stayed in touch, gave updates and was great every step of the way.
Our staff loved everything! We will definitely be using Bifties again.

February 29, 2024
Bifties logo

Reply from Bifties

Woot Woot! Thank you so much for this great review! It was a pleasure working with you!

Rated 5 out of 5 stars

Customer service was responsive, informative, quickly followed up with me.

The item I initially wanted was out of stock but I was offered an email notification to inform me when the item was in stock again. Once the Item was in stock I was notified. When placing the order, I emailed Customer Service with a question and received a response within 24 hours. Quicker than I expected. I placed my order and the item was at my house before I had a chance to track the item and wonder when it would be received. The service and item ordered were great.

February 15, 2024
Rated 5 out of 5 stars

Love bifties!

Love bifties!! My orders always arrive quickly and are quality items. Thank you for such a great shop!

February 20, 2024
Rated 5 out of 5 stars

Company Short Order

We loved our experience with Bifties! I ordered 15 boxes for a corporate event and I cannot say how pleased I am. The boxes were shipped quickly and the number of compliments I received on the "boxing" alone was worth the purchase. Each of our panelists were excited to receive a box filled with the incredible goodies and others have asked for Bifties' website for their own future gifting. Further, the founder and CEO Constance reached out to ensure that we received the order in a timely fashion, since we ordered with not a lot of room to spare. In summation: We will definitely be back to order more!

February 19, 2024
Bifties logo

Reply from Bifties

Thank you so much for this awesome review!!! So happy to hear your event was a success and everyone loved the gift!!

Advertisement
Rated 5 out of 5 stars

Great options

Great options, quick turnaround.

January 22, 2024
Bifties logo

Reply from Bifties

Thank you so much for taking the time to review!

Rated 5 out of 5 stars

Well Packaged

Well Packaged! Everything was beautiful and well done.

December 19, 2023
Bifties logo

Reply from Bifties

Thank you so much for this awesome review!

Rated 5 out of 5 stars

High quality products and customer service!

I bought a Bifties box for my aunt for Christmas and she loved it! I loved the customer service experience. I received prompt communication from the customer service team about the need to switch a product I chose. The delivery was also prompt given that I ordered the gift a little more than a week from Christmas. I highly recommend Bifties to anyone!

December 9, 2023
Bifties logo

Reply from Bifties

Thank you so much for taking the time to leave a positive review. Means a lot! Happy your aunt loved her Christmas gift!

Advertisement
Rated 5 out of 5 stars

This was a meaningful shopping…

This was a meaningful shopping experience! So many choices. The ordering process was so easy and my shipment arrived super fast!I love the quality and uniqueness of my items!🎄🎉

December 9, 2023
Bifties logo

Reply from Bifties

Thank you so much for this! Means so much!

Rated 2 out of 5 stars

Lots of Room for Improvement

First, I want to say I purposely seek out Black owned Businesses. So, I was grateful a friend of mine gave me a gift card to this business. However, I think there is room for improvement regarding inventory, merchandise selection. The items I wanted were out of stock and it took about 2 months for me to finally select something. I also think the shipping fees are excessive. But I wish them well in their growth.

October 13, 2023
Bifties logo

Reply from Bifties

Thank you so much for intentionally supporting Black owned businesses. As I stated in your email expressing the same concern. We were in the process of moving from NJ to MD and purposefully did not restock inventory in order not to incur heavier fees in moving our shop. I also stated that shipping rates are based on weight and destination and is automatically calculated by our website. Thank you for wishing us well!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look