I ordered a book. thirty minutes later they email me saying they are refusing to ship my order due to me having not returned a previous rental. I inquired what rental it was and they said I had rented... See more
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See what reviewers are saying
As an 85 year old on $800/ SS, I rented a used college book for my Granddaughter. Since I was ill and in the hospital ER, I missed the return notice for 2 weeks. The company immediately changed me for... See more
Books were received within five days of ordering. I ordered 22 copies of the same book (used condition) for a class (I teach). Some copies do have blemishes, but I expected that. I'm very happy with t... See more
Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from t... See more
Company details
Information provided by various external sources
BiggerBooks is a premier online textbook vendor specializing in highly discounted books and textbooks. We offer savings of up to 91% over list prices by using our proprietary technology to scour prices across the web. BiggerBooks makes it easy to buy or rent your textbooks, so you can focus on what matters: studying.
Contact info
2373 Palumbo Drive, 40509, Lexington, United States
- 1-866-870-9186
- eservice@biggerbooks.com
- www.biggerbooks.com
2.1
Poor
533 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered 2 books of the sun eater…
I ordered 2 books of the sun eater series in hardcover that were never shipped to me. This purchase made me decide to buy the remaining books in the series in hardcover from a different website. Now I don't have the complete set in hardcover and they are not available anywhere to purchase unless I want to spend a few hundred dollars on ebay.
May 9, 2023
Unprompted review
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Very good service
Very good service, excellent customer service, i am pretty happy that I became familiar with BiggerBooks
April 28, 2023
Unprompted review
I thinks it’s a scam
I thinks it’s a scam. Still have not received my book and ordered it 2 months ago
April 30, 2023
Unprompted review
Never received my order
I have written many emails, and have not received a single response. I never received my order.
April 2, 2023
Unprompted review
Waited a week had to go digging to find…
Waited a week had to go digging to find out that my order was cancelled with no notification or explanation.
April 15, 2023
Unprompted review
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Book was received as indicated
Book was received as indicated. Used book in overall excellent condition with no markings or highlighting.
April 22, 2023
Unprompted review
I NEVER RECEIVED MY ORDER 😔😡 feeling…
I NEVER RECEIVED MY ORDER 😔😡 feeling frustrated
April 17, 2023
Unprompted review
Book came quick and as described!
April 14, 2023
Unprompted review
never got the book
never got the book, ordered canceled with no communication for the vendor
April 7, 2023
Unprompted review
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POS website
You sent me the wrong f$$king book and it took you 3 weeks to deliver me the wrong book.
April 12, 2023
Unprompted review
Great selection and fairly priced.
Great selection and fairly priced.
My book was delivered as described in a timely manner. I will order again in the future.
Thank you
April 6, 2023
Unprompted review
Why was the book listed if you don't…
Why was the book listed if you don't have it?
April 8, 2023
Unprompted review
never received weeks later they cancelled my order without telling me
they stated my order shipped, then cancelled my order and weeks later still have not told me! I only found out by clicking on order status! horrible service!
March 18, 2023
Unprompted review
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They list books that are clearly out of…
They list books that are clearly out of stock, buyer beware.
March 22, 2023
Unprompted review
They are scammed me
They are scammed me, I bought a book, I never received. When I checked my order status, it was not in my purchase list, my card was charged, very bad experience.
March 23, 2023
Unprompted review
Besides the weather delaying shipping
Besides the weather delaying shipping, I had a great experience! This was my first time using this website too!
March 6, 2023
Unprompted review
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BOOKS IN GOOD CONDITION
BOOKS IN GOOD CONDITION
GO HERE IN REASONABLE TIME
March 2, 2023
Unprompted review
The site was easy to navigate and the…
The site was easy to navigate and the flash cards arrived in great condition.
February 16, 2023
Unprompted review
Book showed up in great condition
Book showed up in great condition, thanks!
February 3, 2023
Unprompted review
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