Nice light bag with plenty of storage, however played in rain yesterday for the first time and pockets mostly dry but a little damp so not 100% waterproof. The biggest let down is the fastening to hol... See more
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Amazing customer service from Michael. He helped fix my issue and sent a replacement strap asap. I was very happy with how quickly and professionally they handled my problem.
Awful company to deal with their bags last about 2 years and then start to fail. If you try claiming on warranty they will inform you that the warranty is 2 years and then you have to register for an... See more
Some of the best customer experience I’ve ever experienced. Asked a question through email and they’d answer right away with the solution. Asked about a restocked and they went above and beyond. Big M... See more
Company details
Written by the company
BIG MAX Golf is the worlds leading push cart and golf bag brand with over 25 years of company history. We invented the FlatFold technology for push carts and we pioneered the development of waterproof golf bags, all to provide the most seamless experience on and off the golf course.
Contact info
Carlbergergasse 66, 1230, Wien, Austria
- +4318674333
- eu@bigmaxgolf.com
- www.bigmaxgolf.com
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Purchased a Big Max Nano electric golf …
Purchased a Big Max Nano electric golf trolley which has been nothing but trouble. It has already been back for repair 3 times, last time it had to be returned to Austria to be repaired. Each time has taken 8-12 weeks on average. Once again the trolley is now faulty. Have given up and will be taking action to get a refund for this "not fit for purpose" product.
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