An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.
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We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more bett... See more
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They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds... See more
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I saw an ad as BIGGO+ on Facebook. I contacted them. They said they were located in Texas. Chatting with them the payment goes to a person in Mexico. There were some reviews on true Facebook page with... See more
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Company details
Information provided by various external sources
Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.
Contact info
United States
- feedback@bigo.tv
- www.bigo.tv
2.1
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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Bigo allows people children to be posted on broadcasts
You would think bigo being off the app stores would really change their policy but they haven’t and it’s disgusting. They will tell you to report a person during the live but it does nothing. It’s a lot a disturbing behavior. They also allow adults to put other people’s children as their background with no penalizing and often lie about penalizing these broadcasters. Imagine logging in and seeing your child on a random adult background while their live ? Bigo doesn’t protect children on this adult platform. I wish bigo was a more enjoyable environment but it isn’t. Ban host ID: Pr3tti3y3z for exploiting other peoples children on an adult platform.
February 8, 2025
Unprompted review
Reply from BIGO LIVE
Thank you for your detailed feedback and for bringing these concerns to our attention. At BIGO Live, we take user safety and content moderation very seriously. Here are some key points regarding your concerns:
1. Content Moderation and Reporting: We utilize both AI technology and a team of moderators to monitor live streams in real-time. Our system is designed to detect and remove inappropriate content swiftly. Additionally, the user reporting system allows the community to flag violations, which are reviewed promptly by our moderation team.
2. Child Protection: BIGO Live enforces strict age restrictions, requiring users to be at least 18 years old. We also have a zero-tolerance policy for any form of exploitation or harmful content involving children. Any reported violations are thoroughly investigated, and appropriate actions, including account suspension or banning, are taken.
3. Your Specific Report: Regarding the mentioned host ID and the situation described, we encourage you to report this directly through the app’s reporting feature or contact our support team with detailed information. This will allow us to investigate and take immediate action against any violations of our community guidelines.
We are committed to creating a safe and enjoyable environment for all users and continuously enhancing our policies and systems to address any issues effectively. If you have further concerns or need assistance, please don’t hesitate to reach out to us directly.
I was a high ranking host in bigo…
I was a high ranking host in bigo making 500k plus quotas... the admin have stripped hosts of rewards.. the app is riddled with thieves dishonesty fakes and fraud... and admin don't give a crap... I used to love it... but the only way to survive on this app is to become a non feeling money machine monster and crap people over.. no thanks... I'd Rather Not become that kind of person.
December 1, 2024
Unprompted review
Reply from BIGO LIVE
We are sorry to hear about your negative experience on BIGO LIVE. As a platform, we strive to provide a fair and enjoyable environment for all users. If you believe there are issues with rewards, fraud, or other concerns, we encourage you to provide detailed feedback.
Please send an email to feedback@bigo.tv with all relevant details so our team can investigate and address your concerns appropriately. Your feedback is valuable in helping us improve the platform.
DO NOT WASTE YOUR TIME
I’ve emailed bigo a numerous amount of times of the harassment I’ve received from a host. I wanted to kill myself and was being told to do so from said host behind fake accounts. I’ve gotten spam reported for the entire time I’ve been on bigo. I’ve sent in videos of this person riding around a friends house of mine showing her apartment. I also had this person contact people from my real life and harass them and sent bigo the proof. In the middle of me about to invest 20-50k Im given two different reasons why I randomly got banned. Cannot wait for me to file this lawsuit. I’ve been up all night looking for lawyers.. I advise you people to do the same. Stop complaining start suing. Also I will be using these review to show how bigo does not care when it comes to people’s mental health, bullying and harassment on the app.
January 25, 2025
Unprompted review
Reply from BIGO LIVE
We are deeply sorry to hear about your distressing experience on BIGO LIVE. Harassment and bullying are strictly against our platform's policies, and we take such matters very seriously. We understand how upsetting this situation must be for you.
To address this issue, please ensure that you have reported the abusive behavior through the in-app reporting system and provided all relevant evidence. Additionally, we strongly encourage you to email feedback@bigo.tv with a detailed account of the incidents, including any supporting documentation or videos, so our team can investigate thoroughly.
Thank you for bringing this to our attention, and we are committed to working towards a safer and more positive environment for all users on BIGO LIVE.
My BIGO live account age problem.
January 12, 2025
Unprompted review
Reply from BIGO LIVE
BIGO LIVE has strict age requirements for user safety. Here are the key points about age restrictions:
The minimum age requirement for BIGO LIVE is 18 years old.
If your jurisdiction requires a higher age limit, you must comply with local laws.
The platform uses functionality and security measures to identify users not meeting the age limit.
If you're experiencing age-related issues with your account, you have two options:
1. If you meet the age requirements but are facing technical difficulties, please email the details to feedback@bigo.tv
2. If you are under 18 years old, you should not use the platform.
Important Note
Creating false age information or attempting to circumvent age verification systems violates BIGO LIVE's Terms of Service. The platform takes these violations seriously to maintain a safe environment for all users.
Very nasty
Very nasty, disgusting behaviors. I’ve reported and email over 1000 times nothing done. From bullying to pornography. I’ve sent videos still nothing done. I’m tired of recording and emailing them getting no where i will start taking up other steps.
January 10, 2025
Unprompted review
Reply from BIGO LIVE
We take all reports of inappropriate content very seriously. For the issues you've described regarding bullying and inappropriate content, here are the immediate actions you can take:
Immediate Actions
Report During Livestream: Tap the user's profile > Click the "..." menu icon > Select "Report" and choose the violation type
Block the User: This will prevent them from interacting with you or viewing your broadcasts
Escalate Your Concerns
Since you've already submitted multiple reports, you can escalate this by:
Emailing feedback@bigo.tv with:
Your BIGO ID
Specific details of incidents
Screenshots/recordings as evidence
Contacting your regional customer service team for direct support
Bigo is mind and soul destroying...
I used Bigo for 2yrs - At first it was fun but then it became so addictive that it effected my mental health and even work/personal life. I'd be up all night talking to people who didn't even share the same lifestyle and views as me, the kind of people who'd be up all night, asleep all day and claim benefits! I became someone I never wanted to be and wouldn't have even spoken to in real life. Sometimes I'd be running in 1hrs or no sleep at all. The app is full of trolls, fake accounts, swearing/cursing, exposing inncoent children/family/people,non intellectual conversation, hate, crime, underage kids, pedophiles, sex, drink, alcohol, sex offenders etc.. Every friend I thought I'd made turned out to be fake, I've done nothing but waste my time and energy defending my innocence and even ended up drinking so much staying up all night to fight back - I finally deleted the app and chose peace instead .. I haven't felt more better in a long time and look forward to living and being calm again.. Good riddance
January 9, 2025
Unprompted review
Reply from BIGO LIVE
I'm sorry to hear about your negative experience with Bigo Live. We take user safety and well-being seriously and have implemented measures to address inappropriate content and behavior. These include real-time moderation, user reporting systems, and privacy settings to help users manage their interactions.
If you encounter any inappropriate content or behavior, please report it directly within the app or contact us at feedback@bigo.tv.
Highly Untrustworthy App – Scammy Practices & Privacy Concerns
I’ve been using BIGO Live for over three years, and my experience has been nothing short of disappointing. The app is riddled with scammers and fraudulent activity, and the management shows zero transparency or accountability in addressing these issues. Despite repeatedly reporting scams, my complaints were ignored, and no action was taken.
The platform is filled with users looking to exploit others, and there seems to be no real effort from the company to ensure user safety or combat the rampant scams. In addition, there are serious concerns about privacy – the app collects an alarming amount of personal information, and it's unclear how that data is used or protected.
What's worse, BIGO Live has been known to manipulate user engagement and payments, leaving many people, including myself, out of pocket. I've lost thousands of dollars through their deceptive practices.
For a platform that claims to be about "live interaction," BIGO Live is a complete disaster when it comes to user security, transparency, and fairness. I strongly advise against using this app, as it is not only a scammy environment but also puts your personal data at risk. Avoid at all costs.
December 25, 2024
Unprompted review
Reply from BIGO LIVE
I'm sorry to hear about your negative experience with Bigo Live. We take user safety and privacy seriously and are committed to addressing issues like scams and fraudulent activity.
To enhance user safety, Bigo Live has implemented several measures:
Real-Time Moderation: Our team monitors live broadcasts to detect and remove content that violates community guidelines.
User Reporting System: You can report inappropriate behavior or content directly within the app. Our moderators review all reports to take appropriate action.
Privacy Settings: Users can adjust their privacy settings to control who can view their broadcasts and interact with them.
If you have encountered specific instances of scams or fraudulent activity, please report them through the app's reporting feature or contact us directly at feedback@bigo.tv. Providing detailed information will help us investigate and take appropriate action.
We continuously strive to improve our platform's security and user experience. Your feedback is valuable in helping us achieve this goal.
Do Better!!!
Bigo gives me the impression that the bigo app doesn’t have human H.R. which leaves room for many errors when handling the Judgment of users accounts. My account has been repeatedly attacked by bigo and/or users. Each negative encounter i have had with bigo resulted to me being cleared. i literally have to screenshot everything to have proof that they constantly are hurting not only my page but my businesses. i don't understand why they give the option to extract a video from links if the process is never successful. i had to fight to get a ten year ban off of my page. i post many of my affiliate links which seems like they have a problem with. Bigo has been giving me a hard time for at least a year now.
December 18, 2024
Unprompted review
Reply from BIGO LIVE
I'm sorry to hear about the difficulties you've encountered on Bigo Live. We strive to ensure a fair and transparent environment for all users. To address your concerns:
Account Restrictions and Appeals: If you believe your account was unfairly restricted, you can appeal through the app. Log out and re-login to access the Self-Unbanning Service page, fill in the required information, and submit your application. Our team will review it within three working days.
Affiliate Links: Bigo Live has specific policies regarding the sharing of external links. It's advisable to review our community guidelines to ensure compliance when posting affiliate links.
Content Extraction Issues: If you're experiencing technical difficulties with video extraction or other features, please provide detailed information to our support team at feedback@bigo.tv. This will assist us in resolving the issue promptly.
We value your feedback and are committed to improving your experience on Bigo Live. Please don't hesitate to reach out with any further concerns or suggestions.
Extortionists and Scam artists
Extortionists and Scam artists. Promotes drug use and self harm. Really sick stuff happenes on bigo
December 17, 2024
Unprompted review
Reply from BIGO LIVE
We take reports of extortion, scams, drug use, and self-harm on Bigo Live very seriously. To maintain a safe environment, please report any such content directly through the app. Tap on the offending user's profile, select "Report," and provide details. Our moderation team will investigate promptly. For further assistance, contact us at feedback@bigo.tv.
I got BIGO banned because I am allowed…
I got BIGO banned because I am allowed to have my podcast cover up and they did not allow me so I reported it to apple developer I showed them my copyright claim I play great songs
December 10, 2024
Unprompted review
Don't pay for more dumb entertainment
Don't pay for more dumb entertainment. No diamond either. I've tried three times. I can do an Audio podcast. But no friends. Just 100-200 people hearing me. No calls or friends. My podcast is me doing Tarot and Oracle cards. Talking about life. Fake people sometimes.
October 15, 2024
Unprompted review
They are sick people who parade…
They are sick people who parade deformed children making them perform and beg for money!!! They extort and are racially motivated! The abuse I suffered from this app is real!! Expect lawsuit soon!!!
November 11, 2024
Unprompted review
Reply from BIGO LIVE
We are deeply concerned about your report of child exploitation and racial abuse on Bigo Live. Such behavior is strictly against our community guidelines, and we are committed to maintaining a safe environment for all users. Please report any such incidents directly through the app by tapping on the user's profile, selecting "Report," and providing detailed information. Our moderation team will investigate promptly. For further assistance, contact us at feedback@bigo.tv.
BIGO Live is entertainment for low goal…
BIGO Live is entertainment for low goal people. It has too many fake profiles, content filled with cursing, hate baiting and sexual exploitation. A lot of scams. Be careful on this app.
October 24, 2024
Unprompted review
Reply from BIGO LIVE
We acknowledge your concerns about fake profiles, inappropriate content, and scams on Bigo Live. To address these issues, please report any violations directly through the app by tapping on the user's profile, selecting "Report," and providing details. Our moderation team will investigate promptly. For further assistance, contact us at feedback@bigo.tv.
Bigo rules ? pay more !!! then no rules
Bigo is unable to follow the own rules because of the offer to pay more and then you can act like there were no rules ... You get a mystery status or you can not be banned for any violencing of any written policy for " normal streamers" - so the agency admin get more rights to set free banned members or get no ban for violencing the rule they " teach " to newbies.
October 27, 2024
Unprompted review
Reply from BIGO LIVE
We understand your concerns about the enforcement of our community guidelines. At Bigo Live, we are committed to applying our rules fairly to all users, regardless of their status or affiliation. If you encounter any violations or have specific concerns, please report them directly through the app or contact us at feedback@bigo.tv. Our team will investigate and take appropriate action to maintain a safe and equitable environment for everyone.
BIGO live is awesome
BIGO live is awesome, you can learn many different talents
October 16, 2024
Unprompted review
Malik brand vk_app_6773865
October 7, 2024
Unprompted review
Don't buy a diamond
Beginning. Followers. Some real, others fake. I've podcasted here by Audio. Doing Tarot and Oracle card reading. People hear me. At the end, hundred heard me. No new friends. None Following. Which is okay. If thinking wise, this App, goes to scammers. The Bigo company. Check this out. London's Bigo, 47-49% is better than U.S. Try not to buy a gem here.
May 20, 2024
Unprompted review
Reply from BIGO LIVE
Thank you for sharing your experience on Bigo Live. It's great to hear that you've been podcasting and offering Tarot and Oracle card readings. Building a following can take time, and it's normal to encounter both genuine and less authentic interactions online.
Regarding your concerns about potential scams on the platform, it's important to stay vigilant. Be cautious of users who make unsolicited offers or requests, especially if they involve sharing personal information or financial transactions.
If you have specific concerns or encounter suspicious activity, please report it to our support team at feedback@bigo.tv. Providing detailed information will help us address the issue promptly.
As for purchasing gems or diamonds, always use official channels within the app to ensure secure transactions. Avoid third-party sellers, as they may not be trustworthy and could lead to issues with your account.
If you have further questions or need assistance, feel free to reach out.
Bigo is a grooming site for girls
Bigo used to be a nice place to chat and make friends. Girls and guys friended and interacted a lot. Then Bigo became a grooming site. The started monetizing the app that appealed mostly to girls. The girls now only respond to those that invest money in them. No more answering messages and ghosting all the fans as long as they are making money just by sitting in nighties and teasing. No incentive to meet anyone. So now the girls get used to teasing no nips, over managed by admin, so the girls get used to teasing. Then they think about chaterbate type sites because it operates the same way with making money and they are still at home online. Not a far jump forward they think about dancing in a bar for money, and some even bar fine out, and finally a few will go into the AV industry of some sort. Bigo is a gateway to guys losing money for nothing now. Girls are just greed based honey pots and many are underaged and lied about their birthday. The old Bigo was much better over all. Also, many if not most of the messaging is not with the girl at all. It is with an AI bot that can not do anything but repeat the same responses over and over. None of them will go to the local chat app because the program will not let the computer generated girl move to it. Out of the 100 plus followers, only one has been real and moved to chat on FB. The local apps are LINE, Whatsapp, KIK, and are used by nearly everyone. They bot will say lets go to one and then say, "Maybe tomorrow. Lets chat here a while." or "My mic does not work, my camera does not work, etc..." No girl in the history of social media will tolerate a broken phone. these are not real girls. Alway, use the words sweetie, and babe. Normal girls do not do that. Do not waste your time here.
September 12, 2024
Unprompted review
Reply from BIGO LIVE
We understand your concerns regarding recent changes on Bigo Live. Our platform is committed to providing a safe and engaging environment for all users. To address specific issues:
1. Monetization and User Interaction:Bigo Live allows content creators to earn income through virtual gifts and other features. While this enables creators to be rewarded for their content, we encourage authentic interactions among all users.
2. Content Moderation and Safety Measures: We have strict policies against inappropriate content, including nudity and underage broadcasting. Our AI-driven moderation tools and dedicated team work continuously to detect and remove such content. Users must be 18 years or older to use Bigo Live, and any attempts to falsify age are strictly prohibited.
3. Authenticity of User Interactions: We strive to ensure genuine interactions on our platform. If you encounter suspicious behavior or suspect the use of AI bots, please report it immediately. Our team will investigate and take appropriate action.
4. Reporting and Support: If you come across any content or behavior that violates our community guidelines, please report it through the app or contact us at us-safety@bigo.tv. Our team is dedicated to addressing these issues promptly to maintain a positive user experience.
Your feedback is valuable to us. If you have further concerns or suggestions, please reach out to us at feedback@bigo.tv.
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