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Awful!!!!! Stay away from this company, ordered a dress and they sent me one that looked nothing like it! I sent it back and never received a refund and they just ignored my messages!
Stay away!!!!! Such poor service!
I have never been so disgusted by a company in my life. On 15th June 2020, i placed an order which totalled up to £18. After paying directly through bank transfer, they stated they would give me my order information that evening. As we were experiencing a pandemic, i was very patient as i knew they would be struggling so i gave it a couple of days until i messaged them regarding my tracking details. By July 1st i had asked four times (June 24th, June 26th, June 29th) about my tracking info to which they replied they would give it to me by the end of the day. By July 9th my order still had not arrived therefore i just asked for a refund to which their reply was 'why? has it not arrived yet? Send me your postcode so i can check and if not i will issue a refund'. They have not got back to me since. On 17th July i had asked for a refund again. I asked again on the 27th July, 31st July and this evening (20th August). The account is active as they are still uploading Instagram stories and pictures. Its a shame that people fund small businesses (especially during a pandemic where everyone is struggling for money) just to get ignored and practically have money stole from them. I am absolutely disgusted they should be ashamed as well as embarrassed.
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