BillGenie.ie Reviews 

321
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Consultant
  4. Electric Utility Company
  5. Green Energy Supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(321)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service.

James and the BillGenie crew make the process of switching utility bills so easy. They do the hard work and compare all the relevant utility companies. The process couldn’t be easier and they remind you when your contract is coming to an end the following year which is even more important. Thanks

May 20, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Tony,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the process to be easy yet again. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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Rated 5 out of 5 stars

Had a really positive experience with James...

Had a really positive experience with James at billgenie.ie. He spent time researching the best electricity provider for our home and solar panel setup and ended up finding us a much cheaper plan. He explained everything clearly, answered all our questions, and made the whole process very straightforward.
It was great dealing with someone so helpful and genuine. Would happily recommend James and BillGenie.ie to anyone looking to save money on their electricity bills.

May 20, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Danny,

Thank you so much for the lovely 5* Review.

We are delighted to hear that everything was explained clearly and that the process was straight forward. It was our pleasure to review options for you and we are chuffed to hear that you are happy with the results.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Brilliant start to finish service

Brilliant start to finish service

May 18, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Joey,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be brilliant from start to finish.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Efficient and competent

Efficient and competent. Trusted information. Very helpful and friendly. Thank you.

May 14, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Detta,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be efficient, competent, helpful and friendly.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Simple hassle free

Simple hassle free. Great customer service. Highly recommend

May 9, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Kagan,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be simple and hassle free with great customer service.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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Rated 5 out of 5 stars

Christian and his team were excellent…

Christian and his team were excellent to deal with. Very straight forward process and they make everything so easy. Would highly recommend. Also nice saving for us annually.

May 7, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi N/a,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our team excellent to deal with and that you found the process to ne straight forward.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with BillGenie.ie. James and the team made the whole process of setting up electricity very straightforward and stress-free.

They were quick to respond, explained everything clearly, and handled all the setup with the supplier on my behalf. What could have been a hassle was made really simple.

Really professional service and I’d highly recommend them to anyone looking to save money or sort out utilities without the headache.

Thanks again to James and the team

May 5, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Cornac,

Thank you so much for the lovely 5* Review.

We are delighted to hear that our team made the whole process of setting up electricity very straightforward and stress-free. Chuffed to hear that we were quick to respond, explained everything clearly and that you found the service professional.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent seamless service

Excellent seamless service

April 29, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Adrian,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be excellent and efficient.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Highly recommend

I contacted them and within 12 hours they had reviewed my electricity bill and set me up with a new supplier saving me almost 200E. Very friendly, patient, helpful staff. Highly recommend. Thank you

April 15, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Siobhan,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you are happy with our speedy service and that you found our staff to be friendly, patient and helpful.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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Rated 5 out of 5 stars

Brilliant service

Bill Genie offers such an efficient service I would highly recommend them

April 9, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mairead,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you are happy with the deal that we got for you again this year. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie cuts out all the hassle of…

BillGenie cuts out all the hassle of renewals. So glad I found them

April 11, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Carla,

Thank you so much for the lovely 5* Review.

We are delighted to hear that we took the hassle out of your renewals and we are very glad that you found us too!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars
BillGenie.ie logo

Reply from BillGenie.ie

Hi Lorraine,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you you are happy with the deal that we got for you again this year. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great Service

James is very helpful and finds me a good deal each year on my utility bill which is hassle free for me!

April 4, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Angela,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you you are happy with the deal that we got you again this year and that we saved you hassle again.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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Rated 5 out of 5 stars

Leave it to the Expert.

Just left it all to James at Billgenie who did all the work for me. It completely removes the hassle of comparing rates and offerings - I let the Experts decide. Delighted with the service and personal yet professional attention.

April 4, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Tom,

Thank you so much for the lovely 5* Review.

We were delighted to work with you again this year and we really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I have been dealing with Bill Genie a…

I have been dealing with Bill Genie a few years now,
I cannot commend enough.
Just a short chat a few detail and all is sorted for the best deal.

Joe

April 4, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Joseph,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you you are happy with the deal that we got for you again this year. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great to deal with and get you a great…

Great to deal with and get you a great offer year after year cant thank um enough

March 27, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi David,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you are happy with the offer that we got for you again this year. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Customer Service

very quick turnaround , always got back to me with an update within a matter of hours. excellent customer service

March 25, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Darragh,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you find our turnaround quick and our customer service excellent. We appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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Rated 5 out of 5 stars

What a brilliant service

What a brilliant service. BillGenie made the whole process so easy and took all the stress out of comparing providers and trying to figure out the best deal. They were fast, efficient, and handled everything for me. I would highly recommend them.

March 24, 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Róisín,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you find our service brilliant, easy fast an efficient.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic team at bill genie

Fantastic team at bill genie. They are very thorough and quick. Always saving you money 👏👏

March 14, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Kevin,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service thorough and efficient. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Brilliant service

James and his team are absolutely brilliant, they do all the work to get you the best deal. They’ll also keep track of when your contract ends the following year. They’re very friendly and always ready to answer any questions. They take all the hassle out of changing utility provider.

March 9, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Charles,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you find our team brilliant, friendly and ready to answer any questions that you may have. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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