BillGenie.ie Reviews 

321
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Consultant
  4. Electric Utility Company
  5. Green Energy Supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(321)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don’t think Billie genie could…

I don’t think Billie genie could improve on my previous suppliers price but they did, they only requested a few documents and came back with a great rate.
Great service and highly recommend

February 18, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Matthew,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service great and that you are happy with the pricing that we got for you.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Advertisement
Rated 5 out of 5 stars

A great service

A great service. All the work done for you. Thanks BillGenie.

February 13, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Diarmuid,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service great.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

A1 to deal with

A1 to deal with. Fast and efficient service. Would highly recommend.

February 13, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi John,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service fast and efficient and that we were A1 to deal with!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service.

Excellent service.. Been with James and the team for last 3 year and great savings every year👍 keep up the good work...

February 11, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Donal,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service excellent and we appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Easy peasy!

Very happy with my dealings with Billgenie, they kept in contact throughout the switching process and organised everything for me. Painless!

February 11, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mary,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service easy peasy and the switching process painless- just the way that we would like it to be!!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Advertisement
Rated 5 out of 5 stars

Excellent Service

The BillGenie team are a pleasure to deal with. From start to finish they took the hassle out of switching my energy provider and saved us money in the process.
It’s as simple as uploading your utility bill and the excellent team do the rest.
Very professional, efficient and friendly.
Would highly recommend BillGenie to get the best offer on your utility bills.
Look forward to dealing with you again next year.

February 8, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Trish,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service simple, professional, efficient and friendly.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I am really happy and i really…

I am really happy and i really appreciate the work they did for me, thanks for the person and employees that helped me find the perfect package for me. I highly recommend this company to people that want to get a great deal with very helpful staff !

February 3, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Iryna,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you appreciate the work that we did for you in finding the perfect package to suit your needs.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Incredible business

Incredible business; FREE and clear excellent advice, in under an hour, they had given me exactly what information I needed, directing me to a much cheaper option for electricity supply. And better again, they organised all the paperwork to change supplier! In these tricky times, this is an incredible, people-centric facility, especially for older citizens.

January 24, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Sally,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our advice clear and excellent. The electricity market is a minefield and it is our pleasure to help people (young and old) to navigate it and find the best tariffs to suit their needs.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie are top class

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficiency. If you need further advice, the team are extremely helpful and friendly. Highly recommend!
Thank you James and Ishka for significantly reducing our energy bills once again.
Until next year..

January 29, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mary,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service top class, quick, helpful, friendly, professional and efficient!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Advertisement
Rated 5 out of 5 stars

Very easy and efficient service

February 4, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Conor,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service easy and efficient.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Couldn't recommend BillGenie.ie enough

Couldn't recommend BillGenie.ie enough! James is extremely helpful and efficient

February 3, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Fiachra,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service extremely helpful and efficient.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Very helpful!

BillGenie came highly recommended by a family member. The service was friendly, prompt and very helpful. Really honest advice on our best options, couldn't ask for better! Thank you!

February 3, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Francess,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service friendly, prompt, honest and helpful.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Very easy to switch

Very easy to switch. Fast and efficient!

January 30, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mr,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service easy, fast and efficient.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Advertisement
Rated 5 out of 5 stars

Good Advice

We got excellent advice from BillGenie & we would definitely recommend them to anyone who is trying to figure out which service is the best value.

January 28, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi MK,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you are happy with our advice.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Super efficient with results

This is my second year using BillGenie and I would highly recommend them. They are extremely efficient in finding me the best service provider for my needs and doing any necessary switchovers. It's been a pleasure using their service.

January 28, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Kevin,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you find our service extremely efficient and a pleasure to use!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Very helpful service

Very helpful service. Straightforward to deal with.

January 27, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Jerryshine,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service helpful and straightforward.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great communication quick and…

Great communication quick and sufficient.

January 26, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Aileen,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our communication great and the service quick and efficient.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Advertisement
Rated 5 out of 5 stars

It was so easy and quick

It was so easy and quick! All we did was give them a previous bill and the utilities we had. They did the rest. Showed us the savings and job done!

January 26, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mark,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the whole process quick and easy, just the way that we like it to be!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic service

Fantastic service. We were apprehensive beforehand about what was involved but it was so easy and saved us approx 600e per year. Thank you so much!

January 5, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Leanne,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you gave us a go even though you were apprehensive and that you found the process to be easy with a saving of €600.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I would highly recommend billgenie

I would highly recommend billgenie
They go out of their way to get you the best deal, they do all the work if getting you signed up and are very helpful and friendly and most importantly there service is free if charge so don't hesitate to contact billgenie

January 22, 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Chantelle,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the service helpful, friendly and free!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look