Great experience so far. Horror reviews of rental car places have not occured when via this web page. Either coincidence, or the rental companies do not want to treat clients via this web page badly.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The time you need to book depends on how deep you want to dive into the contractual fine print, which still contains some important information that are not provided in the summary. During the time I... See more
Company replied
Delightfully flexible and informative website. Brilliantly done! Note: Not sure why, but our success in finding what we wanted varied up and down for a few days, so next time I would not start late... See more
Company replied
I was in touch with one of your very helpful and kind staff yesterday by phone. Unfortunately I could not rent the car as I only realized at the sixt office that my credit card was expired and my visa... See more
Company details
Written by the company
billiger-mietwagen.de ist das führende Preisvergleichs-Portal für Mietwagen in Deutschland. Im Jahr 2003 haben wir billiger-mietwagen.de als ersten Mietwagen-Preisvergleich auf den Markt gebracht und sind bis heute marktführend in Deutschland. Wir arbeiten laufend daran, unser Leihwagen Vergleichsportal immer weiter zu optimieren, um unseren Kunden und Kundinnen den Weg zum perfekten Mietwagen so einfach wie möglich zu machen. Bei billiger-mietwagen.de finden Sie den besten Mietwagen zum besten Preis – flexibel, transparent und schnell.
Contact info
Holzmarkt 2a, 50676, Köln, Germany
- 0221 567 999 11
- www.billiger-mietwagen.de
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a good experience with company…
Had a good experience with company „Budget“ at the airport in Marseille. Got an upgrade to drive a Cupra Formentor- without any additional costs. Nice support from Imen, the contact person from Budget.
The only negative thing I can say is, that some scratches on the car and spilling marks inside the car were not documented. I was a bit unsure if this is something they would charge for after returning the car, without me being the person who did it during the 1-day-trip.
Overall, the service was quick and easy as well as the pickup and return of the car.
May use AI-assist with repliesRead more
If I could give a zero star review i…
If I could give a zero star review i would. Paid for a hire car, arrived at our destination in the UK ( from Germany) but we're unable to actually get a car due to details that this company didn't tell us. Shameful operation. Made a visit to visit my ill father fat more stressful than it needed to be. I would never use this company. Hire directly is my advice. We asked for information to get a refund, it never arrived. Shockingly bad company. Disgusting.

Reply from billiger-mietwagen.de
Everything fine
Complete scam going through…
Complete scam going through Billiger-Mietwagen. Was rejected at front desk for not having braille numbering on my card. This is nowhere in writing and was not mentioned prior to arrival. The car rental company referred us back to Billiger-Mietwagen. They have not engaged in responding to my emails and have kept the money paid for the car. What a joke! Left in a foreign country with no access to a car. Scam written all over it. Use a different broker.

Reply from billiger-mietwagen.de
I have sent you an email and I didn’t…
I have sent you an email and I didn’t receive an answer, so I am a bit disappointed. And I would prefer if you have also an english website.
But I like your website, it is clear and easy to use.

Reply from billiger-mietwagen.de
Best platform for car rentals
Have been using this platform for all my rentals for about 15 years. The money I have saved is signifcant. Never had a bad experience. On two occasions I had to go out of pocket for two small scratches, but got full refund without any questions asked through insurance arranged by Billiger Mietwagen. Highly recommended.
Full day charged for an hour delay
Everything worked really well, but I was negatively surprised when I received the invoice and noticed that an extra day had been charged. The invoice indicates that the car was collected at 14:42 on 23/12/2024, but this is actually the time when the process started, which for some reason took around 15-20 minutes. By the time I reached the car it was already past three o'clock. I returned the car at 16:01 on 30/12/2024 and would have expected this extra hour not to be counted as a full day.

Reply from billiger-mietwagen.de
Reliability questionable, but willing to help
Even with a 3h delayed flight and provided flight details, I still had to wait 1 more hour to finally get a car. Since they did not have a car available after that hour, I got an nice upgraded car.

Reply from billiger-mietwagen.de
The desk registration should be faster
The desk registration should be faster. The waiting time is too long. While you already gave all your data by the booking, it's still necessary to recheck all by the desk.
Car return is easy, when you have a full insurance. I had a bad experience when i did not have. The guy inspecting the car was trying to find invisible demage.
All went well
No issues with either Billiger Mietwagen or Budget - fast, uncomplicated, smooth.
I did not receive the car I…
I did not receive the car I reserved/paid for in advance at the FMO/Munster airport. SIXT was the car agency and their office was closed and calling the telephone numbers were not helpful--everybody just said someone should be there and we don't know why, but did not offer any practical help in getting the car. I paid for nothing. A message left to BSP Auto afterwards for cancellation/refund went unanswered.

Reply from billiger-mietwagen.de
No one feels responsible
I booked a full insurance package that explicitly read "no deductibles" in case of damage to the car. Well it so happen that there was a little scratch on the car bumper, which led the provider to deduce €250 from my deposit as they claimed i wasn't ensured for this case.
Billiger-Mietwagen referred me to the insurer ERGO, who pointed me to the fine print, that revealed that the insurance wouldn't cover damages to the paint.

Reply from billiger-mietwagen.de
Top car rental service at Avis CPT…
Top car rental service at Avis CPT airport. Fast car collection of brand new KIA :) I will come again :)
Super nett und flott
Great experience
Car ordered with Enterprise through this site was a smaller category but this has been compensated by a discount. Tank was not completely full when delivered and awaiting solution of Enterprise still. Everything further great.
My reservation based on rental from Alamo
My reservation based on rental agreement and the amount was €225 and total amount (tax included) was €335.
When I left the car, the authorized person of Alamo said that "everything is perfect, there is no problem". But when I was give back the car, Alamo collected from me €377.
When I realized it, I called the company twice and latest time they said me that we left the car late, so the system could charged the amount.
But I think that we are not more than late half an hour. Also they charged an amount more than agreement daily fee.
Actually I believe that, they should warn me about the situation.

Reply from billiger-mietwagen.de
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







