Bingostars Reviews 143

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers had a great experience with this company. Customers frequently praise the website for its excellent layout, ease of navigation, and wide selection of games, making it a reliable and enjoyable platform. Many people highlight the fast and hassle-free withdrawal process, with winnings often appearing in their bank accounts almost instantly. The customer service is also frequently mentioned as brilliant, with agents being helpful, responsive, and quick to resolve issues. However, some people mentioned occasional inconsistencies with withdrawal timings, where funds were not always received instantly, or experienced issues with accessing the site and games loading slowly. A few other people also felt that customer support could be difficult to reach or unhelpful, and some reported issues with free spins not being credited or winnings disappearing.

What people talk about most

Website

Consumers find the website to be positive, often praising its ease of use, excellent layout, and wide... See more

Payment

People report positive experiences with payment, highlighting fast and instant withdrawal processes.... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the easy-to-use site, excellent... See more

Product

Clients share positive opinions on the product, particularly praising the great selection of games and the... See more

Customer service

Users describe positive interactions with customer service, often highlighting their politeness, helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love this site but the only thing that i can say which is negative is that when you withdraw its never the same timing and its not down to the time of day as ive withdrawn at the same time of day an... See more

Company replied

Rated 4 out of 5 stars

Enjoy using bingo stars Win frequently and they have a good range of games often give 100 free spins with small deposits and quick withdrawals thanks

Company replied

Rated 5 out of 5 stars

As you can gather i love your site and i'm so happy that you put my winnings in so quickly and i am one of those people where i tell everyone how good your site is

Company replied

Rated 5 out of 5 stars

Just signed up and very impressed with the selection of games.The layout is excellent the welcome bonus is very good.My first deposit ended up with a withdrawal,and the funds where paid into my bank w... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very bad something not right

Very bad something not right

June 1, 2026
Bingostars logo

Reply from Bingostars

Hi Jaouad,

Thank you for your review, but we're not too sure what this refers to? If you need assistance, please get in touch with our Customer Services.

We are a fully licensed and regulated online casino, that has been in operation for well over 10 years, so we hope that allays any concerns.

The Bingostars Team

Rated 5 out of 5 stars

Brilliant site a bit slow putting your…

Brilliant site a bit slow putting your winnings in my account other was very good

May 12, 2026
Unprompted review
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Reply from Bingostars

Hi Jane,

Thank you for your review. I'm so glad to hear that you love playing at Bingostars!

We hope to see you again soon.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Excellent all round experience

Excellent all round experience

May 10, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Mark,

Thank you for your review. I'm so glad to hear that you love playing at Bingostars!

We hope to see you again soon.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Love this site.

May 2, 2026
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Reply from Bingostars

Hi Max,

Thank you for your review. I'm so glad to hear that you love playing at Bingostars!

We hope to see you again soon.

Best wishes,
Bingostars

Rated 1 out of 5 stars

Awful site

Awful site
Customer service are like robots

And there replies are robots too 😂

May 2, 2026
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Reply from Bingostars

Hi David,

Thank you for your review. I'm sorry to hear that your experience with our Customer Support wasn't to our standard. We strive to provide the best experience possible, so I can only apologise that this wasn't the case on this occasion.

Best wishes,
Bingostars

Rated 5 out of 5 stars

As you can gather i love your site and…

As you can gather i love your site and i'm so happy that you put my winnings in so quickly and i am one of those people where i tell everyone how good your site is

May 2, 2026
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Reply from Bingostars

Hi Mary,

Thank you for your review, this is great to hear! We're thrilled that you're recommending us to your friends, too!

Best wishes,
Bingostars

Rated 1 out of 5 stars

Spent thousands and won a little back .

Spent thousands and won a little back .
Don't think this site has winners ??
Needs to be investigated by regulation Authorities .

April 25, 2026
Bingostars logo

Reply from Bingostars

Hi Beverley,

Thank you for your review. I'm really sorry to hear that you've not had the Bingostars experience you were hoping for.

Please be assured that we are fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@bingostars.co.uk. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Good site reliable and very fast…

Good site reliable and very fast withdrawal with no issues at all

April 25, 2026
Bingostars logo

Reply from Bingostars

Hi,

Thank you for your review. We're loving that you love Bingostars as much as we do!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Generous welcome offer without wagering restrictions. Fast withdrawals.

I registered yesterday after being encouraged by their attractive welcome offer. I was filled with confidence straight away, AMAZINGLY, this welcome offer is straightforward and honest. There weren't any unreasonable wagering restrictions attached to it and all winnings from the free spins are credited into your cash balance.

On top of that, my first withdrawal was processed instantly.

April 25, 2026
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Reply from Bingostars

Hi Gareth,

Thank you for your review. This is so lovely to read and I'm so glad you've had the ultimate Bingostars experience!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Great games

Great games, consistent and keeps you playing

April 24, 2026
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Reply from Bingostars

Hi Kerrie,

Thank you for your review. It's great that you're loving Bingostars!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Just signed up and very impressed with…

Just signed up and very impressed with the selection of games.The layout is excellent the welcome bonus is very good.My first deposit ended up with a withdrawal,and the funds where paid into my bank within 5 minutes.

April 23, 2026
Bingostars logo

Reply from Bingostars

Hi Demetrius,

Thank you for your review. We're so glad you're enjoying playing with us!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Good casino games

Good casino games

April 23, 2026
Bingostars logo

Reply from Bingostars

Hi Lorain,

Thank you for your review. We add new casino games to our site every week so make sure you check out our NEW tab for the latest releases!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Instant withdrawals

Not as many slot games or live dealer games but I suppose that’s to be expected as it’s a bingo site, but other than that I signed up and depos£10 and got 100 free spins with no wagering and I hit the bonus 5 times in this 100 spins and ended up withdrawing £48 plus my initial £10 deposit, and when I withdrew my winning it was back in my bank account instantly, so yes I would recommend bingo stars to other people

April 22, 2026
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Reply from Bingostars

Hi Greg,

Thank you for your review. We have over 1,000 casino games and a wide variety of live casino options at Bingostars, so make sure you check out the NEW and POPULAR tabs on site for the newest and best casino games!

Congratulations on your free spins winnings!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Easy to use site

Easy to use site, with so much choice

April 18, 2026
Bingostars logo

Reply from Bingostars

Hi Jane,

Thank you for your review. We love that you're loving Bingostars!

Best wishes,
Bingostars

Rated 2 out of 5 stars

I can’t say I am enjoying it at the…

I can’t say I am enjoying it at the moment as wins are rare, I have withdrawn a small amount, which was in my account almost instantly so that was good. Doesn’t seem to load all games

April 18, 2026
Bingostars logo

Reply from Bingostars

Hi,

Thank you for your review. I'm sorry to hear that you're not enjoying our site as much as you hoped. Outcomes of our games are determined by a Random Number Generator (RNG), and the Return to Player (RTP) percentage is independently verified before the game is added to our site. I do hope you have a nice win soon :)

Could you please email customer support at support@bingostars.co.uk with some examples of the games you've not been able to load and we can get our technical team to take a look.

Best wishes,
Bingostars

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