I’ve been a loyal customer of Bio-Synergy for over 15 years, and experiences like this are exactly why I keep coming back. I placed an order on Thursday for the After Dark protein, and it arriv... See more
Company replied
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31/3 Update: After much complaining they finally got the order to me a couple of days later Amazingly incompetent. Ordered a supplement and got info on tracking. Expected delivery on the 17th the... See more
Company replied
I've used Bio Synergy products for over 20 years. They are transparent with ingredients you can trust (WADA approved). they deliver rapidly, their protein is high quality and tastes / mixes great. P... See more
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Excellent products, have tried a range of pre, during and post workout products to date and have been impressed with them all. Shakes are light and refreshing, not heavy or sickly. Flavours are gr... See more
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Company details
Written by the company
Want to get the most out of your training? Then choose our award winning sports nutrition to support your goals and #MakeIthappen, whether you are looking for protein, pre-workouts, DNA & Epigenetics home test kits or vegan supplements we have it all.
Contact info
Bio-Synergy, 469 Finchley Road, NW3 6HS, London, United Kingdom
- +442075692528
- makeithappen@bio-synergy.co.uk
- www.bio-synergy.uk
4.1
Great
195 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Always a pleasure to deal with Daniel…
Always a pleasure to deal with Daniel and the team. Great customer service and excellent quality products. Highly recommended.
January 28, 2025
Unprompted review
Reply from Bio-Synergy
Thanks Sophie #makeithappen
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Superb product range
Superb product range, easy to use website and incredibly fast postage
January 20, 2025
Reply from Bio-Synergy
Thanks for the review Luke :)
Reply from Bio-Synergy
Thanks for the review :)
Absolute scam of a company.
Absolute scam of a company.
Lost our tests and am still trying to get a refund
November 17, 2024
Unprompted review
Reply from Bio-Synergy
Callum, thanks for the message, I understand that there was a delay with your results, but believe that you have now received them? I also understand that there was a delay with the refund, but that this was made in full?
Reply from Bio-Synergy
Thanks for the review Hazel #makeithappen
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Great supplements and delivered always…
Great supplements and delivered always straight away 👏🏻
August 1, 2024
Unprompted review
Reply from Bio-Synergy
100% thanks #makeithappen
Non existent customer service
They don’t inform you up from just how long things will take to process and their customer service is a joke. Good luck getting any help if you need it.
July 2, 2024
Reply from Bio-Synergy
Sorry to hear that, as we are very much a customer focused brand.
Great products and great service
Great products and great service. A brand you can trust
August 6, 2024
Reply from Bio-Synergy
Carly, many thanks for your support :)
I have shopped with bio-synergy for…
I have shopped with bio-synergy for many years and have always been delighted with their service. If there are any issues they are very efficient at addressing this. Highly recommend for your fitness supplements.
August 13, 2024
Unprompted review
Reply from Bio-Synergy
Hi Stephen, many thanks for sharing :)
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Nothing received and no answers to my emails.
I didn’t receive my order. No card or any attempted delivery on my CCTV. After a week I emailed Bio-synergy to ask where my order was or to supply a tracking reference. I had no reply. I sent a further email after two weeks asking the same. No reply. After three weeks I post a negative review and finally get a reply, saying they will process my refund next week, and tell me I am lucky they haven’t charge me the delivery fee.
July 25, 2024
Reply from Bio-Synergy
Hi Nick, would be grateful if you updated this to 5 star.. DPD attempted delivery then item got sent back to us, you asked for a refund, which we have agreed to in FULL although our normal practice would be, like other brands to deduct shipping costs etc, so like us do the right thing and turn that frown upside down :)
DNA and Epigenetic Test
Amazing and fascinating results, after changing and tweaking all recommendations, I feel amazing!!!
The process was easy and efficient!
Just ordered my wife’s after seeing my improvements.
Order straight away and do not hesitate.
May 10, 2024
Reply from Bio-Synergy
Hi Daniel, many thanks for sharing :)
Honnestly this brand know how to do…
Honnestly this brand know how to do business. Ordered early afternoon, full delivery the next morning! Unreal. All products are ace and safe / wada tested. Their new range of gummies are awesome, transportable caffeine & creatine handy for many sports. Big brand with a small brand vibe and access to the founder for any queries etc. Very loyal customer here!
May 9, 2024
Reply from Bio-Synergy
100% thanks Luke.. great to know we are helping you #makeithappen
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Reply from Bio-Synergy
Graham, many thanks for the review :)
My favourite protein hands down
My favourite protein hands down. It mixes so well and doesn’t go clumpy at all.
My ultimate favourite flavour is the coffee whey hey… it’s soooo good!
New release of creatine gummies which I’m excited to try too!
April 4, 2024
Unprompted review
Reply from Bio-Synergy
Many thanks for taking the time to review and for choosing Bio-Synergy to #makeithappen
Reply from Bio-Synergy
Thanks for the feedback :)
Best protein
Bio-Synergy products and team are amazing. My product was out of stock when I ordered it, so they sent me a little present with a mini tub of protein that I ordered just to tie me over until the big tub became available. Their products are amazing, and the Whey Better protein is by far the best tasting protein I've had.
March 21, 2024
Reply from Bio-Synergy
Thansk for your feedback and delighted we could #makeithappen
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Awesome company
Awesome company, products are on point been using the insanity pre workout and the pure energy supplement.
Playing elite level 7s pure energy has helped keep the energy levels up through the rigorous training.
Delivery was very quick
March 21, 2024
Reply from Bio-Synergy
Jonathan, many thanks #makeithappen
Always great to get in touch and l…
Always great to get in touch and l think every product is great
February 12, 2024
Reply from Bio-Synergy
Thanks, Mark #makeithappen
It’s worth it
There was a wait , that said the the amount of information is crazy and the amount of help from these guys is also insane
January 15, 2024
Reply from Bio-Synergy
Thanks so much :)
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