The Birders Store Reviews 

Wow ! Product ordered on Sat 8th May, and it arrived Mon 10th May, am !
A well packaged and priced item.
100% customer satisfaction.

The Birders Store has been outstanding throughout the hard times we are facing. I purchased a Spotting scope to find out it wasn't matching my expectations. Brian and the team dealt with my refund with much more customer service than expected. Going the extra mile. If your looking to purchase a product in the range then do remember its not just the product, its the customer service that comes with it. The Birder Store is an excellent shop and team

Many thanks

Brilliant service!
I made a purchase on Friday and the delivery arrived the following Monday.
Excellent product, perfect condition, well packaged.
Will definitely use this site again and highly recommend.
Thank you The Birders Store, 5 star service!

Lost lens cap from 8x30 kite Lynx.Phoned up yesterday pm,replacement arrived this morning post free of charge. Excellent customer service.

Only Bought a binocular strap,but took a pair of leicas for a demo .V helpful and knowledge able,as they have been in the past over the phone.Would highly recommend,and use them in the future.

This will be a brief review.
I was looking for a reliable spotting scope.
I stumbled upon this store by chance.
the price was very reasonable, delivery from UK to Croatia fast and reasonable priced.
The product was professionally packaged which is very commendable as it contains sensitive optics.
From the store I got what I want — professional service for my money.
I will definitely be ordering more.

I tried all the big stores to ask specific questions about some Zeiss binoculars where the manufacturers had different specs - some made in Japan, some made in China. I was getting nowhere until I spoke to The Birders Store. It was incredibly refreshing to speak to someone who was not just after a quick and easy sale but was willing to look at stock, check details and actually knew what I was talking about.

I had forgotten what good, specialist service was. Birders store reminded me.

Online purchase - excellent communication throughout, quick dispatch and goods very reasonably priced. Thank you very much. Definitely recommend to anyone.

Another purchase from The Birders Store and once again a brilliant experience. The service they offer means I'll always use them when it comes to binoculars. Price matched without fuss, speedy delivery and great communication. Thank you TBS.

Travelled from London to visit here as there is no shop like this anywhere in the capital. I paid £45 for the train ticket & it was worth every pound. The staff was as helpful in person as he was on the phone. He was happy to let me try many scopes outside the shop, with & without a tripod so I could compare each scope with the binocs I already have. I left there a very happy customer with a brilliant scope. Why can't all shops be like this.

As a total novice when it comes to phone scoping, I rang to find out which adapter would best suit my telescopes. Bev looked after me fantastically, responding quickly to each of my, probably inane, questions.
Brian too became involved in the discussions, in Bev's absence and finally I was recommended an adapter at half the price of the one I had originally intended to buy.

Now that is customer care!