Birthday in a Box Reviews 

7,544
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I was very hesitant ordering from a company I’d never heard of, and prices so incredibly low!!! After reading reviews, I placed my order. My order was delivered on time, good packaging, these cute bab... See more

Rated 4 out of 5 stars

All in all will be purchasing again. The prices are beyond reasonable and after receiving my package the quality is much better than i originally thought it would be. The only thing was i didn’t nece... See more

Rated 5 out of 5 stars

I was a little nervous to order from here after reading some reviews but I took a risk and I am extremely satisfied. I did not order any personalized items or have any reason to deal with customer ser... See more

Rated 4 out of 5 stars

We ordered a lot of Sonic party supplies. The personalized items were amazing!!! The only negative was the envelopes for the invitations - they were coming apart, down the sides, and had to be taped t... See more

Company details

  1. Party Store

Information provided by various external sources

Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!


Contact info

3.9

Great

TrustScore 4 out of 5

8K reviews

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3.9

All reviews

(7,544)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not receive part of my order and…

Did not receive part of my order and I’ve emailed the company 4 times and tried calling 4 times! Phone just hangs up! Customer service note says they respond within 24 hours. Great I’m out the money and the cups which I want!

October 12, 2022
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Rated 3 out of 5 stars

It wasn’t great…

It wasn’t great…
1.) my package said it was shipped, but took a week between label creation and being picked up by UPS. I contacted customer support to see if it hadn’t been sent out yet, or if UPS did pick it up, but hadn’t scanned it. No response. It was still within the estimated timeframe for delivery, but support could have simply replied that it had been picked up by UPS, or not.
2.) I ordered two balloon bouquets, it was 20 balloons. The ribbon that was sent with them was unraveled and tangled up in a huge wadded mess.

I’m not thrilled, and think I will just stick with one of the other wholesale party supply sites in the future.

October 20, 2022
Rated 5 out of 5 stars

I was very hesitant ordering from a…

I was very hesitant ordering from a company I’d never heard of, and prices so incredibly low!!! After reading reviews, I placed my order. My order was delivered on time, good packaging, these cute baby shower plates were out of stock several websites I’d checked! Very happy; will order from your company again!

October 19, 2022
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Rated 1 out of 5 stars

Half my order didn't arrive and no one…

Half my order didn't arrive and no one responded to my email regarding the matter. There is no customer service # to call. This is not how this company used to operate. I will not be using their site again for party supplies. The prices are unmatched but the headache and uncertainty of products arriving on time is not worth the good deal.

October 24, 2022
Rated 1 out of 5 stars

I ordered hunting birthday supplies on…

I ordered hunting birthday supplies on 10/2/22. Said it was out for delivery on 10/6/22. I still haven't got my delivery and my daughter's birthday party is tomorrow. Thanks for the disappoint. Will not order from you again! 😡

October 2, 2022
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Rated 2 out of 5 stars

Order was not correct

I received my order fairly quick! BUT did not receive what I actually ordered. I tried reaching out to the company via email with no response. I ordered sonic plates and received sonic cups.

October 8, 2022
Rated 5 out of 5 stars

Fast delivery and fair price

This might sound like a bot review, but it isn't! My order arrived much sooner than expected and I feel that the price was very good for the amount and quality of the product.

October 12, 2022
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