I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... See more
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British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... See more
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... See more
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... See more
Company details
- Boiler and Heating Service
- Drainage Service
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.
Contact info
14 Heathcote Drive, LE12 7ND, Loughborough, United Kingdom
- 0116 4976898
- enquiries@bkplumb.com
- www.bkplumb.com
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Really quick and efficient
Really quick and efficient. excellent service from Ben and the staff in the office. Would Reccomend
Highly Recommend
I know little about plumbing/heating systems and was therefore skeptical of anyone coming round and giving me a quote. Ben came to evaluate my system, very open as to what was needed, never put any pressure on me to commit, came back with a reasonable quote.
The team that came to install the system completed on the scheduled time, very open to talking through what they were doing, walked me through what to expect. They left no mess, continually cleaned up after themselves, and the problems they did experience they were open about them and dealt with them in a timely manner.
Would highly recommend
Job - Remove old heating system, install a new one and relocate the boiler from downstairs to upstairs.
Great service
Great service, went above and beyond to fit my boiler and fix my toilet. Would recommend for any plumbing jobs.
Ben and his team delivered a fantastic…
Ben and his team delivered a fantastic service throughout our renovation. I would definitely recommend his service to family and friends.
Fault was found and the new parts…
Fault was found and the new parts fitted within 10 days to a satisfactory standard .
Excellent service.
A prompt, efficient response to my initial enquiry.
My initial contact was dealt with promptly. An appointment was made and the engineers attended when expected, did the work, cleaned and tidied up and left the room neat and tidy. They were also happy to answer some questions for us which helped us to clarify some future heating needs.
Outstanding
Very reliable, professional, tidy and genuine, a pleasure to have at your premises.
I only wished I had rang sooner!
I rang in the hope of getting someone around to repair our toilet within a week or so and was pleasantly surprised they were able to send someone that very same day. John was friendly and professional and actually had the parts on him and repaired the toilet within an hour! I was pleased with such a quick turnaround and over the moon with having a working toilet again after months of fighting with it. I only wished I had rang sooner!
Easy contact and we received an email…
Easy contact and we received an email confirming with a time and job number.The guys were here within 2hours.Great service
The plumbers that attended were polite…
The plumbers that attended were polite and quietly got on with the job. They were also very tidy, and we barely knew they were here.
Polite and friendly.
Polite and friendly.
Fast work.
Clean and tidy.
Gave me advice.
Will use again.
5 Stars.
Reliable and quick response
Great service
Really pleased with the quick & professional service , from the original quote And installation, everything was smooth and carried out with care and attention . Highly recommend.
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