Blackstone Labs Reviews 

747
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast shipping times, highly effective fitness supplements, and the extremely helpful support team always available for any questions or concerns. People purchasing items note that the online ordering process is very smooth and straightforward, while the products consistently deliver impressive personal fitness results. However, some people mentioned experiencing significant delivery delays, lost packages, or missing items that caused considerable frustration during their overall purchasing journey. However, some customers also noted encountering significant customer support hurdles and unhelpful assistance when trying to resolve these frustrating delivery problems.

What people talk about most

Product

Customers had positive experiences with product, noting that supplements are effective and deliver great... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that shipments arrive quickly and well... See more

Order

Clients share ambiguous opinions on order experiences, reflecting a wide split in customer feedback. While... See more

Quality

People report positive experiences with quality, highlighting that the supplements are effective, superior... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting helpful representatives... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service is awesome, they reach out to let you know they’re available for any questions or concerns. The turnaround time from ordering to receiving is faster than any company I’ve dealt wit... See more

Rated 5 out of 5 stars

I’ve been on the hunt for good supplements for quite some time and the search finally ended when I came across Blackstone Labs recommended to me by Nathan @nathanhigh_fit Nathan is extremely k... See more

Rated 5 out of 5 stars

If you ever run into any issues with products or they find something wrong with a product customer service makes it right within reasonable means. Someone actually responds to emails. You don’t talk t... See more

Rated 5 out of 5 stars

Blackstone Labs has always delivered with not only the best supplements but the best ordering experience! The fast shipping and extras included with orders make it very enjoyable! Every one of their p... See more


Company details

  1. #77 of 169 best companies in Vitamin and Supplements Store

Written by the company

Blackstone Labs makes the most hardcore supplements for gaining mass, building muscle, lean gains, cutting, and getting big.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

747 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(747)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

shipping took a bit

shipping took a bit. product itself did as advertised but only lasts about an hour. also redosing on an empty stomach can make you extremely nauseous.

July 15, 2025
Rated 5 out of 5 stars

Excellence

Great products, excellent customer service, and consistency make Blackstone Labs a sound investment in your health and fitness journeys.

June 12, 2025
Rated 5 out of 5 stars

Best supplement company

Customer service is just as good as their products !
I have been buying protein for years from Blackstone. I am never dissatisfied, best protein on the market. Flavor is AMAZING

June 10, 2025
Rated 3 out of 5 stars

Products were great

Products were great . I live in Canada so I really can’t justify the price it cost me even with the 40% discount it cost me 400 dollars because I was unaware it was going to be another 125 dollars in duties that I had to pay at the post office. So all in all cost me over 400 dollars which is insane for some supplements . But I loved the supplements no issues with them . I worked briefly with Guy Cisternino and he swore by the supplements so I took his word for it .

June 2, 2025
Rated 2 out of 5 stars

Wore the hoodie once…

Wore the hoodie once and noticed a tear in the arm. Surprised the XXL was a bit tight. I have XXL hoodies purchased previously from BlackLabs and the still fit well. Not happy about the tear in the arm.

May 29, 2025
Blackstone Labs logo

Reply from Blackstone Labs

Greetings, we apologize about the defect in the hoodie. Please contact our customer service regarding this issue at cs@blackstonelabs.com.

As for the size, our suppliers source their items from a wide variety of vendors and, while we do our best to ensure letter sizes are similar to prior offerings, sometimes we cannot make them 1:1 due to sourcing constraints. Sizing is also not guaranteed to match the size chart exactly and sometimes can have a tolerance of up to one inch.

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