Blake Hedley Ltd Reviews 74

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Ok so I review my whole experience with shopping not just jacket. The jacket itself is well made and beautiful. Feel , design and fit are great , it does run small as other mentioned but I got the r... See more

Rated 5 out of 5 stars

Fantastic service as always, I did not add the discount code when I ordered, but Sean emailed to say they would honour the code even after I had made my purchase. This is my 3rd item from this top... See more

Rated 5 out of 5 stars

Received my Buckley mk 2 in Bournville and Cream today, exactly 2 weeks from ordering. The jacket is an absolute thing of beauty! It fits like a glove and has the absolute softest, flawless leather... See more

Rated 2 out of 5 stars

Oh well my experience was not satisfactory. On the website, under the jacket I bought It clearly states 100% Italian wool, but When I received the jacket it says: 70% wool 30% polyester!. So I guess I... See more

Company replied

Company details

  1. Outerwear Store

Written by the company

Classic Menswear and Luxury Shearlings


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

74 reviews

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Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always, I did not add the discount code when I ordered, but Sean emailed to say they would honour the code even after I had made my purchase.

This is my 3rd item from this top tier company.
I would definitely recommend.

December 27, 2024
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Rated 4 out of 5 stars

Ok so I review my whole experience with…

Ok so I review my whole experience with shopping not just jacket. The jacket itself is well made and beautiful. Feel , design and fit are great , it does run small as other mentioned but I got the right size . It’s not as thick as some other shearling jackets which is a plus since you normally don’t need that in European environments.

My only concern is about issues with communication. Like old comments and reviews are saying not every email been respond to , and sometimes I had to send the same message twice , through gmail and through website to get response, the thing that you guys have some it issue there is one thing, but the fact that this is not getting fixed( some reviews say the same are over year old) it affects overall experience shopping with you, when after a week you realise your email wasn’t received and you have to send it again. Overall it was great.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Perri is amazing, Blake Hedley jackets rock

Perri was amazing to work with. The first time they sent me my jacket, it didn't fit quite right. They took it back, remade it, and sent another, all at no additional charge. Incredible.

My jackets is beautiful and fits perfectly now. Only small piece of feedback to them would be that the internal seams on the sleeves are a little scratchy on bare skin. But not a big deal.

Thanks BH!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

My oh my ….i love my B15 toffee shearling.

I received my B15 toffee shearling yesterday and it is even better than expected. WOW!! It’s an amazing jacket! The toffee colour in the pics is spot on… in fact it is even richer in colour in the flesh without looking tacky. The leather is absolutely first class. Soft and buttery but not delicate. The quality oozes out of every pore. The black leather is rich, deep and oh so classy. I lengthened the jacket by a centimetre and the length is perfect. It is an exceptionally well made jacket as were my other two purchased over the last two and a half years. I have no doubt these jackets are made by master craftsmen who are passionate about what they do. It shows in the product.
I have received numerous compliments and queries about my previous jackets - the charcoal Buckley and the Black Rebel, each have their own vibe and personality.

Sean, like Perri, has been an amazing ‘jacket mentor’ nothing is too much trouble. All queries and concerns are always promptly addressed and their product knowledge is super impressive.

I ordered the B15 in late November and I didn’t have to wait very long at all to get it to my door.

I highly recommend Blake Hedley. They are the nicest people to deal with and their products are first class. This is my third jacket from them. I would not keep going back to them if I did not feel they were worth the return business.

Please do yourself a a favour and get them to make a jacket for you.

We’re in the Australian summer at the moment and I can't wait for winter to come. As stated before I often say to friends and family during the winter months when everyone is complaining about the cold ‘ What winter’ because I’m as snug as a bug in a rug in my Blake Hedley shearling.

Sincere thanks Blake Hedley. You’re all awesome.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Buckley mk 2 in Bournville/Cream

Received my Buckley mk 2 in Bournville and Cream today, exactly 2 weeks from ordering.
The jacket is an absolute thing of beauty! It fits like a glove and has the absolute softest, flawless leather and a beautiful soft shearling lining.
I must admit I was a little nervous ordering from a small company I hadn't previously heard of, but my faith was rewarded with a jacket of the highest quality. Thank you!

December 10, 2024
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Rated 1 out of 5 stars

Watch out European buyers

Watch out European buyers! You will have to pay 200 euro extra! The site says tax included but apparently it is not correct. The response i got is: we mentioned it multiple times with our sitebuilder, but they still did not fix it...

November 1, 2024
Unprompted review
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Reply from Blake Hedley Ltd

Hey Dominique,

The information states on our website that we do not charge/add the tax to the price for anyone in the EU and it is added at the border.

We could pay the import duties but the price would be 20% higher than what you paid through the website.

Since Brexit there is no easy way to fix this.

Shopify option allows us to select not to include the tax on the prices shown, but as there is no tax on EU website that's why it says tax included as it won't add it at the checkout. Sorry for any confusion and will take your feedback onboard.

i have emailed you about trying to rectify this.

Rated 5 out of 5 stars

Beautiful Product and professional…

Beautiful product and a professional team. I bought the Buckley Black color, and at first glance, I thought the jacket was good. However, upon a second look, I realized that it is truly beautiful. For those who appreciate handcrafted items, the jacket is skillfully made by professionals, giving it an authentic look, especially for a classic jacket like this. The material is good, and the jacket stands out as genuine among the sea of similar faux leather jackets from the same models you see every day. It keeps you very warm. I highly recommend it, as it is not expensive compared to the quality and finishing. I would like to thank the team in charge, Perri and Sean; they are professional and know what they are doing. In the end, the Blake Hedley brand deserves to be more well-known in the market.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great jacket, even BETTER Customer Service

I purchased my jacket in Nov. 2022 and it instantly became one of my favorite jackets to wear. Unfortunately, there was a piece of leather that was faulty in the back, so I reached out and was fortunate enough to get a response from Perri over in the Customer Service department. Long story short, I was able to send the jacket back, it was repaired in an extremely timely manner and before I knew it, the new one was shipped to me.

I didn't realize Customer Service like this still existed and am very thankful for Perri and the Blake Hedley team for making this right.

I am very much looking forward to purchasing my second jacket from them this upcoming Holiday Season.

Thx again, Perri / Blake Hedley team!

Damon

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Their products are legit.

I live in Los Angeles California. I saw a post on IG about Blake Hedley.I checked and I loved their products instantly but, I was skeptical ordering from UK as I had some bad experiences before, so it took me a long time to buy from them.

I finally decide to get what I wanted to but and I’m in love with their products. The shipping was fast. I ordered the Denby full charcoal, the Bomber Bourneville suede, wool baker in light grey, the wide baker black and blue and, the herringbone wool overcoat all at once because I didn’t want to let the opportunity pass by. Perri McGovern was very polite and professional.

I’m really satisfied with their products.

December 20, 2022
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Rated 5 out of 5 stars

The jacket arrived as promised and on…

The jacket arrived as promised and on time, considering I ordered only a few days ago it was quick and can clearly see the quality - craftsmanship that goes into each and every single jacket. Really nice and you clearly have to pay for quality.. hopefully will last for many, many years - good investment.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Top quality jacket and customer service second to none..

I’ve ordered two shearling jackets at the same time, one from a well known brand and one from Blake Hedley just so I could compare and decide which one to keep. Both were nice but the quality of “The Nelson” from BH was just a different league so that’s the one I went for. The jacket I chose was made to order with specific alterations and despite having order it just before Christmas it arrived very quickly well before the expect date. Their customer service is second to none, it reflect the quality of their products and Perri was just a dream to deal with, very helpful and quick on her response each time I was emailing her. No break in period was required the jacket fits like a glove from the first time I wore it and looks terrific! Very impressed! Thank you Blake Hedley..

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great jacket, even better customer service

I was delighted when my Blake Hedley jacket arrived. I'd not heard of the brand before - I was about to spend quite a bit more on another brand. When I saw their site I thought well worth a try. I'm delighted I did. The jacket I chose was made to order and arrived on time just over 2 weeks from order date. When I opened the package I was delighted with the quality of the shearling. Definitely looks and feels every inch the premium product. When I tried it on the fit wasn't quite right. I got back in touch with BH to see if they did alterations or could recommend anyone that could help. Their response was way above expectation - they offered to make me a custom fit jacket as a replacement as opposed to altering my jacket. Fantastic! Thank you Blake Hedley and Perri!

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Chuffed to bits with my handmade Blake…

Chuffed to bits with my handmade Blake Hedley Black Rebel! So warm and soft and well fitting. Looks fantastic too! Haven’t taken it off haha. Thank you to the whole team, especially the people who crafted it and Perri who walked me carefully through the whole process with utmost patience, consideration and efficiency. Can’t thank you enough, and can’t recommend BH too highly. Jonny B

February 3, 2023
Unprompted review
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Reply from Blake Hedley Ltd

Thanks for your review Jonny, we're so glad we were able to get you exactly what you wanted and you're happy with your jacket. Thanks, Perri

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Rated 5 out of 5 stars

Great experience with Blake Hedley

Great experience with Blake Hedley - they tailored my Denby jacket to a custom size for no additional fee. Perri replied promptly to any questions or concerns and I am incredibly happy with my jacket.

January 18, 2023
Unprompted review
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Reply from Blake Hedley Ltd

Hi Bailey, thanks for taking your time to review our brand, and I'm so pleased your happy with your Denby! Thanks, Perri

Rated 5 out of 5 stars

The BEST Shearling leather jacket

The BEST Shearling leather jacket! My favorite part of the whole experience is the customer service from Blake hedley. They are very friendly and helpful, doing whatever they can so that you make the right purchase. They always try to get back to you as soon as they can, sometime it may take them a minute to respond but they do their best. the lambskin outer is soft to the touch right out of the box. No break in period require, comfortable as soon as you put it on. Uses high material, pays attention to detail and doesnt cut any corners. If you are looking for a badass leather jacket that wont break the bank, Blake hedley is right for you. You wont regret it!

January 8, 2023
Unprompted review
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Reply from Blake Hedley Ltd

Thanks for everything Micheal, much appreciated as always, Sean

Rated 5 out of 5 stars

Order a Lumberjack Shirt

Order a Lumberjack Shirt, really helpfull people, I had to exchange and found no problems at all.
Recomend 100%

December 18, 2022
Unprompted review
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Reply from Blake Hedley Ltd

Hi Nelson, thanks for taking your time to write this review, glad we were able to get you your perfect fit. Thanks, Perri

Rated 5 out of 5 stars

Satisfied

Currently own the B2 and the buckley, both jackets ordered separately and arrived within two weeks on both occasions, no signs of cutting corners with attention to detail, nice to see YK zippers being used, both jackets have been worn in recent winter temperatures (yorkshire UK) very toasty with just a tshirt as expected with shearling, customer service and craftsmanship is 10/10 (thanks perri!)

December 1, 2022
Unprompted review
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Reply from Blake Hedley Ltd

Hi Shiraz, thank you for this review and your custom, Perri

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Rated 5 out of 5 stars

After checking out their insta and…

After checking out their insta and after loads of going back and forth I took the plunge and ordered a shearling coat I'm so happy I took the chance. The coat came in the two weeks stated as are made to order and was absolutely beautiful. Rare to say but the coat was as good if not better in person than the pics on insta, Really comfortable, fit is bang on as well I'm quite broad and 5'10 and the medium was perfect. Leather is soft straight out the box and the quality of the materials and construction is really high making the prices really cheap imo for such well designed and made coats genuinely really happy and definitely highly recommended.

December 10, 2022
Unprompted review
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Reply from Blake Hedley Ltd

Thank you for your kind review Hilmi, glad you like your jacket. Perri

Rated 5 out of 5 stars

B-15 Toffee - Amazing Jacket

Saw the B-15 Toffee and just had to have it to add to my collection of shearlings. Customer service was amazing. Basically custom made me an extra small although not listed on website. I ordered two sizes to ship to US and rather than have me worry about cost of shipping back they sent me a prepaid return label for the size I shipped back. Jacket is as amazing as pictured, fits perfectly and is amongst my finest shearlings now. Great all around experience.

October 7, 2022
Unprompted review
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Reply from Blake Hedley Ltd

Thanks for your review chris, much appreciated and great to read a postive customer review, Perri

Rated 5 out of 5 stars

Fantastic

I received my Archer jacket 2 days ago and I wanted to thankyou for such an amazing item! Absolutely love it haven’t been able to take it off. Also thankyou for your help regarding the custom colour I really appreciate it, what a service.

October 7, 2022
Unprompted review
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Reply from Blake Hedley Ltd

Thanks for your review Ryan, glad to hear you're happy with your bespoke jacket! Perri

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