Bleep Reviews 127

Slick platform but no customer service and no way to speak to a human to fix problems. I placed an order a month ago which did not arrive, I have contacted customer services by the help form twice and not had a reply.

Dont even buy download songs from here, i tried downloading a single song, a single one like 5 times and everytime a xlm error would appear that says "access denied", after that its says i need to contact support to reactivate my download link, my first time and last time buying anything here, bandcamp all the way

Extremely slow service. Placed an order a week ago. No acknowledgement of order being processed or shipped. Also, no reply to a follow-up email chaser.

You are better off ordering Warp products via more reliable websites such as Piccadilly Records, Norman Records or Boomkat. I’ve had bad experiences with Bleep before…this is the last time.

i experienced a Very poor customer service. Bleep.com has a habit of receiving orders and then delay the delivery. Eventually when they do ship it out, the wrong order arrives. ;( Additionally the company has a very slow response when replying to emails. i experienced a 7 days wait for them to respond over an issue with my order, eventually it took them over 4 weeks of them to finally cancel the order.

I would like to thank my consultant Hakam for his support, professionalism to a high level. Always guiding myself and encouraging me to do better and deliver high quality of care to our service users. I can’t recommend Hakam enough to anyone his the best consultant. Always ready to listen and support me in my field since I’ve joined Beep360 I’ve been well looked after. Hakam goes beyond and is always there to support me his easy to reach and speak too thank you so much. Hakam you amazing and very hard working. Thank you for all you do for our service and being honest, kind, respectful and always reaching out to check on my wellbeing.

delivery time more than a month, open CD and broken case, vinyl already used too and all this sold at the price of new... not serious

Placed an order but had no communication from them. There is no way of contacting them other than email or via social media. They’ve ignored all my forms of communication so am having to seek a refund via my bank. The phone number they’ve added in their terms and conditions is out of order.

Ordered a t shirt. Week later not even dispatched. Emailed to cancel and refund and miraculously, received an email stating it was being dispatched and if I wanted to return could do so. I imagine that would be at a cost and would lose out on the shipping fee. Unprofessional and useless.

Excellent service and similarly superb 'products.' Have only experienced professional and friendly people, who should there be any issues - which has been very unusual - are helpful and easy to deal with. Always look forward to engaging with the Bleep universe.

Been using Bleep for 10 years or so.
Great music, great service. Always a great experience. Here's to another 10 years more!

I received my pre-order, from Europe, early.
It was perfectly packaged and protected.
I just ordered and it showed up without any problems.
I live in North America and that is great customer service.

I ordered a bundle and it arrived after a few days even though it had to be shipped from the UK to Germany. One item was missing though so I reached out to the customer service and I was really happy with the support I got! I received a (non-automatic) email within a few hours and they said they would have the item shipped to me. It took another 4 weeks after my order date but I appreciated the support and accessibility.

Great selection of the best music, the best merch, so well packaged aswell which is peice of mind to avoid damage 👽

Absolutely awesome, great everything. Easy and fast and 2 albums came perfectly boxed to Germany. Thank you!

I ordered 'They Live' book with standard shipping to the States and it arrived promptly a week later. Was also packaged well.

Something goes wrong every order. I've spent thousands of dollars on bleep and I don't remember the last time an order shipped anywhere near the estimated pre order date. Delays of 2-4 months are NORMAL. If everything seems to be in stock at the time of order they'll find something they oversold and you'll wait months for it to get restocked, or you won't get it at all. It's usually the rarest records that you don't get... Customer service is useless and can't edit the order beyond canceling items.

EDIT: My recent order was mostly positive, I guess they read their reviews. Packaging is great and each vinyl sounds perfect after international shipping, even the colored vinyls that I've had issues with from every other distributer. They're doing something right back there; I just wish it was more consistent.

Great customer service. Ochre support quickly resolved an issue I had with a free download. I have used Bleep to purchase both vinyl and digital downloads for years now and I can’t fault their customer service, products and prices

Great to buy records from Bleep. I've been collecting Warp records for over 30 years now and Bleep is the perfect place to find any bits missing from my collection.

Had a problem with the order but they were very helpful and gave a full refund.

First return after years of buying from Bleep - very easy process and very helpful people! Thanks very much!