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Blinds2Go Reviews 

240,610
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 21,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that online ordering is simple and deliveries arrive promptly as expected. Consumers also appreciate the incredibly helpful customer support team and the overall smooth, efficient process from start to finish. Some reviewers were not happy with sizing discrepancies, mentioning unexpected gaps along the window frame or items arriving with incorrect measurements despite careful ordering. A few other people also felt that shipping times occasionally took much longer than initially stated or faced frustrating transit delays and missing communication.

What people talk about most

Product

Consumers find product to be positive, highlighting the great quality, lovely appearance, and perfect fit of... See more

Quality

Customers expressed general satisfaction with the quality, praising the well-made products, excellent... See more

Order

Clients share positive opinions on order, highlighting a simple and user-friendly website that makes... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping and clear... See more

Service

People report positive experiences with service, frequently highlighting fast response times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All blinds are white wooden 50mm. Some are drilled some are stick on. Great quality & various prices. Any problem fabulous customer service, they never question your query. Any problems with a... See more

Company replied

Rated 5 out of 5 stars

We ordered wooden blinds & then my husband said we should have ordered them slightly shorter at the sides so they weren't too tight against the window so I put the order on 'pause' & wrote an explanat... See more

Company replied

Rated 5 out of 5 stars

I’ve used Blinds2Go before and always been impressed with the quality of the blinds and speed of delivery. I needed to order another blind to match the others but couldn’t remember which exact colour... See more

Company replied

Rated 5 out of 5 stars

You were recommended to me by a friend. I ordered samples on different occasions, they all arrived swiftly. It took me a while to decide which one suited my needs best. Once the order was placed... See more

Company replied


Company details

About Blinds2Go

Written by the company

Made To Measure, Made Simple

With over 23 years of exceptional service, Blinds 2go is the nation’s leading online made to measure Blinds & Curtains specialist.

We’ve covered over 14 million windows and are proud to help our customers in finding the perfect Blinds or Curtains for their home. From our friendly customer service team and our speedy sample delivery service to our high-quality products and reputation for unprecedented value, our mission of made to measure, made simple is present in everything we do.

Explore our beautiful Roman Blinds, Roller Blinds & Curtains, timelessly elegant Wooden Blinds & Shutters, an extensive House of Brands, and our innovative No Drill & Electric Blind solutions, not forgetting our exquisite Cushions range too.

We’re here to help you create the home of your dreams, for less.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

241K reviews

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4.6

All reviews

(240,610)

20,900 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish, easy to use measuring guides & videos, simple order process, fast efficient custom made blinds delivered to your door, they all fitted great and are really good value smart looking products

October 17, 2025
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Reply from Blinds2Go

Andy,

We're so pleased to hear you experienced first-class service from start to finish! It's wonderful that our measuring guides and videos were easy to use, the ordering process was simple, and your custom-made blinds were delivered quickly and efficiently. We're delighted they fitted great and are smart-looking products.

Blinds2Go

Rated 5 out of 5 stars

Curtains and blinds 2 go great product

I have used this company for years and never disappoint me. Good quality and well made curtains.

September 23, 2026
Unprompted review
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Reply from Blinds2Go

Tina Perasole,

We're so pleased to hear that we've never disappointed you over the years! It's wonderful that you consistently find our curtains to be of good quality and well-made.

Blinds2Go

Rated 5 out of 5 stars

Blinds are lovely

Blinds are lovely, and very easy to install. Excellent value for money too

September 9, 2026
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Reply from Blinds2Go

Nicola Macdonald,

We're so pleased to hear that your blinds are lovely and very easy to install! It's wonderful that you found them to be excellent value for money.

Blinds2Go

Rated 5 out of 5 stars

Great service easy to measure your self…

Great service easy to measure your self arrived very quick quality of blinds was very good really pleased with my order will order again

September 22, 2026
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Reply from Blinds2Go

Mr Stevens,

We're so pleased to hear you received great service and found it easy to measure yourself! It's wonderful that your order arrived quickly and that you're very happy with the quality of your blinds. We appreciate you choosing us again!

Blinds2Go

Rated 1 out of 5 stars

Too many different colours across…

Too many different colours across ranges
Unable to get a match had to cancel order
Helpline useless

September 23, 2026
Unprompted review
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Reply from Blinds2Go

Les Illingworth,

We appreciate you sharing your feedback. We are truly sorry to hear about the difficulty you experienced with color matching and the unhelpful helpline. We are reviewing our processes to prevent this.

Blinds2Go

Rated 5 out of 5 stars

Hari was very helpful & efficient

Hari was very helpful & efficient. I wasn't expecting to have my blind issue resolved so quickly. I am very happy with this result. Thank you Hari for making it easy for me, I wouldn't have been able to do this without your support

September 23, 2026
Unprompted review
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Reply from Blinds2Go

SHARON,

We're so pleased to hear that your blind issue was resolved so quickly! It's wonderful that our team member made it easy for you and provided excellent support.

Blinds2Go

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The automated operator was flawless and the phone operator was very helpful and polite.

September 23, 2026
Unprompted review
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Reply from Blinds2Go

Harj Sohal,

We're so pleased to hear that you experienced excellent customer service! It's wonderful that our automated system was flawless and that our phone operator was very helpful and polite.

Blinds2Go

Rated 5 out of 5 stars

Great fit

Great fit, beautifully made, colour as described. Would recommend to every Wanting blinds.

September 22, 2026
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Reply from Blinds2Go

Laraine Burton,

We're so pleased to hear that you're happy with the great fit and beautiful craftsmanship of your blinds! It's wonderful that the colour was as described and that you would recommend them.

Blinds2Go

Rated 5 out of 5 stars

Rachana was my advisor today

Rachana was my advisor today, she went above and beyond to help sort an issue i had with an order i had recently placed. She was extremely patient and helpful . Thank you Rachana.

September 23, 2026
Unprompted review
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Reply from Blinds2Go

Hayley Peterson,

We're so pleased to hear about your excellent experience! It's wonderful that our team member went above and beyond to help sort an issue you had, and that they were extremely patient and helpful.

Blinds2Go

Rated 1 out of 5 stars

Threw away 950£

Paid 950 pounds for my bifold blinds- didnt get the measure guarantee for 9 pounds extra. Unfortunately mismeasured by 30-40mm (or did i because i believe these companies adjust normally by 50mm or so for the fittings that come longer? I measured from rubber to rubber the visible window) and the plastic cap on the cord base protrudes, unable to trim these or replace with thinner ones.... looked back on the site and the measuring guarantee now FREE for all customers. However customer service very dissappointingly refused to replace/cut/fix and offered 50% off for a new purchase, so another 500 pounds?! No thank you blinds2go, your blinds dont go so i wont be buying again. Shouldnt you be adjusting for 50mm lower than the measurement provided to fit the fly offs?????Crying for my 950 pounds which i paid in installements.The worst experience. Feel like a total dissapointment but site said Do Not Adjust and provide true visible window...terrible

Delibery box was broken completely just open wide.

September 15, 2026
Unprompted review
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Reply from Blinds2Go

Ourania ,

We are truly sorry to hear about your extremely disappointing experience with your bifold blinds, especially the mismeasurement and the issues with the plastic cap. We understand your frustration regarding the fit and the customer service response. We are reviewing our measuring guidelines and customer support processes to prevent similar situations.

Blinds2Go

Rated 5 out of 5 stars

Abi was an absolute asset to your…

Abi was an absolute asset to your business , he dealt with our problem in a very friendly manner and was very knowledgable . Can highly recommend this member of your staff

September 23, 2026
Unprompted review
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Reply from Blinds2Go

Janet Langley,

We're so pleased to hear that our team member was an absolute asset to our business! It's wonderful that they dealt with your problem in a very friendly and knowledgeable manner. We highly appreciate your recommendation.

Blinds2Go

Rated 5 out of 5 stars

The blinds are beautiful just what I…

The blinds are beautiful just what I was looking for

September 22, 2026
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Reply from Blinds2Go

Tracey Frew,

We are so pleased to hear that you found our blinds beautiful and exactly what you were looking for. Thank you for your wonderful feedback!

Blinds2Go

Rated 5 out of 5 stars

i ordered blinds from Blimds to go over…

i ordered blinds from Blimds to go over 10 years ago, blimds still perfect but clips broken, customer service (Sridhar) we’re so helpful and kind finding my order and sending more clips free of charge so grateful for the help and brilliant customer service thank you

September 23, 2026
Unprompted review
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Reply from Blinds2Go

Vanessa Bernhardt,

We're so pleased to hear that your blinds are still perfect after over 10 years! It's wonderful that our team member was so helpful and kind in finding your order and sending replacement clips free of charge. We truly appreciate your gratitude for the brilliant customer service.

Blinds2Go

Rated 4 out of 5 stars

Click fitting system really easy to…

Click fitting system really easy to use. Only disappointment was the fabric is thin so in daylight it is too light behind the blind & can see through it. The pattern on the fabric can't be seen because of that.

September 22, 2026
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Reply from Blinds2Go

Michelle Whitfield-speed,

Thank you for your feedback. We're glad to hear the fitting system was easy to use. We're sorry that the fabric's sheerness has affected the visibility of the pattern.

Blinds2Go

Rated 5 out of 5 stars

Overall service experience was…

Overall service experience was excellent and professional

September 8, 2026
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Reply from Blinds2Go

Mr ROBERT BENNETT,

We're so pleased to hear that your overall service experience was excellent and professional! Thank you for sharing your positive feedback with us.

Blinds2Go

Rated 5 out of 5 stars

Good customer experience

Friendy and helpful assistance with phone call

September 23, 2026
Unprompted review
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Reply from Blinds2Go

Neil,

We're so pleased to hear you received friendly and helpful assistance during your phone call. We truly appreciate your positive feedback!

Blinds2Go

Rated 5 out of 5 stars

Excellent customer service and a hassle-free replacement

My Click2Go blind had a bit of a falling-out with the wall after about a year. Despite trying the troubleshooting tips several times, it just wouldn’t stay put.

After contacting Customer Service, I was put in touch with Joshua, who sorted everything out straight away. He arranged a replacement drill-in blind, free of charge, with no interrogation or endless questions.

Polite, courteous and super quick to respond. Exactly how customer service should be.

September 22, 2026
Unprompted review
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Reply from Blinds2Go

KL Turner,

We're so pleased to hear about the excellent customer service you received from our team member! It's wonderful that they were able to quickly resolve the issue with your blind and arrange a replacement for you. We appreciate your kind words.

Blinds2Go

Rated 5 out of 5 stars

We had a good choice and the ones we…

We had a good choice and the ones we chose we have repeated in a second order. They change the look of the room ib both cases

September 16, 2026
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Reply from Blinds2Go

Mr & Mrs Middleton,

We are so glad to hear you found great choices and that our items enhanced the look of your room! We appreciate your repeat order.

Blinds2Go

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