BlindsbyPost Reviews 

13,644
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 2,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth, and products arrive remarkably quickly with secure packaging. People also love the excellent quality of the blinds, noting they are simple to install and fit windows perfectly. Though some customers experienced sizing issues, mentioning that items arrived with incorrect measurements or simply did not fit properly in their rooms. A few other people also felt that missing small parts or minor component flaws made the overall assembly process a bit frustrating. Consumers noted that customer support did not always resolve these specific sizing or replacement problems satisfactorily.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that the blinds look amazing and fit... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with the finish, design, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and orders arriving well... See more

Order

Clients share positive opinions on order experiences, highlighting that the process is straightforward and... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful aftercare.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

This is the second big order I've made and received with blindsbypost. As with the first Iam yet again extremely happy with the blinds and headrail supplied. Throughout the transaction I was kept upto... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13,644)

2,401 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery, good quality replacement slats for vertical blinds

August 11, 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! 🌟 We’re delighted to know you were happy with everything. 😊

Rated 5 out of 5 stars

Absolutely love the blinds

Absolutely love the blinds. They were quick to deliver, good quality, fairly easy to put up (even on your own)
I had 4 blinds of various sizes from very small to quite large.
Seriously recommend BlindsbyPost...one more blind to go up yet!

August 10, 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! 🙌 It’s fantastic to hear that you had a great experience with us.

Rated 5 out of 5 stars

Great Blind! ✨

Fab blind, perfect fit. Blackout blind great for my media room and super quick delivery :)

August 12, 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! 🌟 We’re thrilled that you’re happy with the service you received.

Rated 5 out of 5 stars

Excellent

Very easy to order. A very good range of products competitively priced. Very quick delivery.

August 5, 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! ⭐

Rated 5 out of 5 stars

Great after sales support. Very happy with blackout blinds which…

Very happy with blackout blinds which work really well. Had a problem with install (my fault) and Blinds by Post stepped up and sent me FOC replacement parts. Great aftercare service !

August 19, 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate your feedback and are delighted you’re happy with your order 😊

Rated 4 out of 5 stars

Delivered to the wrong address by DPD!

DPD delivered my order to the wrong address on the 5th August and since then I have been dealing with customer services several times and they have been chasing DPD to resolve the issue and due to the lack of response from DPD BlindsbyPost have now re-ordered the blinds hopefully I will receive them soon.
Thank you to Holly and Olivia for sorting this issue.

August 5, 2026
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Reply from BlindsbyPost

Thank you for your feedback. Our customer care team are looking into this for you.

Rated 5 out of 5 stars

Easy to use website blinds

Easy to use website , plenty of choices, quick delivery options brilliant company

August 11, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re so pleased to hear you had a great experience with us 🙌

Rated 5 out of 5 stars

I ordered on a Monday and my blinds…

I ordered on a Monday and my blinds arrived on Wednesday! Fantastic service, perfect fit blinds are so easy to assemble, had 13 blinds to fit and all completed in half a day!. Would not hesitate to recommend.

August 11, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 5 out of 5 stars

Good product and excellent customer service

We ordered StickFit metal venetian blind for our tilt and turn window in the kitchen. For the price the product is great. It's been a week and no issue. Very easy to install and the size is spot on - so make sure you measure 5 times as they don't offer MeasureSafe on this product.

During my research, I reached out to four different online retailers to seek advice. Blindsbypost always came back to me within two days which no one else did. We decided to go with them because of the responsive customer service. The wand that came with our blind was too short, shorter than stated on the product page. I politely requested a replacement that would be long enough for me to reach over the kitchen counter and they actually deliver - all within a week. We are very impressed with the service.

DX delivery was fast and smooth for us in central London.

The only thing I hope they would improve is to clearly state the length of the wand alongside the measurement fields, rather than only within a drop-down “Important Note” section.

We will definitely order the other blinds in our house from here.

August 14, 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re delighted that you’re pleased with your order and the service received 😊

Rated 5 out of 5 stars

Excellent product

Excellent product, good finish and easy to install. 5stars

August 11, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ Your lovely feedback is greatly appreciated by our whole team 🙌

Rated 2 out of 5 stars

Just poorly made

Ordered some venetian to replace an existing set.
Paid extra for next day delivery but they took 4 days to arrive.
Communication from the company was decent and I asked for a refund of the additional posting fees which they did immediately.
However, the quality is naff.
The slats themselves are creased. They arrived rolled up but 3 days later, they still gave creases which is affecting how they hang, even with weights in.
The worst part though is the rail.
The pole used to open them has already fallen off and it can't be used to now twist the blinds.
The only motion available is to open or close them.
It is just cheap plastic rubbish but at £140, I would have expected them to last longer than 2 days.
I've since swapped the rail with my old one and just used the new slats.

The only half decent part of the whole process is that customer services respond quickly...ish

August 11, 2026
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Reply from BlindsbyPost

Thank you for your review. We’re sorry to hear that you’re disappointed with the quality of your blinds.

We certainly do not wish for any customer to receive a product they feel is of poor quality, and we would always want the opportunity to investigate and resolve any concerns.

We can see that you previously contacted us regarding the delivery delay, which we responded to and promptly refunded the additional delivery charge as requested. However, we have not received any contact from you regarding the issues with the slats or the control mechanism prior to this review being left.

Had we been made aware of these concerns, our team would have been more than happy to look into them and work with you towards an appropriate resolution. Without being given the opportunity to inspect the reported issues, it is difficult for us to establish what has happened or whether there may be a fault with the product.

Please contact our customer service team with some photographs showing the creasing and the issue with the control mechanism. We will be happy to investigate this for you and see what we can do to put things right.

We’re pleased to hear that you found our customer service team responsive, and we hope you’ll give us the opportunity to assist with the remaining concerns.

Thank you,
Lydia

Rated 5 out of 5 stars

Good quality blinds

Good quality blinds, well packaged to avoid damage. Package arrived very promptly. Easy to order.

August 10, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 5 out of 5 stars

Excellent service

Excellent service, really good quality

August 11, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ It’s fantastic to hear that you’re pleased with everything 💙

Rated 5 out of 5 stars

Blinds by post supplied quality…

Blinds by post supplied quality twistfit roller blind in 2 days! Perfect!

August 11, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re so pleased to hear you had a great experience with us 🙌

Rated 5 out of 5 stars

Excellent service

Excellent service , easy to order . Received both sets within two days and fitted perfect also very easy to fit . Will definitely use your company again .

August 11, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re very pleased to hear you’re happy with the product and service 😊

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