The person that helped me to obtain the test kits and ,gave me advice ,and reassurance that the process of obtaining the necessary things to carry out the procedure ,to enable us to go on our planned... See more
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See what reviewers are saying
Great customer service.. Stressful never having done "fit to fly" before but Rachel & Gary guided through process making me feel confident & happy with process. Calling me back making sure all was we... See more
Rachel was extremely helpful and reassuring. She dealt with all our questions and concerns with confidence, good chat and humour. She also helped others who were having difficulties when I asked her i... See more
Lauren was highly recommended to do our fit to fly tests with. She went above and beyond to make sure we had our results in time for our flight and made it stress free. I had plenty of questions which... See more
Company details
Written by the company
Blindspot Global company founders recognized that there was a lack of fast, reliable, and affordable covid testing solutions in the UK, particularly for private travel testing. 2 years on and Blindspot Global is one of the fastest, largest, and most reasonably priced travel testing provider, acknowledged by the UK Government. As a business we have helped over 51,000 travellers travel to their chosen destinations. As a company Blindspot Global aim to make covid testing more affordable and faster for the general public. Essentially, as a business it is our job to make covid testing as straightforward and as fast as possible.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 0333 242 0580
- mark@blindspotglobal.com
- www.blindspotglobal.com
3.8
Great
140 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Very happy with the service provided and made travelling abroad very easy
April 6, 2022
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Tested just around the corner from my…
Tested just around the corner from my house. Friendly staff, minimum fuss, results back early next morning,and great price. Vwould reccomend it to anybody.
March 30, 2022
Fantastic service
Fantastic service, covid recovery certificate was emailed over super fast! Highly recommend Bindspot Global for all your travelling covid needs. Thank you for all your help with a stressed out traveler!
March 24, 2022
Unprompted review
10/10
Quick, easy & straightforward service. Completely calm the nerves of travelling in the current environment. 2nd time using this company & won’t be the last!
February 15, 2022
COVID testing service…..5 Stars
First time I’ve used this company but it won’t be the last. Excellent service, totally reliable & I would highly recommend them for their covid testing provision.
January 24, 2022
Unprompted review
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The order never arrived please could I…
The order never arrived please could I have a full refund. Thankyou
January 22, 2022
Great service
Great service
Tests arrived very quickly. Completed them and dropped off at a Randox dropbox at 3pm and results returned before 10am next day.
January 12, 2022
Hopeless service
Hopeless service. 2 day test came on day 6. Impossible to get in touch with company on telephone. No response from either multiple e-mails or reply from answerphone. AVOID!!!!!
January 11, 2022
Great fast service .
Great fast service .. Lauren was really helpful and explained the whole process and made everything much less stressful. We would definitely use again and have recommended to our friends. Thanks again !!
January 10, 2022
Unprompted review
Reply from Blindspot Global
Hi Marlene, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback.
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Excellent service and customer service.
January 9, 2022
Reply from Blindspot Global
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
Outstanding Customer Service
I have used Blindspot Global on two separate occasions and gad a great experience both times.The service was prompt and reliable. In particular,Lauren provided outstanding service. She was flexible, contactable and very knowledgeable about the ever changing rules.I would highly recommend Blindspot and will use them again for my future travel plans.
January 9, 2022
Unprompted review
Reply from Blindspot Global
Reviews like yours make our day because it makes all the hard work worthwhile. Thank You.
Fantastic service provided
Fantastic service provided…Lauren was really helpful and friendly and made the experience easy for us. Would recommend and will use Blindspot Global again.
January 9, 2022
Unprompted review
Reply from Blindspot Global
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Great, easy to use service!
Lauren, she was so helpful! She explained all of the paperwork I needed to travel and all the processes for the tests. It’s certainly a great service and takes away the stress of it all so we could relax and know we were following the rules!! Would definitely recommend
January 9, 2022
Unprompted review
Reply from Blindspot Global
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
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Ordered a fit to fly test and a day 2…
Ordered a fit to fly test and a day 2 pcr. Tests arrived promptly. Results came back the following day. Really friendly customer service team on the phones and in the clinic. Would definitely use this company again for my next trip
January 8, 2022
Unprompted review
Reply from Blindspot Global
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
No problems with mine but my wife's…
No problems with mine but my wife's envelope was empty so we had to run around getting a test at the airport before we flew. Caused a lot of additional stress and hassle we didn't need.
January 5, 2022
Reply from Blindspot Global
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.
Excellent service apart from drop spot…
Excellent service apart from drop spot in Chester being closed until 4 January
January 4, 2022
Reply from Blindspot Global
Thank you for your review. We are sorry to hear you had a frustrating experience.
Tests never delivered nor refund given
Tests never delivered nor refund given
No reply to emails
January 4, 2022
Reply from Blindspot Global
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
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AVOID! Test never arrived, customer service blames customers
They sold me tests promising me that they'd ship my test the next day. They still haven't shipped it a week later and they keep accusing me of not reading all the contradicting information on their website.
They just keep blaming me for buying something from them which they knew I wouldn't be able to make use of.
Once I pointed it out that they have contradicting information on their website they just started ignoring me.
Awful experience and the customer service in particular is disgusting as they keep blaming the customer rather than being empathetic.
December 30, 2021
Unprompted review
Reply from Blindspot Global
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
The delivery was very fast!
December 28, 2021
Reply from Blindspot Global
Thanks for your review, we pride ourselves on good customer service.
Pros and Cons
5 stars for a good delivery,easy to use and register online
1 star for customer service, as not being able to talk to any representative, but only a machine (lots of redirections to the Internet and contact third party, if it was the case)
Be mindful with the time frame needed to accommodate your needs (48 or 72 hours - cost difference) and check if you are nearby a Dropbox location !!!
Had to buy from another provider.
December 28, 2021
Reply from Blindspot Global
Thanks for sharing your rating with us and the community
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