Ordered jammer arms in June, received a beaten up box with part of the wrong size of jammer arms. Just received the replacement set which is the right size but the rollers are missing from the power r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
BLK BOX Galvanised Steel Pull Up Bar is brilliant for all kinds of pulling exercises, especially Chin Ups, Front Pull Overs and Bar Muscle Ups - highly recommend it!
Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... See more
Company replied
I have recently purchased several BLK box products 2.5kg - 30 kg dumb bells and rack - bench and ply box - all products were delivered on time and in good condition - packaging was particularly good... See more
Company replied
Company details
Written by the company
BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.
Contact info
Cloughfern Ave, Newtownabbey, BT37 0UH, Belfast, United Kingdom
- 02890454123
- team@blkboxfitness.com
- www.blkboxfitness.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Extremely Disappointing
Unfortunately the worst fitness product company I’ve dealt with to date. Ridiculously long delivery times, about 10 weeks for me. A change of internal system meant my order was also forgotten completely at one point until I chased it. Only the efforts of Keith prevented a 1 star review.
May 11, 2024
Reply from BLK BOX
We are very sorry to hear about your poor experience. It is not a reflection on the standard of service we expect our clients to receive. The challenges faced with our new system implementation were greater than expected and the team have been working hard to ensure our normal high standards of service have resumed. Thankyou for taking the time to review and feedback on your experience and we will be using this to improve our services.
Great product, great price.
May 8, 2024
All round great experience
Shop was easy to navigate. Order arrived on time. Product quality was much better than a purchase made for the same product from another supplier.
June 1, 2023
BLK BOX MULTI-GRIP BAR REVIEW Honestly…
BLK BOX MULTI-GRIP BAR REVIEW Honestly I'm a little disappointed in the finish quality. The welds on it are awful. There is weld spatter underneath the powder coated paint. I had to re drill one of the holes to get a bolt through as wasn't a clean hole. For the pricing I was expecting impeccable quality. But then It does redeem in functionality and sturdiness. The knurling feels nice and the angles of the handles feel natural when pressing. It is a nice addition to my home gym. Just let down a little by its final finish.
April 25, 2024
Advertisement
BLKBOX products are just fantastic
BLKBOX products are just fantastic.
They produce high grade gym equipment but also really good quality belts.
The weightlifting belt if honestly the best I’ve had, and I’ve used a few.
Delighted with my purchase. High recommended.
May 1, 2024
I stayed in for an entire day and…
I stayed in for an entire day and cancelled work clients to do so and the delivery never arrived with no explanation. It came the next day but I wasted an entire work day and lost money. Not good enough especially with no update or explanation
April 29, 2024
Reply from BLK BOX
We are sorry to hear about your poor delivery experience. Whilst delays to deliveries can't always be avoided we do expect our carriers to communicate this to you. We have passed this feedback to them as part of our standard of services review to ensure this improved. Thankyou for your feedback.
Excellent flooring quality and service.
April 25, 2024
Advertisement
Great company
Great company, dealing with them for a few years and always happy with the service
April 18, 2024
Communication good delivery a little…
Communication good delivery a little slow but they did message me to let me know that there would a slight delay due to them reorganising.
April 21, 2024
The product itself is very good
The product itself is very good , but the delivery fee is so overpriced and took too long
April 18, 2024
Advertisement
I ordered sandbags & keetlebells
I ordered sandbags & keetlebells. Really happy with the quality of the products and the prompt delivery.
April 17, 2024
Equipment wall wrack
Purchased a ball & bar holder for my PT studio gym to create more floor space by taking Med balls etc off floor and it was perfect for the job. Very sturdy, came with plenty of fixings looks very smart on the wall.
April 16, 2024
Advertisement
Solid gear
Solid gear. Sand bags are very impressive. Ski Erg is what you’d expect, top notch.
April 12, 2024
Very slow delivery (2 weeks +)
Very slow delivery (2 weeks +). I contacted customer service after 1 week of nothing. They were friendly and tried to expedite, but were hampered by BLK Box’s own order system! The gym rings themselves, once they eventually arrived, were good quality.
April 15, 2024
Great products but wish delivery could…
Great products but wish delivery could be faster!
April 10, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.