Ordered jammer arms in June, received a beaten up box with part of the wrong size of jammer arms. Just received the replacement set which is the right size but the rollers are missing from the power r... See more
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BLK BOX Galvanised Steel Pull Up Bar is brilliant for all kinds of pulling exercises, especially Chin Ups, Front Pull Overs and Bar Muscle Ups - highly recommend it!
Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... See more
Company replied
I have recently purchased several BLK box products 2.5kg - 30 kg dumb bells and rack - bench and ply box - all products were delivered on time and in good condition - packaging was particularly good... See more
Company replied
Company details
Written by the company
BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.
Contact info
Cloughfern Ave, Newtownabbey, BT37 0UH, Belfast, United Kingdom
- 02890454123
- team@blkboxfitness.com
- www.blkboxfitness.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
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Great service
Great service, when problems occurred with the delivery Blk Box dealt with it very quickly.
Product was great too!
September 5, 2023
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Great product
September 5, 2023
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Rapid delivery band Greta installation…
Rapid delivery band Greta installation services.
August 28, 2023
Equipment turned up on time and intact
Equipment turned up on time and intact, as usual every time I buy from BLKBox
August 21, 2023
Overall quality very good
Overall quality very good, but assembling we have to fix a couple of cross threaded bolt holes and replace a missing screw with one of our own.
August 21, 2023
Reply from BLK BOX
Hi Mike,
We are very to sorry to hear about your experience assembling your product.
We expect the best quality of our products and ease of assembly.
If you haven't already if you can send some images and/or details of what you experienced and the order reference number we can look into this and make sure this is passed to the relevant teams to improve our service.
https://www.blkboxfitness.com/pages/contact
Thanks
BLK BOX Team
The sand bags are awesome
The sand bags are awesome, great build quality. Service and delivery was brilliant too.
August 20, 2023
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Very easy pick up service.
August 20, 2023
Would not recommend to a friend, maybe an enemy.
Bad experience with the pallet courier
Faulty products
Even worse experience with the courier delivering the replacements
Replacement damaged
Very poor customer service
Average product
Not at all what was expected based on the company's marketing.
July 31, 2023
Reply from BLK BOX
Hi Jason, We are really sorry you to hear about the poor experience you have had.
We have taken your feedback and raised this with our couriers to ensure the service they are providing is to the high standards we expect.
Great quality product,and really quick…
Great quality product,and really quick delivery
August 14, 2023
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Disappointed as components missing from…
Disappointed as components missing from package. So far waited a week for replacements to arrive
August 13, 2023
Reply from BLK BOX
Hi Dolores,
We are very sorry you have had a poor experience with your order.
All feedback is important to us and this will be passed to the relevant teams to ensure we are improving and meeting the high standards of service expected at BLK BOX.
Install guys were amazing
August 8, 2023
Amazing product
Amazing product, fast delivery. Will purchase from blk box fitness again!
August 8, 2023
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Great product..exceeded expectations.
August 7, 2023
Perfect well balanced weights
Perfect well balanced weights, comfortable grip making them a pleasure to work out with.
August 2, 2023
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