Blooms Today Reviews 

I would never use this company. I gave them plenty of time and they assured e they would deliver to my daughter on Mother's Day, she never received them and I got no notice that they were overwhemed and couldn't deliver. I did reach out and that is what was told to me. They said they would deliver on 2 days later, I said ok but the flowers never arrived even though they sent an email saying the did. The customer service team doesn't pick up the phone. I never write bad reviews but this is awful. Don't use this company. I gave them several chances to make the situation right and they did not.

This place is a bulgar scam
Don’t order here I order the delux version
And I didn’t even received the same product like what ??
I paid for white roses with pink flowers and other lilies and I receive a bush of grass with 3 red roses that look they are almost dead

Very disappointed with my experience. The flower arrangement delivered looked very different from the photo advertised on the website. Several flowers/colors were missing, the overall presentation was not the same, and it did not match what I paid for.

I reached out regarding a refund and still haven’t received a response. I understand small variations can happen, but this was significantly different from what was promised. I really hoped for better quality and customer service.

ZERO! I ordered flowers for my daughter's bd a day before for delivery the next day and the day of her birthday they emailed me saying they were out of stock. ARE YOU KIDDING ME? They wanted to deliver it THREE DAYS AFTER HER BIRTHDAY!!! RUN and do NOT LOOK BACK. This company is a TOTAL JOKE! Now I have NO flowers for my daughter's bd. WAY TO GO A-HOLES!

I am writing regarding an order placed on May 7 on behalf of our organization for a funeral arrangement for the father of a colleague, scheduled to be delivered to the church on May 9.

On May 8 at 12:12 p.m., I received an email requesting additional information, specifically the name of the deceased and the date and time of the service. I immediately contacted the company by telephone and was informed that an obituary could not be located. During that conversation, I specifically asked whether this would impact the delivery of the arrangement and was assured that it would not. I then provided the requested information, nearly all of which had already been included in the original order, with the exception of the service time.

On May 9 at 7:08 a.m., I received an email stating that the company would be unable to meet the viewing/service time, that a local florist could not be secured, and requesting an alternative delivery address and date. Unfortunately, this message was sent to my work email account, and I did not see it until 9:18 a.m., too late for the service. As a result, I canceled the order.

I am extremely disappointed that such a time-sensitive matter was communicated solely by email rather than by telephone. Given the nature and urgency of funeral services, this level of communication is unacceptable.

This experience has significantly diminished my confidence in this company’s services.

Paid an upcharge for weekend delivery. Order arrived at 9pm on Sunday night. Avoid this company. Better options elsewhere. I should have read all the bad reviews beforehand.

I want my money back total ripoff

This is not what I paid for at all. I specifically ordered the deluxe version, but what I received looked nothing like the photos advertised. The arrangement was mostly stuffed with greenery and leaves to make it appear fuller, with only a few actual flowers, about 2–3 main flowers and maybe 5 carnations total.

On top of that, I ordered a pink vase and instead received a plain clear vase. The overall arrangement looked cheap, sparse, and nothing close to the premium product I expected. I even have photos of what was delivered, and it’s honestly disappointing compared to what was advertised online.

I would not have paid deluxe pricing for this arrangement if I knew this was what I was getting.

Garbage
Not remotely what I ordered
A complete and total ripoff
So bad in fact I made a formal complaint with the better business bureau and refused to pay on American Express.
Avoid this SCAM COMPANY!

Veritable scam site... was directed here form Ehovita asked why I was charged an additional $9.99 I didn't authorize... said "We just do the flowers.> I said well this is the phone number on the site... and she just hung up.
Tell me everything I need to know.
SCAM!

Ordered a bouquet Friday only to be notified the Monday evening before requested delivery date on Tuesday that they were unable to deliver to that zip code. That seems something they should have been aware of when the order was placed or at least the next day. Wasted my time and missed the
important day. Not worth doing buisness with them.

paid $120 for something that looked amazing in pictures and what was received was this tiny arrangement that probably costs $10 at the grocery store. its absolutely insulting on what was delivered even the person delivering didnt evem bother trying to call or actually deliver to the person they just left it at the door even they knew that they were in the wrong for this scam.

Ordered a plant, looked nothing like the picture I ordered, was a tiny basket with a scrappy pink flower stuck in a green plant that the leaves were wilting, I was so ashamed to have that plant displayed at out Aunt's funeral, a plant they charged me over $100 for that I could of gotten at Walmart for $10. Never again, they ought to be ashamed.of themselves and shame on funeral homes for working with them.

Ordered flowers for a co-workers father's funeral. Blooms Today decided on their own to reschedule the delivery for the mass, not the wake, with no notification. The morning of the service, which was the new promised delivery date, I received a call that they would no longer be able to deliver the flowers. Absolutely unacceptable. If i could leave zero stars, I would. PLEASE DO NOT USE THIS COMPANY!!!

I opted for this service because my local florists were not open to make a delivery on Sunday, my daughter's birthday. Bloomstoday did not indicate in any way that the delivery date was dependent on local florists being open, otherwise I would've delivered them myself. Although the order form asks for the buyer's phone number, they sent me an e-mail on Saturday stating that a Sunday delivery would not work, and could they do an alternate day. Well, I don't live at my computer, so I did not read the email until AFTER the gift should have been delivered, and only then because when I asked my daughter if she received anything at work today, she had no idea what I was talking about. A phone call would have reached me and allowed me to make other arrangements. I have requested the charge of almost $150 to be refunded.

TERRIBLE customer service model. I will not be utilizing this company again.

I’m even more frustrated after reading Blooms Today’s Terms of Service and “guarantee,” because the product delivered to my mother clearly did not meet their own stated standards.

The arrangement arrived in poor condition—lilies with browned, wrinkled petals, blooms already wilting, and an overall appearance that suggested the flowers were not fresh at the time of delivery. This wasn’t a matter of longevity; it was a quality issue from the start.

Blooms Today advertises a 100% money-back guarantee, yet places the burden entirely on the customer to document and pursue reimbursement. Meanwhile, they also state that use of their service is “at your sole risk,” which feels like a convenient way to excuse situations exactly like this.

A flower delivery service is supposed to deliver something fresh, vibrant, and worthy of the occasion. Instead, this arrangement looked tired and past its prime—completely undermining what should have been a thoughtful gift.

Based on both the product quality and the company’s own policies, I would strongly recommend choosing a different florist—preferably a local one that stands behind what they deliver.

My brothers Memorial service:
The deluxe spray was order 5 days before the service. I went with them because they offered the colors I wanted.
The flowers never showed up.
When called they said they’ll be there by 5.
The memorial was over at 3:30.
NEVER AGAIN!!!!!

The photo of what was expected and what was delivered, looked like a Walmart arraignment. So disappointed, would not recommend. Complained and got a 20% refund, the damage was done!

On 4/1/26 I ordered an arrangement for delivery to a business for a work anniversary. At 7:32 a.m. I received confirmation of my order. I never heard anything more from them. At 4:16 I wrote to make sure this was being delivered before 5:00, because that is when the recipient leaves work. At 4:18 they wrote back, "your order shows it is on schedule for delivery. Although we cannot provide a specific delivery time, standard deliveries to business locations are generally by 5PM". At 4:34 they wrote that the order is out for delivery. At 6:02 they wrote that my order was delivered to the recipient. This was not true because the recipient was already home with NO flowers. Evidently, Blooms Today uses Safeway Floral 0971 for their deliveries. The recipient of these flowers received a text at 5:43 p.m. that they were enroute with the delivery. At 5:57 they texted that they were delivered. In a separate text, the delivery person wrote that he had arrived to the location at 5:53 and where could they place the order. The recipient of the order wrote back to return it, that he was no longer at the office to receive them. I asked for a refund, which they confirmed the order was cancelled and a full refund has been issued. What an awful experience. I will never use the services of Blooms Today.

I ordered flowers and they were never delivered. The customer service phone I called said they are experiencing delays. I was never called or notified of a delay. I then researched and read all the negative reviews. I was so disappointed and felt like this company was a scam.

Update: I emailed customer service and canceled my order and requested the return of my payment in full and they honored it. I was happy with this result.