Blue Banana Reviews 

I had a second lobe piercing done a few days ago and whilst my piercer was great and did a great job at the piercing, I have some issues about the transparency of pricing. I expected for the prices to be clearly explained to me upfront - and whilst I was told that the piercing would cost £30, it wasn’t clearly explained to me that the studs would be additional to this, or how much. I was then shown a tray of studs and I was asked “which ones do you like?” which seemed to imply that the studs were included in the price. I would have expected to see prices on the tray if they cost additional money. As it was I chose a pair of gold studs which later on found out cost £30 per stud which is an insane price. There must have been cheaper ones and I would have chosen the cheapest considering once my ears have healed I’ll be changing these out. It was only after I had completed the forms and given the total price that I queried how it was so high and I was told the studs cost £30. In hindsight I should have stopped the piercer and asked about this but it really isn’t my job to be clear about pricing and I felt like the entire experience was misleading and purposely confusing in order to make more money. Perhaps my piercer just forgot to tell me about the prices? I’m not sure, but for me transparency is the most important thing in buying something from a business and it breaks trust to feel you’ve been misled. As it is, I’m not even 100% sure if these studs are real gold, solid gold, what carat etc. And this is information I would like upfront and it wasn’t provided.

Edit - 01/07/26

I have had my piercings in for just over a week now and I’ve had to reduce my review to one star. One of the studs is a gold heart and when I sleep on it, is getting pushed inside my piercing hole - it is clearly too small. As it is I am waking up with my skin having grown over the heart as it’s been pushed so far inside, is constantly full of pus and won’t heal. The other side which is a star is absolutely fine. This piercing is not fit for purpose, it has been missold and in addition to the poor pricing practices I will need to take this further. I will be contacting head office with a formal complaint with a view to getting a full refund.

Shoes are true to size.
Feel gd on
Doesn't feel like they going to rub.
Came well wrapped .
Communication was kept up to date n on time

Kyle was brilliant, A real perfectionist and lovely gentle manner. Aftercare carefully explained and all questions answered.

I really had a good time with my friend for my birthday. Iku was so nice and informative. She really made me feel at ease with me getting my helix piercing. I also loved her fashion sense and she definitely reminded of kuromi.
Thank you again Iku!!!

Their services are awesome,very friendly and honest staffs and their deliveries to their customers is on another level,

Really quick delivery, great prices!

Very nice thank you

Entire staff and managers are so friendly.
I had the pleasure of being pierced by mel (i think their name was) yesterday and we talked a good conversation, sucks that it wasn’t any longer but it was very enjoyable. Every time i go there im always greeted warmly!!

I buy my hair dye from blue banana, I can get the colours and brands I love but at much better prices. The delivery was so quick too. Such a great company

Geat products quick delivery

Skye was so lovely and made me feel at ease, she explained everything clearly and the results of the piercing are prefect

definitely recommend

Quick delivery excellent product

Came in Monday around 3.30 and there were such horrible vibes coming from the staff. Not to mention how filthy the floors were; if you do piercings surely this is a health and safety hazard to have such a grim floor/shop? Staff on their phones and nattering away to each other, paid little to no attention to customers around

Awesome quirky handbag. Would recommend for anyone wanting alternative bags - Blue Banana is the place to shop.

I have shopped at BB forever, both online and in store.
I always find the store clean & well stocked. Staff are friendly & willing to help find what you need.
Love the sales especially!
My go to shop when I want to buy a haul with my husbands bonus.

I ordered Doc Martens as a present which arrived with me really quickly and well packaged, unfortunately the present was unsuitable and I had to return. Great service and speedy response to refund. No hassle. Would definitely deal with Blue Banana again, 1st class citizens

All the team are friendly and helpful which makes the visit a great experience, Harriet made me feel at ease and gave me confidence during the process and is a true professional when dealing with piercings.

Leah was amazing and very helpful!

AVOID AVOID AVOID!!! This is an extremely poorly run store. My daughter had a navel piercing and it was badly pierced plus got infected. Absolutely disgusting attitude from the piercer and the customer service is sub zero. They do not care about the customer and are not equipped to complete the piercings they offer. I know how damning reviews can be. So i do not write this easily.