Didn't have the smoothest journey getting insured. My first application was rejected outright by another provider, which was frustrating. Blue Light Insurance kept at it and found a policy that actual... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently used Blue Light Insurance and couldn't be more impressed. From the start, the team took the time to understand exactly what I needed and presented options that were genuinely tailored to my... See more
Company replied
They were very good and helpful. All the advisors we spoke to responded rapidly, were friendly and professional. I would definitely recommend them. They helped find me life insurance when nobody else... See more
Company replied
Maria and Adriana have been most helpful in helping us understand and get the right policies in place/continue with current policies. Maria who i spoke to frequently has been so patient with me and ar... See more
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Company details
About Blue Light Insurance
Written by the company
Blue Light Insurance Solutions specialises in providing personalised insurance advice to the NHS, Emergency Services, Armed Forces, Public Sector & Civil Service!
We offer the following products: Life Insurance, Critical Illness Insurance, Income Protection Insurance, Mortgage Protection & Private Medical Insurance!
Or call a member of our friendly team on: 0800 270 0004 (lines open Mon - Fri: 9am - 6pm)
Contact info
Concept Park (Suite 2), NN12 7YD, Northants, United Kingdom
- 08002700004
- info@bluelightinsurance.co.uk
- www.bluelightinsurance.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They attended to me with great…
They attended to me with great understanding of my insurance needs,i had prompt and timely responses to my enquiries.
July 8, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Jeremiah,
Thank you very much for taking the time to write us a feedback.
We're really pleased to read this review. I'm glad we were able to meet your expectations!
Blue Light Insurance
Blue light insurance
Blue light insurance, especially Milo and Hannah were amazing. They were very understanding of the shifts I work and accommodated accordingly. Milo listened to exactly what was looking fir and offered really good advice on things I was not sure of. Hannah handled all the admin and kept me informed every step of the way with what was needed and where my application process was. I would highly highly recommend Bluelight insurance.
July 7, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Karen,
Wow - your review made me smile!
Massive thank you for the great and honest review. We're really glad we managed to help you find the perfect cover and that you were so pleased with Milo's and Hannah's service, they really go the extra mile for their clients.
We look forward to looking after you into the future and continuing to make your cover stays suitable as your circumstances change and evolve!
You can contact us any time and we will be glad to help.
Blue Light Insurance
Great customer service.
July 7, 2025
Unprompted review
Reply from Blue Light Insurance
Hi,
Thank you so much for your kind words.
We're so happy you were pleased with our customer service!
Please do let us know if we can be of any further help.
Blue Light Insurance
Great service
Great service
very patient considering we were so busy and unable to answer the phone!
July 4, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Gracie,
Thank you very much for short and precise review :)
We're really pleased to read this review. I'm glad we were able to meet your expectations!
Blue Light Insurance
Highly Recommend
After months of online searching and rejections from life insurers, I’m so glad I can across Blue Light.
I was allocated Ryan to support me during the process and he was amazing and found me multiple quotes.
I was provided frequent updates from Adriana - who also responded quickly to any queries.
March 4, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Kirsty,
Thank you so much for the kind words, it really means a lot to us when clients are pleased with the service we offer. We're so happy you received such a great service from Ryan & Adriana and that we met your expectations.
We aim to make the insurance journey as smooth as possible for all our clients.
Blue Light Insurance
Very helpful and communication was…
Very helpful and communication was excellent. All aspects of the insurance was explained well
May 14, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Susan,
Thanks so much for leaving us a review - we're happy you felt our service was up to scratch!
Blue Light Insurance.
Very happy with the professional manner…
Very happy with the professional manner Mr. Ryan approached me. Always timely, approachable, respectful towards me .
Thanks to blue light team
May 27, 2025
Reply from Blue Light Insurance
Hi,
We're so glad you found Ryan very helpful, approachable and respectful.
We appreciate you taking the time to share your experience with us.
Please do let us know if we can be of any help.
Blue Light Insurance.
Excellent advice
Excellent advice, with absolutely no pressure from James May. Great, patient communication. He told us when he thought we didn't need a particular policy, rather than just trying to sell. The premiums seem fair. I would highly recommend them.
May 7, 2025
Reply from Blue Light Insurance
Hi Dids,
Thank you so much for leaving us such a lovely review.
We're so happy you received such a great service from James and did not feel under pressure to take up the protection policy. James are both very devoted to helping each client to the fullest.
We appreciate you taking the time to share your experience with us.
Let us know if we can be of any further assistance and we look forward to helping in the future.
Blue Light Insurance
Quick thorough and helpful
April 30, 2025
Reply from Blue Light Insurance
Hi Sharon,
Thanks for taking the time to leave a review of our services, we're delighted we helped you find the right plan and you felt the service was friendly
Blue Light Insurance
The person I spoke to was lovely
The person I spoke to was lovely, explained everything clearly, nothing was too much trouble, kind and helpful. I would definitely use again, and recommend.
April 3, 2025
Reply from Blue Light Insurance
Hi Mrs Gregory,
We're so glad that you had a positive experience and that we were able to help with your cover!
We really appreciate you taking the time to leave us such a lovely review, and look forward to helping you in the future!
Blue Light Insurance
Top marks
It was insightful, informative, and extremely helpful. Who knew looking into and getting insurance would be a pleasant/fun experience? Top marks all round. Highly recommended.
March 30, 2025
Reply from Blue Light Insurance
Hi Wayne,
WOW! Thank you so much for leaving us such a lovely and detailed review.
We're so happy you received such a great service from our we devoted to helping each client to the fullest.
Let us know if we can be of any further assistance and we look forward to helping in the future.
Blue Light Insurance
Great service from start to finish
Great service from start to finish, they did all the leg work that I didn’t have time to do myself. Thank you.
April 1, 2025
Reply from Blue Light Insurance
Hi Joseph,
Thank you for taking the time to leave us such a lovely review!
Its great to hear that you found the experience efficient and felt looked after during the whole process.
We look forward to working with you again in the future!
Blue Light Insurance
Reply from Blue Light Insurance
Hi Damian,
We're really pleased to read this review.
We look forward to looking after you now and into the future.
Blue Light Insurance
Amazing experience!
Milo was helpful with showing us the available options that were best suited to our needs and discussed these with us many times before finalising the right cover for us. This was particularly true as we were both NHS employees. The rest of the team were brilliant at communicating the documents, etc. We were very happy with the team at Blue Light Insurance, and we would highly recommend them.
January 24, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Hazel,
Wow!! Massive thank you for the great and honest review.
We're really glad we managed to help you find the exact cover that you both needed and that the service was up to standard.
We look forward to looking after you into the future and continuing to make your cover stays suitable as your circumstances change and evolve!
You can contact us any time and we will be glad to help.
Blue Light Insurance.
The staff were very professional
The staff were very professional, detailed a conducting their assessment. They have been courteous and knowledgeable
March 10, 2025
Reply from Blue Light Insurance
Hi
Thank you for leaving us a review.
It means so much when our customers share their experiences here.
Please do let us know if we can be of any further help.
Blue Light Insurance
Friendly personalised advice and competitive
Friendly personalised advice and felt no pressure at any point to complete with Blue Light Insurance. They allowed time for me to think things over, undertake my own research and were always easily contactable on my terms.
February 21, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Tom,
Thank you so much for the kind words, it really means a lot to us when clients are pleased with the service we offer. We're so happy you received such a great service from our team.
We look forward to hearing from you again in the future.
Blue Light Insurance
Myself and my husband took out a life…
Myself and my husband took out a life and critical illness policy recently. Both Zoe and Ryan were very helpful. They always responded to emails or calls promptly and dealt with all of our queries. They seemed knowledgable and were helpful all the way along. The policies were some of the most comprehensive for the price that we have seen (and we did compare several providers). We would highly recommend this provider.
February 27, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Amy.
Thanks so much for your review, we really do appreciate it.
One of our key values here is to bend over backwards for customers who (due to their circumstances) may find it more difficult to get covered.
We find many of our competitors simply give up and walk away from such customers... and this just isn't right.
We're really glad we found the right solution for you and your Husband, and we are always here to help.
Blue Light Insurance
Excellent service.
Ryan and Zoe made sorting out life insurance easy and they got the best price for me.
January 16, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Hannah,
Thank you so much for your kind words. if we can help with anything else in the future then please let us know.
Blue Light Insurance
Good job👍
Ryan was really helpful and patient whilst explaining the process involved. This has made the process much smoother and easier to manage.
February 25, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Owolabi,
We're so glad that you had a positive experience and that we were able to help with your cover!
We really appreciate you taking the time to leave us such a lovely review, and look forward to helping you in the future!
Blue Light Insurance
Really helpful,professional staff
Dealt with Betul and Zoe who were both really helpful and professional. They were not pushy at all like some insurance brokers can be like.
February 25, 2025
Unprompted review
Reply from Blue Light Insurance
Hi Watson, thanks for your review.
We're really pleased to see you were happy with the service that Betul & Zoe provided and that you feel you've got a product to suit your needs.
If you ever need to ask us a question, make changes to your cover, or discuss anything else - don't hesitate to get in touch.
Blue Light Insurance
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