Blue Star Coffee.eu Reviews 

490
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast international shipping and incredibly helpful customer support, noting that orders consistently arrive promptly and prices remain very fair. People also deeply appreciate the broad selection of hard-to-find components available at reasonable costs, making it much simpler to repair older machines. Some reviewers were not happy with frustrating delivery delays, exceptionally long waiting times, poor tracking information, and occasionally receiving incorrect items. A few customers also experienced severe difficulties obtaining requested refunds or receiving timely responses from support when unexpected mechanical problems arose.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and compatibility. While many customers praise the... See more

Delivery service

People report positive experiences with delivery_service, noting that shipping is extremely fast, carefully... See more

Order

Reviewers mention ambiguous feedback about order processes, as experiences vary significantly among... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting truly professional and... See more

Price

Users describe positive interactions with price, highlighting that items are offered at very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only needed a small part but I couldn't find it domestically and other suppliers either couldn't/wouldn't send it because of tariffs or charged way too much. Blue Star charged a very fair price, gav... See more

Company replied

Rated 5 out of 5 stars

I was asking about a few very specific coffee machine parts, which were not included for the steam wand assembly I bought. The Support replied very quickly und ended up testing similar parts of anoth... See more

Company replied

Rated 5 out of 5 stars

Good product and does exactly what I needed it to do - provides stable measurement so I can see what my machine does. Item arrived quickly and screwing the gauge onto the portafilter yielded a simply... See more

Company replied

Rated 5 out of 5 stars

The coffee beans are top quality and very reasonable. I live very close to their offices , so it is great that I can collect rather than pay shipping. The quality of the coffee is exceptional.... See more

Company replied


Company details

  1. Coffee Machine Supplier
  2. Coffee Shop
  3. Coffee Wholesaler

Written by the company

Blue Star Coffee has been in the coffee business since 1997 and are based in Galway, Rep. of Ireland. Located in the lower burren area of Kilcolgan, we are easily accessed by motorway and are 2 hours from Dublin and 30 min from Galway city. Blue Star Coffee.eu is exclusively dedicated to coffee e-commerce, specialising in home coffee machines spare parts and accessories for resale in the United States, Ireland, UK, Europe and worldwide. We are the main distributors for Caffe Agust coffee and Caravaggio coffee With over 1900 products available and growing, our mission is to be a leading e-commerce purveyor of all things coffee, to both the home and commercial sector. Blue Star Coffee.eu specialise in prosumer parts and accessories for major brands such as Ascaso, Gaggia, Rancilio, Lelit, Rocket, Bezzera and LaPavoni. By importing barista equipment in bulk, enables us to offer coffee shop supplies at the lowest prices in the commercial sector including Cafe, restaurant, hotel and bars in Ireland, UK and Europe.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

490 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.4

All reviews

(490)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Can't fault this company from my own experience. Item arrived quicker than I expected and works well, improving my coffee all around. Would highly recommend.

November 8, 2024
Unprompted review
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

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Rated 5 out of 5 stars

Best coffee parts site ever !!

Great range of parts for loads of machines ! Great price and delivered within 5 days from ireland to UK.

100% recommended them and now my machine is back up and running !

October 25, 2024
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

good advice given quickly

good advice given quickly, fast delivery and good price

October 25, 2024
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Easy to buy

Easy to buy, have lots of options for coffee lovers. Price of shipping is good in Euro countries.

November 4, 2024
Unprompted review
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

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Rated 5 out of 5 stars

A lot to like

Good selection, very competitive prices, quick shipping, well packaged - there is a lot to like. I am a certain return customer.

October 25, 2024
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Trusted dealer, nice experience

The site is fine, well structured. Easy to order, pay and track the order. Info are OK and reliable, fast dispatching (in the same day).

October 25, 2024
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Perfect

It was my 4th or 5th order, so I can generalize: everything perfect, as always.
Highly recommended to all coffee lovers!

October 29, 2024
Unprompted review
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

Rated 5 out of 5 stars

The products I ordered for my Delonghi…

The products I ordered for my Delonghi coffee machine are top quality.
I am surprised by the good communication and shipment and as a customer I am very satisfied. I really heartily recommend Blue Star Coffee to everyone.

October 30, 2024
Unprompted review
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Reply from Blue Star Coffee.eu

Many thanks for your excellent review and valuable feedback.

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Rated 5 out of 5 stars

A reliable website with excellent products

I have purchased a few items from Blue Star Coffee, they are all of excellent quality and just as mentioned on the website.
I've just received another order and, once again, it's very well packaged, with the items I ordered, the items are exactly as mentioned on the website, and very fast delivery between countries.
At Blue Star Coffee, I was able to find spare parts for my coffee machine using a technical drawing on the website listing all the machine's spare parts.
I highly recommend Blue Star Coffee.
Congrats, Blue Star Coffee, for your excellent service.

October 30, 2024
Unprompted review
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Reply from Blue Star Coffee.eu

Many thanks, Antonio, for your excellent review and valuable feedback. It is always nice to get acknowledgement for all the hard work of our dedicated team.

Rated 5 out of 5 stars

Great Products at Good Price

Products from Blue Star Coffee are simply great and good value for money. Hassle free delivery to the EU and the support is excellent. The product descriptions are very accurate with recommendations and tips. Fully satisfied!

October 1, 2024
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Reply from Blue Star Coffee.eu

Many thanks, Arun, for your excellent review and valuable feedback.

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Rated 5 out of 5 stars

Good prices

Good prices. Fast delivery.

October 4, 2024
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Reply from Blue Star Coffee.eu

Many thanks, for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Super slick ordering process

Super slick ordering. Able to find the part quickly. Get it quickly. Perfect.

October 16, 2024
Unprompted review
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Reply from Blue Star Coffee.eu

Many thanks, Corin, for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Great customer service!!

Great customer service, fast to respond to queries will 100% use again!

October 1, 2024
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Reply from Blue Star Coffee.eu

Many thanks, Ben, for your excellent review and valuable feedback.

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Rated 5 out of 5 stars

Ordering was great

Ordering was great, shipping was quick and probably nothing to do with blue star coffee but still have not received anything sadly
Edit just arrived now given 5 stars

October 1, 2024
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Reply from Blue Star Coffee.eu

Many thanks, Lynn for your excellent review and valuable feedback.

Rated 5 out of 5 stars

Always great service.

Great service, as always. Correct parts, good instructions, prompt shipping, reasonable shipping costs to Canada. Thanks to Blue Star, our 2012 Ascaso Dream still works great.

September 26, 2024
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Reply from Blue Star Coffee.eu

Many thanks, for your excellent review and valuable feedback.

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