Good luck if you ever need support. I purchased a package and had been using it, but I couldn't access my account. The password reset didn’t work, and support couldn’t resolve the issue for two week... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
BNESIM is a trusted global communication provider, offering innovative solutions like eSIMs, SIM cards, travel Wi-Fi routers, international calls, SMS, and IoT services. With coverage in over 200 countries and customizable plans, BNESIM connects travelers, entrepreneurs, and businesses seamlessly worldwide. 🏆 Recognized as the World’s Best Travel SIM Provider in 2019, 2020, 2022, 2023, and 2024!
Contact info
Unit C, 8/F, King Palace Plaza, NO:55 King Yip Street, Kwun Tong, Kowloon, Kowloon, Hong Kong
- support@bnesim.com
- www.bnesim.com
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
lots of options
BNEsim has a lot of different options to choose from. Particularly I like the non-expiry option. It always works.

Reply from BNESIM
The best for prepaid sim cards and esim
BNESIM is by far the best sim and esim provider I've ever used. I travel up to 20 times per year to 5 different countries, and I use BNESIM both for my personal phone (esim) and as an inexpensive wifi router to monitor my home when I'm away.
It's very convenient to buy coverage in a new country using the bnesim app than it is finding and buying a sim card locally. Prices are much cheaper than local coverage, especially if data usage is light.
They are also the only provider I've found that offers non-expiring data packages, which is super useful for occasionally usage in specific countries.
A+++

Reply from BNESIM
Using BNESIM for 3 ir 4 years
Using BNESIM for 3 ir 4 years. In several contries. Mainly UK and Norway. Monthly plans are quite good, maybe not the chipest one but all in one app and easy to top up, plus cash back on all top ups. And and is one of the most best options is lifetime plans, I do have one plan which works for almost 2 years, 1Gb in Turkey, spending couple of hours every month in Istanbul just enough to use for messages and quick browsing.

Reply from BNESIM
I almost always use Bnesim when…
I almost always use Bnesim when traveling, and lately I always do, because it guarantees the best prices and quality. An obvious plus is the customer service, which is always ready to help. I like the convenient app. Recommended.

Reply from BNESIM
Smooth, reliable, and professional service from start to finish
I had a very positive experience with BNESIM. The overall process was smooth and straightforward, and the service worked exactly as promised.
What I appreciated most was the reliability and ease of use. Everything was clearly explained, activation was quick, and the connection quality met my expectations throughout my usage. It was reassuring to use a service that simply works without complications.
In addition, the customer communication felt professional and supportive, which makes a real difference when choosing a digital service provider.
Based on my experience, I would confidently recommend BNESIM to anyone looking for a dependable and user-friendly solution.

Reply from BNESIM
BNESIM is the best.
Excellent services, almost covered all the world. The prices of the packages is cheaper than other companies. Costumer services always ready to help. I travel a lot and BNESIM is my favourite communication company.

Reply from BNESIM
I’ve used BNE multiple times on my…
I’ve used BNE multiple times on my trips and I really like it. It’s super quick and easy to use, and I would definitely recommend it.
They were also really nice when they refunded the eSIM I bought in advance for my trip to Kyrgyzstan after I didn’t end up using it.

Reply from BNESIM
Good Company and service
Good Company and service . I am using this product in all my trips and it works perfectly

Reply from BNESIM
BNESIM in Turkey!
I have used an eSIM bought from BNESIM and it worked perfectly and smoothly. The coverage and signal were at high level!

Reply from BNESIM

Reply from BNESIM
Amazing service
Amazing service. I’ve been using it in multiple countries and it has never let me down. Great flexibility with the lifetime plans (data don’t expire!) and the regional plans (you can use the data in multiple countries).

Reply from BNESIM
Great value plans
I really like the cheap, non-expiring plans — they offer great value and flexibility. The KYC process was a bit cumbersome at first, but it was eventually sorted out. Overall, a good experience once everything was set up.

Reply from BNESIM
Great service and pricing
I’ve been using the BNESIM eSIM in Switzerland and Turkey mainly because of the affordable pricing, and to my surprise the data connection was very stable in both places. It’s been a great option for traveling🫶

Reply from BNESIM

Reply from BNESIM
Work flawlessly regardless of the country
I have used BNESIM multiple times on my trips to European countries. Each time, I had a pleasant experience and stayed connected as if I were home. I recommend it as a reliable and cost-effective eSIM provider.

Reply from BNESIM
Have been using BNE for a few years…
Have been using BNE for a few years now! Always offers great service and cheapest rates across the continents!
Great speed and access throughout Europe! Would highly recommend them as an eSIM provider!

Reply from BNESIM
Reliable and flexible service for my daily needs
I've been using BNESIM for months, and I absolutely love it. I'm using it not only for travel, but also as a data eSIM when I'm home, because it's actually cheaper than local operators and gives me the big advantage of using two networks, so it works even when there is limited coverage on one of them.
BNESIM also provides plans with no expiration; I use this on my iPad when I'm occasionally outside of a Wi-Fi signal. Overall, it's a reliable and flexible service that I would definitely recommend.

Reply from BNESIM
One star is honestly too much for…
One star is honestly too much for BNESIM.
In Rwanda the eSIM does not work at all while my friends do have proper data connections with other eSIM providers.
Support does answer fast - but only at the beginning. Then it’s more playing on time on purpose. Support team (be aware of Barbara Malek or whoever is writing behind that name) does not answer questions, especially if you request properly the refund that is according to website possible. It is not! They let you wait quit a period and then you need to pay for the period additionally… quite a fraud.
Good Solution
I´m happy and have never had any issues. Really good for international travel!

Reply from BNESIM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





