Board Worx Reviews 

54
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just purchased a second hand foil set, delivered with no issues and in much better condition than I anticipated for 2nd hand equipment. - Thank you.

Rated 5 out of 5 stars

Very very very good customer service. Write an email to them and you get an answer, call them and someone answers the phone. Accurate delivery times are provided before you buy and if something isn’... See more

Rated 5 out of 5 stars

I phoned about a Paddle board on Friday at 2pm asking could I get this delivered on Monday as website had 3-5 days for delivery.I was advised to go on line to place order as this would speed up the tr... See more

Rated 5 out of 5 stars

Phoned boardworx to get advice regarding a repair I needed on a ripped wing . The person I spoke to gave me some great advice on how to carry out repair. I then ordered repair tape from boardworx whic... See more

Company details

  1. Recreation Center

Information provided by various external sources

Boardworx is owned and run by water sports experts that love to kitesurf, windsurf, surf and just enjoy the water. Because we’re water users, we stock a large range of kitesurfing, SUP, and windsurfing products that we have tried and tested and enjoyed using in all types of waves and winds. We can talk with wisdom and experience on a lot of different equipment. At Boardworx we aim to provide you with a friendly, honest and reliable service, We know that the kit is expensive so we strive to find the best possible prices but also we try and give the best service you will ever receive from a shop with a personal touch.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Super happy with the service online

Super happy with the service online. Had a question that was answered very fast via Whatsapp and managed to get the answers I needed and a fast delivery. Really recommend!

May 20, 2026
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Rated 5 out of 5 stars

Knowledgeable, helpful and super quick!

I rang Mark early on a Friday morning and he rang me back 10 minutes later.
It was no big deal, just interested in a second hand wing in the sale.
Mark could not have been more helpful, gave me the background to the kit and the sail was just as it was described when it arrived a day later.
Brilliant 😎‼️

November 1, 2024
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Rated 5 out of 5 stars

Great advice good service

Phoned boardworx to get advice regarding a repair I needed on a ripped wing . The person I spoke to gave me some great advice on how to carry out repair. I then ordered repair tape from boardworx which arrived within a couple of days . Repair went well using advice given and now happy to say that wing is looking good again . Thanks to Boardworx for great product and great advice . Would recommend this company for the product they supplied and their friendly helpful staff.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

I phoned about a Paddle board on Friday…

I phoned about a Paddle board on Friday at 2pm asking could I get this delivered on Monday as website had 3-5 days for delivery.I was advised to go on line to place order as this would speed up the transaction 45minutes later this had been packed and collected and delivered by 9.30am on the Monday.A great service and a great product at a great price you cannot go wrong using these guys thanks again .

July 20, 2024
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Rated 5 out of 5 stars

Wingfoiling gear: great service; great products

I went to Board Worx to upgrade my beginner wingfoiling set up. The staff were brilliant, spending lots of time advising me on the best board and foil set up. The gear I bought had been amazing and helped me progress really quickly. Couldn’t recommend highly enough.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

The delivery company lost my order and told me I had to contact Board Worx - as I could make a claim from them.
Board Worx answered my e-mail within minutes and immediately resolved the issue send out a replacement. Exemplary customer service.

December 23, 2022
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Rated 5 out of 5 stars

Great service

Hi .
I brought a Red paddle board in February from this shop. I had a good experience with the member of staff who dealt with me . He answered all my questions and was very helpful and polite . The paddle board has been sitting in my hallway cupboard for 6 months in its rucksack waiting to be used as I've been out of the country for a few months .6 months old and I've not taking it out once . Crime I no haha
Well today i was up early. Jumped in the car off to Herne bay with my new board . Open the rucksack to finally roll my paddle board for the first time . And the pump hose is spilt .luckily I was only a few miles from the shop . The owner of the shop gives me a new pump hose straight away no questions asked . And I'm in the water 10 minutes later
. I'm Very happy with Boardworx sales and after sales service 1st class .

Regards Alan

August 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I bought a second hand kite from Board Worx. The customer service prior to my purchase was excellent and the knowledge and advice on the product was much appreciated. The kite was like new. The kite works excellent and meets my expectations following our chat. Excellent work.

January 30, 2022
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Rated 5 out of 5 stars

Very very very good customer service

Very very very good customer service. Write an email to them and you get an answer, call them and someone answers the phone. Accurate delivery times are provided before you buy and if something isn’t in stock the accurate lead time is provided without any crafty tricks to take your money then inform you of a delay (my experience with some other companies).

Good customer loyalty discount 👍

September 3, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, I called Boardworx about getting a part for my foil for holiday the next day, a bit of a hard ask, and they came up trumps i had the wings for my foil arrive within 24 hours and I had a fantastic holiday, great price ,great service, thank you Mark and Ollie for a great holiday.

June 20, 2019
Unprompted review

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