boAt Reviews 

313
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, most reviewers were let down by their experience overall. Consumers frequently state widespread frustration regarding poor product quality, noting that items often arrive defective, broken, or stop working shortly after the initial purchase. Furthermore, people consistently describe major difficulties with customer service, finding the support teams entirely unhelpful, unresponsive, and dismissive when handling urgent warranty claims or refund requests. Some reviewers were happy with the quick warranty replacement process, noting immediate acknowledgment and remarkably fast support experiences. Other consumers additionally mentioned receiving secure packaging, good material standards, and feeling genuinely satisfied with certain durable items delivered to them.

What people talk about most

Product

Reviewers highlight negative aspects of product performance and quality, noting that items frequently arrive... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration with unhelpful... See more

Quality

People report negative experiences with quality, highlighting defective items, charging failures, and poor... See more

Service

Consumers find service to be exceptionally frustrating, expressing deep dissatisfaction with unhelpful... See more

Warranty

Customers encountered deep dissatisfaction regarding the warranty process, reporting that claims were... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My warranty is not getting claimed while my device is on 1 yr warranty period. I'm mailing them they suggesting me some basic troubleshooting like network on off, cookie cleaning, cache cleaning, try... See more

Rated 1 out of 5 stars

I hv purchased a boat ANC 551 Bluetooth of boat . It was defective within week . Accly a complaint was registered with boat but due to some internal problems with boat neither product returned nor pro... See more

Rated 1 out of 5 stars

Very poor service experience. My boAt earbuds got damaged twice, and even after raising a service request, the pickup team never called me and marked it as “customer unreachable.” I had to stop m... See more

Rated 1 out of 5 stars

IHAVE PURCHASE BOAT AAVANTE BAR 610 2 MONTH AGO. THEN SUDDENLY IT STOP WORKING. When I claim for warranty service center return me for showing physical damage while on off switch not... See more


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1.3

Bad

TrustScore 1.5 out of 5

313 reviews

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1.3

All reviews

(313)

142 reviews in the last 12 months

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Rated 1 out of 5 stars

bought boAt Airdopes

bought boAt Airdopes. After 5 months, the right side developed a charging problem. I continued using it for 8 months before applying for a warranty claim.
boAt informed me after a long time that it had been repaired. On September 3, they told me that I would receive my product within 3–5 days.
Today is September 18, but I still haven't received my product.

September 18, 2026
Unprompted review
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Rated 1 out of 5 stars

One of the worst experience to purchase…

One of the worst experience to purchase the boat product. Recently I purschased BOAT NIRVANA ZENITH PRO from the boat official website. And I received the product within 3 days. While unboxing I noticed that the case has some lines the stickers in earbuds were also removed, and while pairing it was showing the previous owner, which means the product which I received was REFURBISHED. So I raised the complaint to Boat Lifestyle and they took 10 days just to state that, the product was intact by our logistic style. They were not concern about the customer side that what they are facing an issue.
I was a boat user since the last 4-5 years. But this experience showed me never to trust such things.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

i have buy boat bar speaker 1280

i have buy boat bar speaker 1280
i have face trouble audio issue, i will try many time custmor care number, he tell no internal products no support, so dont buy boat produts , no proper service in boat produts

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

Order id :-10132951 It was a very very…

Order id :-10132951 It was a very very bad experience with the boat, don't purchase the boat product,
if you do not love your money then purchase the product. i have purchased (1700 ₹) boat ear buds At 4 sep 2026 but that is very bad quality of what they reply plz see (we would not be able to assist you on the sound leakage issue that you have mentioned.) please care full about that before purchase the any product, general i am not a social media person but they force me to do that

September 7, 2026
Unprompted review
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Rated 1 out of 5 stars

My name is Alex

My name is Alex, and I had a terrible experience with boat earphones bassheads 225, I bought it on July 13 2026. While using, the jack got scratched and because of that one of the earphone driver is not working, contacted their Customer service team and thought the item has warranty, they were unable to help at all, I couldn't even enjoy the earphones more then 2 months, overall very flimsy product and customer service, very disappointing, not recommended.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Worst worst worst worst product I have…

Worst worst worst worst product I have seen in my entire life , they sended me airdopes 161 product,it is very useless , and in starting days the on side earbud was not working and then the socket was broken also and now I complained by in one year warranty the company is not taking any actions regarding my product.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Pls don't buy any product of boat

Pls don't buy any product of boat. Bad experience. No customer support.
Mai na ab boat products buy nhi karungi or baaki sab se bhi request hai ki aap boat ke products lena band kar de.
Ye koi help nhi krte. Ek bar customer ka amount lene k baad unhe koi matlab nhi h

September 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered a Partypal speaker on Boat on…

Ordered a Partypal speaker on Boat on 26th Aug and delivery confirmed by Boat while booking , was 29th Aug. Although on Amazon, delivery was assured for 28th Aug, preferred to go with Boat. Waited on 29th Aug, delivery did not happen, in fact no communication from boat. Needed the speaker for a function on 30th Aug , but the product was not delivered. When tried Boat Support nos it says Sundays no customer care available!!! Left with no choice sent a mail to their support mail id, got reply saying that they would revert in 48 hours and try their best to deliver the product at the earliest. Is this any assurance or delivery confirmation!!!???
Today being Monday , called up their customer care, the person expressed helplessness and kept saying sorry without giving any confirmation on delivery date. Same reply today again I got that I need to wait 48 hours and they would try their best. All sugar coated replies with no delivery assurance. Then I told her to cancel my order and refund my amount as they are not able to give a final date of delivery. I was astounded to hear that the order cannot be cancelled!!! This is total dadagiri!! For a performance promise which Boat could not keep why should a customer suffer!!!???
Highly frustrating and disappointing experience with Boat!!!

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

🚨 DO NOT BUY FROM THIS COMPANY'S PRODUCT

🚨 DO NOT BUY FROM THIS COMPANY. 🚨

Defective product ➡️ asked for warranty replacement ➡️ they sent me ANOTHER defective piece. Yes, TWO broken units from the same "trusted" brand. 👏

I emailed them immediately — silence for a full day. Called them today, and suddenly it's "you must upload proper images within 48 hours" — but WHICH images?? They won't say. I've emailed asking for specifics MULTIPLE times and get zero replies.

So let me get this straight: I have a strict 48-hour deadline for a requirement they refuse to explain, while my emails vanish into a black hole. 🚮

This isn't customer service, it's a joke. Broken product, broken replacement, and a support team that ghosts you the moment they need to actually help.

Save your money and your sanity — look elsewhere. ❌

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a wired earphone from boAt…

I bought a wired earphone from boAt with a 1-year warranty, but the audio automatically stops after connecting it to my phone. I have to unplug and reconnect the cable every time to get the sound back.
I contacted boAt support, and the product has already been replaced twice, yet the exact same issue keeps happening. Their only solution is to replace it again—which I have already done twice. Still, there is no actual solution.
I feel like I have completely wasted my money. This was my first boAt purchase, and I chose an Indian brand despite having many other options. Unfortunately, the experience has been extremely disappointing, especially the customer support.
I would not recommend buying boAt products. Their after-sales support is extremely poor.

August 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Strongly Dissatisfied

Strongly Dissatisfied

I am extremely disappointed with boAt’s product quality and customer service. I purchased their Airdopes, and initially the left earbud stopped working. Despite the product being under warranty, it was not replaced.

Now I am facing calling issues as well, which is even more frustrating. The product was already in transit for such a long time, and after waiting so much, I expected a proper solution when another issue occurred within the warranty period. Unfortunately, I received no satisfactory resolution.

I am genuinely,unsatisfied and very disappointed. In my experience, neither the product quality nor the customer service and customer dealing have been good.

I would not recommend boAt to anyone considering buying their products. Please think twice before purchasing.

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with boAt. I received used earbuds, and the product even had no serial number. This is completely unacceptable for a new product. boAt should properly check products before sending them to customers. Very poor quality control and customer experience. I would not recommend buying from boAt after this experience.

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

A very satisfied customer

I know only dissatisfied customers review - so sorry to rock your boat!
Have been a boAt customer for ~ 10 years now - I love Rockerz neckbands and have bought / gifted several.
Over the years, this is the first time I have had to test their customer service - F1 Services in JMD Regency, Gurgaon - and the experience was terrific.
Quick registration of my complaint, immediate acknowledgement from the company, constant communication, and free replacement within 5 days. Truly magnificent.
Thanks boAt, F1, and Nafisa for the experience

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

Purchases

Purchases
Boat party pal 450
Within 15 days
Charging problem
And not charging

Not easy to fill complaint
I purchased 3 year extended warranty pack
Say no to boat product

August 17, 2026
Unprompted review

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