Boden is excellent as always— producing classical clothes with fun & modern designs. All well-made. Good customer service. My favourite place to shop throughout the seasons. However, if I am not quick... See more
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Boden, Kirby Road, Glenfield Leicester, , LE3 8DU, United Kingdom
- 0330 333 0000
- cservices@boden.co.uk
- www.boden.com
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Excellent quality clothes, brilliant service
Excellent quality clothes, distinctive and stylish. I bought clothes for my granddaughter, who is very tall. I had to return items several times. That was no problem, the process was very easy and stress free. I bought her several items in size 13 to 14 which fitted. My granddaughter is 9. However she is very tall for her age. There was nothing wrong with Boden sizing. She was over the moon with everything, as was her mother and I. No small feat as my granddaughter is very hard to please, she knows exactly what she likes. Delivery is always very quick. A very positive experience. Thank you Boden.
Always a great experience
Always a great. Experience dealing with Boden. Very quick delivery. Quality clothing.
I’m never disappointed with this…
I’m never disappointed with this company. Time after time season after season, delivery after delivery. Beautiful vibrant fast fashionable . I just love! Thank you
How mail order should be
It's always easy to order from Boden. Easy to order, quick delivery , easy returns and a speedy refund.
Always beautiful unique fabrics
Always beautiful unique fabrics , great quality and a fair price
Superb quality products
Superb quality products, swift service for buying and the very rare returns. Lots of frequent offers too.
Wonderful service
Wonderful service, exceptional clothes of great quality. I always trust this company, it's my go to. Highly recommend.
Love all my items from Boden
Love all my items from Boden, fit nicely and sizing is good not small!
Lovely dress but
Lovely dress but returned the article because I am long waisted and this dress just didn’t fit right but by chance did see someone wearing it at Chelsea Flower Show and it suited them fine.
Consistently excellent quality and…
Consistently excellent quality and distinctive designs (also- pockets in everything! Hurray!). Always wash well and colours remain vibrant. Love Boden clothes for myself and my little boy, my go to for any kind of special occasion.
My go to brand for swimwear
I used to fall down the rabbit hole of searching for swimsuits online… cute in the photos, but disappointing when the actual product arrived. After trying a few places and going through too many refund negotiations, I found Boden, and I haven’t looked back.
The variety of designs is great (something for everyone!) and the quality matches what you see. I don’t need to look anywhere else.
Just gorgeous clothes
With 3 grandsons, Boden is my favourite place to shop. Clothes are excellent quality and the boys love them too. Cannot recommend this company highly enough!
Lovely dress, quick delivery
Very straightforward to order. Lovely dress, exactly as in picture. Very easy to return the one which was too big.
Bikini with a lovely pattern
I ordered this bikini with a lovely pattern, and I absolutely love how it looks. 👙 It’s beautiful and comfortable, although the fabric could be a bit softer. I bought it in the sale, and it was worth it. 😉
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