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Bodybuilding Warehouse Reviews 

36,065
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 815 reviews, reviewers had a great experience with this company. Many customers frequently mention that the products are competitively priced, offering exceptional value alongside a truly fantastic selection of everyday items. People also genuinely appreciate the exceptionally swift delivery service, tasty flavors, and the overall reliable quality of the fitness supplements received. However, some customers also noted frustrating issues with damaged packaging during transit, leading to large amounts of spilled powder inside shipping boxes. A few people experienced significant delivery delays and persistent difficulties with the specific courier service handling their fragile packages. Others mentioned occasional confusion regarding website promotions.

What people talk about most

Product

Users describe positive interactions with product, highlighting great flavors, good value, and reasonable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders are frequently processed with... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the great results, good taste, and... See more

Price

Customers had positive experiences with price, consistently finding the costs to be some of the best around... See more

Order

Reviewers mention ambiguous feedback about order processes, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Postage went well however their whole discount system does put me off. There is always better discount codes if your willing to search for them. Or they will drop the price just after you buy. It does... See more

Company replied

Rated 4 out of 5 stars

The delivery is in good time but also quicker than expected sometimes. May need a bit more wider range of protein shakes from body building ware house itself, other than that the experience is goo... See more

Company replied

Rated 4 out of 5 stars

I really like the products from BBW, always high quality. However something has to be done about the price of whey protein. Its now unpayable, the cheaper protein powders are of very poor quality.

Company replied

Rated 4 out of 5 stars

Purchasing was straightforward. The product is as good in terms of content as any other protein powder I have purchased whilst it can be a tiny bit lumpy if only using a protein shaker and circular wh... See more

Company replied



Company details

  1. Fitness and Nutrition Service
  2. e-Commerce Service
  3. Food Manufacturer
  4. Health Food Store
  5. Sports Nutrition Store
  6. Vitamin and Supplements Store

Written by the company

Bodybuilding Warehouse is the UK's leading supplement superstore. We offer both our own range of high-quality Bodybuilding Warehouse brand supplements, and over 50 other leading brands at the UK's lowest prices. We pride ourselves on quality and service - and offer FREE training and supplement advice. Check out our site today and join the winning team. Be your best with Bodybuilding Warehouse! We also offer wholesale accounts for gyms, stores and personal trainers. Get in touch for more information.


Contact info

4.0

Great

TrustScore 4 out of 5

36K reviews

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4.0

All reviews

(36,065)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

General thought

The delivery is in good time but also quicker than expected sometimes.

May need a bit more wider range of protein shakes from body building ware house itself, other than that the experience is good

July 24, 2026
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Hi Michael,

Thank you for sharing your feedback! We’re so glad to hear your orders are arriving quickly and that you’ve had a great experience overall.

We also really appreciate your suggestion regarding our selection of protein shakes. 

We're always working to expand our range, and we’ll definitely share this feedback with our product team! Thanks again for choosing us, and let us know if you need anything else.

Warm regards,
Team Warrior

Rated 1 out of 5 stars

Terrible delivery and terrible customer service

I have attempted to order three items on separate occasions, on all occasions, the item never arrived, getting in touch with customer services is terrible, auto responses from AI bot that tell yous to go to customer services, took a week to get a response, on each occasion I got a refund but no way of getting a product delivered, rubbish customer service and delivery

July 15, 2026
Rated 5 out of 5 stars

Good product

July 27, 2026
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Thank you for your feedback! We’re so pleased to hear that you’re enjoying the product.

We really appreciate your support and hope to see you again soon!

-Support Team

Rated 5 out of 5 stars

Very good products

Very good products. Delivery is very quick. Prices are one of the best around. Cannot fault bodybuilding warehouse.

July 27, 2026
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Reply from Bodybuilding Warehouse

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with the products, quick delivery, and great prices.

We really appreciate your support and hope to see you again soon!

-Support Team

Rated 5 out of 5 stars

Well packaged and product as good as…

Well packaged and product as good as always

July 27, 2026
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Reply from Bodybuilding Warehouse

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with the product and that it delivers the results you were looking for.

We really appreciate your support and hope to see you again soon!

-Support Team

Rated 2 out of 5 stars

I wouldn’t use them again

I wouldn’t use them again!

They breached GDPR when they sent me a confirmation that my order had been deliver (I was chasing a lost order) on the order confirmation was the name and address of another person. It was like they had just pulled some random order that had been delivered to try and get out of giving me a refund for a lost parcel. All because they chose to use a substandard delivery Company.

May 20, 2026
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Reply from Bodybuilding Warehouse

S Holder,

We are truly sorry to hear about the issues you experienced with your recent order and the deeply concerning breach of your privacy. We understand how frustrating it must have been to receive incorrect information while trying to resolve a lost parcel, and we sincerely apologize for this oversight. We are taking your feedback very seriously and are reviewing our internal processes and our delivery partner's performance to prevent such incidents from happening again. We appreciate you bringing this to our attention.

Bodybuildingwarehouse

Rated 5 out of 5 stars
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Hi,

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re delighted to hear that you found the ordering process quick and easy and that your delivery arrived fast. Your support and kind feedback really mean a lot to us! 😊

Thanks again, and we hope to see you again soon! 💪

Rated 5 out of 5 stars

Good products and service would…

Good products and service would reccomend and buy from this company.

July 22, 2026
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Reply from Bodybuilding Warehouse

We're so glad to hear that you're happy with our products and the service you received. We truly appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Hi Ruan,

Thank you so much for the fantastic feedback! We’re delighted to hear you’re happy with the products and prices. We really appreciate your support and hope to see you shopping with us again soon!

Rated 5 out of 5 stars

worth every penny

Very easy transaction,very well laid out website,with all information available,delivery was spot on,Just purchased my second 4kg bucket

July 21, 2026
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Reply from Bodybuilding Warehouse

Hi Darren,

Thank you so much for your fantastic feedback! We’re really pleased to hear you found the website easy to navigate, with all the information you needed, and that your delivery arrived right on time. It’s great to have you back for your second 4kg bucket!

We really appreciate your continued support and look forward to serving you again. Thank you for choosing us!

Rated 1 out of 5 stars

I purchased 2 x 4kg tubs of shred…

I purchased 2 x 4kg tubs of shred protien. It was awful. I actually disposed of both tubd at £80 loss to me. The taste was discusting and the chemical smell and taste was over whelming. My son also said the same when he tried it. Money wasted. I will now go to my normal protien sourse. This product must be packed with fillers and chemicals .

July 21, 2026
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Reply from Bodybuilding Warehouse

Hi Stuart,

We’re really sorry to hear that you were disappointed with the Shred Protein, especially after purchasing two tubs and experiencing an unpleasant chemical smell and taste. We understand how frustrating it is to feel that you’ve wasted your money.
We take feedback like this seriously and appreciate you taking the time to share your experience. We’re sorry the product did not meet your expectations and hope we can provide you with a better experience in the future.

Rated 2 out of 5 stars

Took ages for the delivery

Took ages for the delivery

July 20, 2026
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Reply from Bodybuilding Warehouse

Hi there,

We’re sorry to hear that your delivery took longer than expected. We understand how frustrating delays can be, and we really appreciate your patience. We’ll continue working to improve the delivery experience for our customers. Thank you for your feedback.

Rated 5 out of 5 stars

Always great deals on and delivery is…

Always great deals on and delivery is always only a couple of days.

July 24, 2026
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Reply from Bodybuilding Warehouse

Hi David,

Thank you so much for the positive feedback! 

We’re thrilled to hear you’re loving the deals and our fast delivery. 

We appreciate your support and look forward to serving you again soon!

Warm regards,
Team Warrior

Rated 1 out of 5 stars

poor customer service

confusing instructions regarding buy 1 get 1 free, when the package didn't arrive, I contacted customer services, and they basically told me to jog on .

The half that did arrive was open, and a load of protein powder had spilled everywhere

August 7, 2026
Unprompted review
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Hi there,

Thanks for bringing this to our attention. We are truly sorry to hear about your missing item, the damaged package, and the service you experienced—this is certainly not the standard we aim to deliver.

Please reach out to us directly via our live chat or contact page at

https://www.bodybuildingwarehouse.co.uk/, so we can locate your order details and make this right for you immediately.

Warm regards,
Team Warrior

Rated 2 out of 5 stars

Terrible Packaging

(NOTE: this is a review of this company, not the quality of product received)
I've ordered from this site a few times, normally 4-5kg tubs of protein powder and every time its sealed with a single piece of sticky tape, sometimes no sticky tape at all!
Every. Single. Time. Powder everywhere!
They sometimes run good deals but it stops being a good deal when you loose half your product and you need to spend 20 mins on clean up.

This is a known issue too, I've seen many people with the same issue and this company has done absolutely nothing to fix it. You don't need a degree in logistics management to understand that 1 piece of flimsy sticky tape isn't going to stop 4-5kg being knocked about during delivery.

The only redeeming part is the "good" deals, otherwise this would be a one star review. Putting the packaging issues aside the site is okay but this makes for a terrible user experience

August 7, 2026
Unprompted review
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Finanin,

We appreciate you taking the time to share your consistent experience with our packaging. We are truly sorry to hear about the recurring issue of damaged protein powder tubs and the inconvenience this has caused you, including the lost product and the clean-up time. We understand your frustration when a good deal is undermined by packaging problems, and we acknowledge your observation that this is a known concern. Your feedback regarding the inadequacy of our current sealing methods for larger items is extremely valuable. We are actively reviewing our packaging processes, especially for bulkier products, to ensure they withstand the rigors of transit more effectively. We are committed to improving our delivery experience for all our customers.

Bodybuildingwarehouse

Rated 5 out of 5 stars

Quality products

Fast delivery, good price, quality products

July 24, 2026
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Reply from Bodybuilding Warehouse

Hi Claudiu,

Thank you so much for the great review! We're thrilled to hear you had a great experience with our fast shipping and product quality. We appreciate your support and hope to see you again soon

Warm regards,

Rated 5 out of 5 stars

Cannot fault Bodybuilding Warehouse at…

Cannot fault Bodybuilding Warehouse at all. The 4kg tubs of protein were already decent value and in a 2 for 1 promotion they're exceptional value. Yes you can buy higher quality elsewhere but at the price point I think they're unbeatable. Both tubs arrived neatly boxed with padding and totally intact. No spillage whatsoever

August 7, 2026
Unprompted review
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

We are so pleased to hear that you found our protein tubs to be of exceptional value, especially with our promotion! We always strive to provide great products at competitive prices, and we're glad this resonated with you. It's wonderful to know your order arrived in perfect condition. Thank you for your kind words and positive feedback.

Rated 5 out of 5 stars

Superb performance and excellent price

My experience was very positive due to a product that was very competitive in price and a very fast and efficient delivery service.
The whole process was easy and very good for the consumer.
I’ll definitely be buying from them again.

May 1, 2026
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Hi,

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you found our products competitively priced and that your order arrived quickly. It's great to know the whole process was easy and hassle-free for you.

We really appreciate you taking the time to share your experience, and we're thrilled to hear you'll be shopping with us again. We look forward to serving you on your next order!

Have a wonderful day!

Rated 5 out of 5 stars

Excellent

Easy to navigate website, simple to order and delivered quickly.

July 21, 2026
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Hi there,

Thank you for the feedback!

We're thrilled to hear that you had a smooth ordering experience and received your delivery so quickly.

Warm regards,
Team Warrior

Rated 5 out of 5 stars

Great products…

Great offers on got some great products and saves lot money on them order turned up within couple days used these for years never had any problems

July 16, 2026
Bodybuilding Warehouse logo

Reply from Bodybuilding Warehouse

Hi there,

Thank you so much for being a loyal customer over the years! 

We're thrilled to hear that you're enjoying our offers, savings, and fast delivery.

We truly appreciate your continued support and look forward to serving you again soon!

Best regards,
Team Warrior

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