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Rated 2 out of 5 stars

I ordered my product 3 days ago in Belgium, and it still hasn’t been delivered or even shipped. I’ve tried contacting the company multiple times via email, but I have received AI responses. To this... See more

Company replied

Rated 3 out of 5 stars

I love their products. High quality whey, the flavours are amazing, fast delivery. However, no support whatsoever. I needed to contact their support once, the emails was replied days after I... See more

Company replied

Rated 4 out of 5 stars

Order went well, clear website and quickly delivered. Only negative point: the product’s lid doesn’t fit well, so it opened during the delivery. As a result, a small amount of powder (bodylab weight g... See more

Rated 1 out of 5 stars

Ordered 8th march, did not recieve anything. Contacted customer support and got the response that they recieved my returned package. According to the email I would get my money back in max 5 days. T... See more

Company details

  1. Fitness and Nutrition Service
  2. Activewear Store
  3. Wellness Center

Written by the company

Bodylab.nl is specialist op het gebied van sportvoeding in de Benelux. We werken enkel met professionals en deze webshop is ontstaan uit de jarenlange ervaring die we hebben opgedaan op het gebied van sportvoeding voor fitness en krachtsport.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

5-star
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Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Make sure the lid is closed before shipping

Thank you very much for the the delivery.
This time I rated my experience with 2 stars. Because I found the lid of the protein powder bucket off, when I opened the box. Therefore the box and my kitchen were covered with protein power.

That is why I would like to give as feedback to additionally check whether the lid is closed properly before shipping.

Kind regards,

Jim van Driel

August 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Always great products

Always great products, They were delivered free as fast
even thought they had to come from germany. DHL gave it to BPost and it got delivered in the hallway , so thats great . Well done. Greetings .

August 26, 2021
Unprompted review
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Rated 1 out of 5 stars

I didn't receive my package

I didn't receive my package, and DHL said their couriers can sign customers' orders. It means that all DHL postmen can steal customers' packages by signing for me. The sender, Bodylab which is also rubbish, still did not respond to this situation! So, People.... if you guys see this! Never! Ever! Buy stuff from BodyLab! and Never, Ever use DHL !!!!

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars

delivery was smooth, product received is very good conditions. would definitely use again.

August 11, 2021
Unprompted review
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