My phone calls were recorded for response but never heard from Body Logic. My entire medication order was taken off auto ship when I requested that only one be removed. Finally, after repeated calls s... See more
Company replied
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My phone calls were recorded for response but never heard from Body Logic. My entire medication order was taken off auto ship when I requested that only one be removed. Finally, after repeated calls s... See more
Company replied
After three months, I don't see much difference in feeling better yet. It seems that a patient is supposed to figure out what strength of medications to try month to month to find the sweet spot. I... See more
Company replied
I love Dr. Cooper and appreciate how much time and interest she spends with me. However, I am so unimpressed with the larger machine of Body Logic. I don’t feel like a valued client at all. Testing pr... See more
Company replied
I’m very pleased with my experience. There was an appointment mixup initially but I emailed my concierge Nina Friscia and she took care of everything, immediately! I met with my doctor via Skype yeste... See more
Company replied
BodyLogicMD is a Network of Physicians Specializing in Bioidentical Hormone Replacement Therapy (BHRT). Resolve Hormonal Imbalance, Low T & Menopause Symptoms.
4850 T-Rex Avenue - Suite 125, 33431, Boca Raton, United States
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My doctor is so wonderful and has done so much to help me, I would give her and her office staff 5 stars. The BodyLogic MD is a different story. The old system for managing supplements, medication, appointments was easy to use, sent reminders about supplements being shipped and allowed me to manage my orders online. Since the new system, I have so many problems, have to call in endlessly, and still after all that time and effort my orders are still a mess. I no longer get reminders. My order in split into multiple separate orders and I get charged $10 for each one that is under $100, even though they ship on the same day to the same address. No one is able to change it into one order, not the doctor's room, not the call center. I am unable to change anything about the order or put just one supplements on hold, I have to call in for everything. I have no idea what the prices are. No longer do I get paperwork in my orders, they arrive with nothing. A supplement in a box, that's it. No where online is there a price. Money is just deducted from my credit card and I have no idea what for. Extra shipping charged whatever, and I have no idea.

Reply from BodyLogicMD
Staff always friendly & all my questions were answered. Thank you!!

Reply from BodyLogicMD
All I knew is my body was not up to fixing me. I found out that I used up my juice and I was helped to start filling my juice up. Bravo

Reply from BodyLogicMD

Reply from BodyLogicMD
Dr Donohue, Jackie and staff are extremely caring, knowledgeable and provide an excellent customer experience!

Reply from BodyLogicMD
I have been a patient of Dr. Porzio for many years and BodyLogic changed my life. I have never felt healthier or more balanced physically and emotionally. He and his staff take excellent care of their patients and I would highly recommend them and do to anyone!

Reply from BodyLogicMD
Test results with my doctor were more helpful and not as expensive

Reply from BodyLogicMD
I give the office staff and Dr. Santana 5 stars. They are wonderful and take their time with me. All my questions are always answered.
As for the department that ships the supplements I give them a big FAT ZERO. The boxes that the daily supplement packets are in are NOT shipping boxes! They are a box for home use with the packets.....My box for June was shipped FedEx and when I received the box the shrink wrap was opened and the contents were gone and, replaced with a dirty 1/2 bottle of ibuprofen and the box was taped back up! I have a huge issue with this as they print my full name on every packet that would be 60 packets. So who ever stole the supplements has my full name and address. I would think printing a name would be a HIPPA violation. I asked to have the person in charge of that department to call me on 2 different occasions...I never heard from him! I did speak to someone in that office, and I explained my concerns, that I did NOT want my name on the packets anymore and that the supplements need to be shipped in a shipping box, it's common sense!! I just received another box 2 days ago and NOTHING has changed! It was shipped the same way, my name is on all the packets!!! NOT HAPPY! Obviously no one took me seriously or my concerns! My identity could be stolen because of the way you ship things. If this should happen my attorney will be in touch with your company! Your shipping manager should have called me but obviously chose NOT to. I know for a fact he was aware of my situation because, when I went to see Dr. Santana I took the box I had received with me, pictures were taken and sent to the medical director while I was standing there. I also previously had sent pictures 2 days before! I recommend the company revaluate the shipping method as well as printing patients names on the packets. I also recommend you retrain the shipping manager as far as his customer service skills are concerned, he has NONE!

Reply from BodyLogicMD
I have been a patient of Dr. Cooke’s for years now. She is very great helping me with my healing. She takes the extra time to listen and just very helpful and caring. Nicolina is always there to help with any issues also. She is awesome too.

Reply from BodyLogicMD
This was my 3 call on the same issue.
I will call my CC company to credit the charges.

Reply from BodyLogicMD
I was pushed into a treatment that was, later, found not suitable to me. The doctor wanted me to ask for reimbursement and pay her the right treatment. By the way, the doctor is cold as an ice cube!!! When I got my refund, a third what I paid it was just a relief to leave!!!

Reply from BodyLogicMD
The experience was great I was able to get my test results sent to me everybody was nice helpful when I had concern about the medicine and route seemed like it had been running a little late they were right on it checked into it make sure that it was being delivered and wasn't lost so I really have no complaints everything went great I appreciate their help and their assistance wish the cost wasn't so much but in a sense I kind of understand that it is a lot of work. It would also be beneficial if they took insurance but I have been on my medication now for a week and I'm hoping to see great results.

Reply from BodyLogicMD
Dr Porzio is the best in the business, he's incredibly knowledgeable, very professional, and actually cares about his patients.

Reply from BodyLogicMD
I like the changes made to the collection kit. I trust the results more because of the day 2 morning collection tube. I like having the option for a virtual consult.

Reply from BodyLogicMD
Dr. Grossman and his staff have been very attentive to my health over the years. He studies my blood work and has made wonderful recommendations that work for me!!!! I’m 72 years young thanks to BodyLogics.

Reply from BodyLogicMD
Overall I am pleased with the new portal. I do not like the fact that if you have multiple medications you cannot hold one of them. It's all or nothing. Very inconvenient.

Reply from BodyLogicMD
I've been seeing Dr. Schultz for about 12 years. I am now 70 and people guess my age as around 55. I feel great and don't plan to stop the bio identical hormone replacement anytime soon. Thank you BodyLogic MD.

Reply from BodyLogicMD
I love Dr Donohue at BodyLogic. I have been a patient for 11 years. The bio-identical hormone therapy is outstanding and really improves my quality of life. I highly recommend BodyLogic.

Reply from BodyLogicMD
I have been seeing Dr. Archer for several years now. She always takes the time to answer any questions that I may have, explains what and why we are doing what we are doing, and she listens to me.

Reply from BodyLogicMD
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