Bohairmia Reviews 

578
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product range and quality, often highlighting the great value and satisfaction derived from their purchases. The company's service is consistently highlighted for its promptness and helpfulness, with many appreciating proactive communication and generous gestures when needed. Consumers also widely commend the fast and efficient delivery, noting that items arrive quickly and are always securely packaged. However, some customers also noted occasional issues with their orders, such as products arriving leaked or discrepancies between the online description and the actual item received, sometimes involving incorrect sizes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick delivery... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting prompt delivery... See more

Service

Reviewers mention positive feedback about service, with many describing it as fantastic and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used this company for a while and recommend them to friends who i know use them too. The products have taken a few days to turn up but this time it took nearly 2 weeks and had to be sent out a... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more

Rated 5 out of 5 stars

Fantastic price and delivery in short time also got 10% discount of my purchase and a further 10% of my next purchase. No other suppliers can match the price !


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.8

Excellent

TrustScore 5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(578)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic price and delivery

Fantastic price and delivery in short time also got 10% discount of my purchase and a further 10% of my next purchase. No other suppliers can match the price !

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

First class customer service

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue.
Delivery prompt. Would use again.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

I did not subscribe

You re-sent me the shampoo & conditioner I had originally ordered a second time when I had not ordered it!
I did not subscribe & don’t want you changing me for things I didn’t order, especially at £96 a pop!!!!!!!

June 26, 2026
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Rated 5 out of 5 stars

Wonderful!!!!

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

June 20, 2026
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you so much Paula for your lovely review! We're so glad you enjoyed your Bohairmia experience!

Rated 5 out of 5 stars

I would give Bohairmia 5/5 !

I would give Bohairmia 5/5 !! First class
Service… my order delivered in a couple
Of days. Anthony was very helpful and
Gave me time and excellent service! Thank you!!!

May 29, 2026
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your lovely review Rina! We're glad you had a great experience with Bohairmia. :)

Rated 5 out of 5 stars

I would definitely shop from here again

I was a little sceptical as I had never heard of this website, but they were excellent with communication and the order came in good time- I would definitely shop from here again

May 25, 2026
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Reply from Bohairmia

Thank you so much for your kind review, Ami! We're glad you enjoyed your experience with Bohairmia and we hope to see you again soon. :)

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Rated 5 out of 5 stars

Wonderful service

Wonderful service, received my product very quickly.
Five stars for the Argan Body oil, extremely moisturising.

May 29, 2026
Bohairmia logo

Reply from Bohairmia

We're glad you love your MoroccanOil Argan Body Oil, thank you for shopping with Bohairmia, Pamela!

Rated 5 out of 5 stars

Good price for the Paul Mitchell spray…

Good price for the Paul Mitchell spray wax, and a 300ml can, arrived within 3 days via yodel

May 26, 2026
Bohairmia logo

Reply from Bohairmia

Thank you for reviewing Bohairmia, Ruth! We hope you enjoy your Paul Mitchell products. :)

Rated 5 out of 5 stars

Absolutely first class customer…

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telephone call from Anthony apologising. He then said he’d order another and told me to keep the leaking one, even telling me to decant into another container. I had confirmation shortly after that my order was on the way. Bohairmia could teach many other online retailers a thing or two about customer service. Thank you!

May 9, 2026
Unprompted review
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Reply from Bohairmia

Thank you so much for your kind words! We're so glad we could resolve the situation for you and we hope that you love your haircare products. :)

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Rated 5 out of 5 stars

My best find for 2026

My best find for 2026! I had a bad experience ordering from an online company that never delivered the goods (over £200 worth of hair care products) then I found this company - local to me, better on price with amazing customer service! What’s not to like?!

April 20, 2026
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you so much for your kind review! We're so glad you enjoyed your experience shopping at Bohairmia and we hope you love your haircare products.

Rated 5 out of 5 stars

First time using the company

First time using the company. Excellent service, fast delivery. Will use them again and also recommend them to family and friends.
Magsy S

April 20, 2026
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you so much for your kind review Margaret! We hope you enjoy your products from Bohairmia. :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Branding of my hair product Sebastian had changed and they called to advise me, so I didn't get a shock when the goods were delivered. All packed nicely. Quality Sebastian product was delivered as my hair feels and smells amazing.

April 10, 2026
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your review Gabriela! We hope you enjoy your Sebastian Professional products. :)

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Rated 5 out of 5 stars

Items arrived promptly

Items arrived promptly and well packaged.

Cannot comment on the quality of the product - as not used yet - but as always - prompt dispatch and securely packaged for transit.

March 25, 2026
Bohairmia logo

Reply from Bohairmia

We hope you love the quality of your products for your hair! Thank you for shopping with us. :)

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