Bokio Reviews 1,054

Great platform for bookkeeping, would recommend to others starting a company or already run one.

Nice tonality and a good and relevant offering. Curious of me and my business and explain how the services would benefit my needs. Felt honest and transparent.

Very simple to set up, walked through every step of the way and given almost instant answers from support when I had questions. There was a slight delay in the account set up, which was not due to Bokio but the Swedish system which meant I missed a fabulous offer they had on. When I asked support about it they said I'd sadly miss it but they would give me another offer to cover it! Wow! I was a little sceptical about this venture but honestly I am really impressed. You learn by doing and when deep and meaningful information is provided it is in a simple step by step format! Brilliant! 😍

Happy with Bokio

Each year a new price.
I have Bokio Premium, and just now I logged in and I'm being charged extra 122,50 monthly. The subscription terms change every year, making the plan worse and more expensive without any warning beforehand. I do not recommend Bokio, you will end up tied with a software that is so shady about prices and it must be borderline legal. Actually, increasing prices and changing the plan without any warning must be illegal but they are getting away with it. I will be away from Bokio as soon as possible.

Excellent and fast service!

I’ve had a great experience working with Bokio. Their team is very professional, responsive, and efficient. The whole process was smooth from start to finish, and they handled everything quickly without any unnecessary delays.

What I appreciate most is their clear communication and willingness to help at every step. It really makes a difference when you feel supported and informed throughout the process.

Highly recommended for anyone looking for a reliable and hassle-free service!

easy to handle...amazing

It was all very easy and streamlined. The communiation was great. Extra + is when I missed something and they contacted me to make sure I didn't miss it.

Great service and very reasonably priced!

I had a very good experience starting my company with Bokio. The process was smooth and well organized.

A special thank you to Emil(Customer Supporter, Bokio Group AB), who provided excellent support throughout the process. He was always responsive, clear in his explanations, and very helpful whenever I had questions. As a new business owner, this support made a big difference and gave me confidence at every step.

I highly recommend Bokio for anyone starting a business in Sweden.

Great costumer service, easy, fast, friendly!

I talked with Teo and he was such a great help! He was very friendly and helpful. Thank you so much Teo!

good and easy to use.
I really enjoy their service.

The functionality worked well but customer service is not responsive and i found it quite difficult to navigate cancelling a plan

I couldn't care less about fee increase but @Bokio - you must reply to customer enquiries quickly- within an hour or so. Not days and days after. We've got VAT returns to submit, accounts to file and you don't even reply. And then give some sorry response how every enquiry is an accounting issue (which needs accountants) even when it's a technical issue.
You don't answer your phone line either.
We're now locked out because your 2FA does not work..If our filings are late, then this is going to get nasty because we're going to complain to HMRC that' you're not set up to serve companies properly using their MTD service.

NI IKNASSO OR AUTOMATIC REMINDER

First basic for free then monthly fee and now quarterly! I only send invoice 2 times a year and handle all tax ant 10-15 costs during declaration and for that it cost me 3588sek! The have task list to do but the order of it is messed up! first task "close the year" 3RD task tax booking for last year ! just a few tings, stay away

It shows in advertisements monthly and then deduct money from bank like thives yearly and anything you fo it says upgrade to premium and now they don’t even reply and don’t want to refund money back.

Have always been interested to try Bokio, but was always advised against it by my bookkeeping firm. Finally, I changed bookkeeping firm and moved to Bokio. It took some effort to move to Bokio, but now I do most of my bookkeeping and have a better understanding of my bookkeeping. As a Self-Employed IT Consultant I spend less than 10h every quarter to do all the bookkeeping now that I have routines...

I've been using Bokio.se and I'm genuinely impressed. The service is incredibly user-friendly, intuitive, and the overall user experience is outstanding. Everything feels smooth and well-designed, from tracking expenses to generating reports. It’s like having an accountant in your pocket, but way easier! I highly recommend it to anyone looking for a straightforward and efficient accounting solution.

I've used Bokio since 2020. Initially it was a free service which was great, with a great customer service. Then they started charging, that was fine because they still had a great customer service. But over the past couple of years their customer service has fallen through the floor. Every single time I contact them (which isn’t that often), their response, is to essentially to tell me to ditch my accountant and sign up with one of their affiliated accountants. never any help with the problem I ask about.

Bokio have responded with" From what I can tell you are a user of Bokio UK. The service of Bokio is different in UK vs SWE. We would kindly ask you to rate Bokio UK instead of here (SWE), and our colleagues will look into your prior support cases."

Well given that the reply comes from support-at-bokio.se It looks to me like they are just trying to water down the negative reviews. So thanks but no thanks